Peace if mind knowing these guys have passed the Aus safety assessment for kids trampolines. Australian made, reasonably priced and everything arrived quickly and intact. It’s a Christmas present f... Ver mais
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Veja o que dizem as avaliações
Thank you Jumpflex, assembled our new 15foot trampoline, looks terrific, great quality, the green and black really stand out in the back yard. Every one loves the experience, wow it is one full on wor... Ver mais
We purchased the Trampoline about 6 years ago now, our 2 teenage kids are not the most gentle on things. We have had a couple of failures over the years (im really surprised its not a pile of scrap me... Ver mais
Trampoline has been in excellent condition for years. We recently did have an issue which was resolved immediately via warranty and we also purchased something our warranty had expired on! Kids loving... Ver mais
Detalhes da empresa
- Loja de artigos para esportes ao ar livre
- Loja de brinquedos infantis
- Fabricante de brinquedos e jogos
Sobre Jumpflex Trampolines
Escrito pela empresa
About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!
Informações de contato
4,8
Excelente
339 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast to respond every time
6 de julho de 2022
Love this slide
Love this slide. It's perfect for my 1 year old and 5 year old to get on and off the trampoline safely. I took a gamble hoping this would fit our vuly trampoline and it was perfect. The instructions were easy to follow and it was simple to put together. Took a bit of muscle to get the handles in but once in it was easy. I would recommend.
3 de julho de 2022
Happy with the service I received
I am very happy with the service I have received. I purchased a trampoline for my son for his 3rd birthday. After the first use of this he unfortunately had a little accident i was quite worried about further accidents. I contacted Jumpflex and they resolved the small issue for me. Thanks Jumpflex.
3 de julho de 2022
Resposta da Jumpflex Trampolines
Hi Lynda,
Thanks for taking the time to leave us a review.
I happy to hear one of our customer service representatives was able to assist you with the matter.
We hope your family is loving their new trampoline. If you do ever come across any issues, please don't hesitate to get in touch.
Super helpful staff!
Super helpful staff!! I contacted them to purchase a replacement mat after ours was damaged in a storm.
They were super helpful and sent me a link to an order and all I had to do was make payment and it was sent straight away
Super happy with service and product
29 de junho de 2022
Great service and product
Really impressed with the service (they went well beyond my expectations when I called to ask about delivery) and the trampoline is excellent. Very happy customer!
29 de junho de 2022
I highly recommend Jumpflex
I highly recommend Jumpflex. Solid products, fast delivery and excellent customer service.
28 de junho de 2022
Amazing quality trampoline! Kids love it :)
We bought our trampoline 2 years ago and its still going strong. Never had an issue I couldn't get support with! Amazing product and amazing Australian support! The kids absolutely love it!
28 de junho de 2022
Avaliação não solicitada
Best trampoline product on the market
Best trampoline product on the market! Can’t recommended them enough. Quality, warranty, bounce and service. I tell all my friends!
22 de junho de 2022
Resposta da Jumpflex Trampolines
Hi Christine,
Thanks for taking the time to leave us a review.
I'm pleased to hear that your family is loving their Jumpflex™! We appreciate the great feedback on your Jumpflex™ purchase.
Thank you for recommending Jumpflex™ trampolines!
Warm Regards,
Renee
Jumpflex™ Customer Support
Decided to buy a quality14 ft Jumpflex…
Decided to buy a quality14 ft Jumpflex tramp for our grandkids to use when they visit instead of a nice TV unit.Best money ever spent.
19 de junho de 2022
Great service
We have loved our trampoline for 2.5 years… we have recently received a replacement net under warranty and the service we received was 10/10 thanks!!
19 de junho de 2022
I am extremely disappointed that every…
I am extremely disappointed that every part of this trampoline is made in china. I guess I clearly didn’t read enough beforehand. I was trying really hard to find a trampoline made in the US. I’m really not happy I spent so much money for a china made trampoline.
18 de junho de 2022
Avaliação não solicitada
Resposta da Jumpflex Trampolines
Hi Haley,
Thank you for your review. I'm really sorry to hear that you are unhappy with where we manufacture our products, this should not affect the quality of our products whatsoever.
Please note that we have never advertised our trampolines as made in the USA. We do state they are made in China in the FAQ's section of our website :)
Please rest assured that our trampolines are of high quality and they come with a Lifetime Warranty on the entire trampoline.
To give you a bit of background, Jumpflex trampolines are designed and engineered in New Zealand. We have then partnered with a father-son company outside of Hong Kong that has 30 years of experience in the outdoor textile industry. Their skill and experience have been paramount in the production of the Jumpflex trampoline. Our trampoline is then produced and kitted together in our purpose-built factory in China.
If you have any more concerns, please feel free to get in touch with us! Please feel free to contact us anytime if you have any queries or need assistance on 866 3057238 or email us at hello@jumpflex.com
Kind regards,
Janna Long
Jumpflex Customer Service Representative.
Amazing customer service!
17 de junho de 2022
great service
17 de junho de 2022
Great quality product
Kids have not stopped bouncing! Excellent service and fast delivery 👌🏽
14 de junho de 2022
Extremely happy with the after service
Extremely happy with the after service. We needed a trampoline post replaced due to it being damaged. jumpflex were very helpful and replaced the post free of charge. We received it within a week.
12 de junho de 2022
All round winner
Ordering was easy.
Delivery took place quickly.
(The courier was excellent)
The items are of good quality,
Easy to erect.
The product is of high quality.
12 de junho de 2022
The trampoline looks good overall
The trampoline looks good overall. I was ‘surprised’ to find that nothing bolts together- only ‘spring pins’ and also that the leg assemblies don’t appear to be galvanised- only black painted.
Will see how it lasts - I am keeping the receipt - as this brand had the longest warranty of the ones I checked out!!
11 de junho de 2022
Resposta da Jumpflex Trampolines
Hi Rick,
Thanks for taking the time to leave us a review.
Great to hear that you are happy with the design of your trampoline. Our production and design team has designed the trampoline in a way that is easy for all customers to assemble without the hassle of bolting all parts together. If you encounter any issues, please do not hesitate to reach out to our Jumpdlex™ customer support team so we can assist you with any queries.
Overall we hope your family is enjoying their Jumpflex™!
Warm Regards,
Renee
Jumpflex™ Customer Support
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