My recent purchase from Juntame.com went off smoothly, no hiccups. I was content with price I paid on Juntame, but, became QUITE a bit more pleased, once I checked the manufacturer's site, and, saw... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We ordered the Alger and the Dolphin and they both arrived quickly. Both products exceeded our expectations. Absolutely incredible! We own a LOT of toys but these two immediately shot to the top of ou... Ver mais
Definitely order from somewhere else if you are UK. Try bondara just as good a selection and UK based. Difficult to contact and they use two useless couriers yunexpress who's updates are a day late. A... Ver mais
A empresa respondeu
Feels good but unable to get off. Still waiting for resolution on the broken Gale unit I returned. Apparently an internal part on the Gale became loose and has lodged itself (I’m guessing) into what... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Juntame is a US-based company that sells adult toys. Shop vibrators, dildos, anal toys, masturbation cup & more at Juntame. Shop with confidence, guaranteed discreet shipping. All products are shipped from U.S. warehouse. Sexual Wellbeing Advices. 1 Year Product Guarantee. Discreet Packaging.
Informações de contato
Estados Unidos
- juntame.com
3,5
Bom
213 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Still have not got my products and no…
Still have not got my products and no answers to my emails. No one answers the phone. Would have to think about ordering again for you.
Thanks
26 de maio de 2023
Resposta da Juntame.com
Hi,
Thanks for taking the time to give us feedback. I am sorry that you did not receive your parcel on time due to the courier company. Please contact us, and we will provide you satisfactory solution.
Kind Regards,
Juntame Customer Service Center
Taking way too long to get my product
Taking way too long to get my product. Order date was a week ago and it still hasn’t shipped. Very disappointed
25 de maio de 2023
Resposta da Juntame.com
Hi,
Thanks for taking the time to give us feedback. I am sorry that you did not receive your parcel on time due to the courier company. I am very sorry for the bad experience and we will contact our after-sales team to process your order. We will provide you satisfactory solution. Your understanding would be highly appreciated.
Kind Regards,
Juntame Customer Service Center
I ordered my stuff 8 days ago and it…
I ordered my stuff 8 days ago and it still haven’t shipped. Just says a label was made
24 de maio de 2023
Resposta da Juntame.com
Hello,
I am very sorry to hear about your bad experience. We have explained the reasons and apologized to you via email. Your delivery is in the process of being delivered, please trust in Juntame that you will not be disappointed with the quality of our products. Again, we apologise and will contact you by email. We would be very grateful if you could understand.
Sincerely
Juntame Customer Service Centre
Corrected issue.
Giving them a three for now. I received order and the packing slip has one of the items crossed out. However they charged me the same day for the full order. They shipped the order 3 days later. Now remember they charged me in full for the entire order. I received no email indicating that I was going to be short an item. I received no refund. I emailed them at info and I attempted to file an issue with credit card. A different email was provided for customer service. I sent an email to the official customer service too. So then I came here and see half the reviews are for similar issues to mine. So I hope they don’t give new customers a discount. Then charge them full price and only send half the order bc or nothing at all, then do not respond to customers or refund or send the missing items. According to the official customer service, they reply within 24 hours. I’ll check and f resolved, I’ll update review.
Edit review. I was issued a refund for missing item. So upgrading review. Just weird I had to send pictures of invoice, like I didn’t provide them the receipt number. But overall they were actually very prompt. I used the email that was provided by my credit card company.
15 de maio de 2023
Avaliação não solicitada
Resposta da Juntame.com
Hello,
Thanks for your feedback.
Any more light you could shed on what happened would be appreciated and help me to find the right solution moving forward. We will provide you satisfactory solution. Sorry for any inconvenience.
Kind Regards,
Juntame Customer Service Center
I am pleased to let you know that Julia…
I am pleased to let you know that Julia Keller did respond to the email that was sent about a broken item. It was a simple process of showing a video that I was telling the truth, then within 5 days I have received a replacement. Thanks so much for responding!
8 de maio de 2023
Avaliação não solicitada
Resposta da Juntame.com
Hi,
Thanks for your positive feedback.
We are trying our best to bring you good service and good products.
And we are looking forward to your next visit!
Kind Regards
Juntame Customer Service Center
The order was not received!
24 de abril de 2023
Resposta da Juntame.com
Hi,
I am very sorry for the bad experience. We have explained the reason and apologize to you by email. Juntame is a very service oriented company, please believe in Juntame, our product quality will not let you down. Once again, we apologize and will contact you via email. Your understanding would be highly appreciated.
Sincerely
Juntame Customer Service Center
Found the perfect combo for me
The butterfly rose gspot stimulating vibrator is absolutely amazing if you like variety
24 de abril de 2023
Resposta da Juntame.com
Hi,
Thanks for your positive feedback.
We are trying our best to bring you good service and good products.
And we are looking forward to your next visit!
Kind Regards
Juntame Customer Service Center
The products were of excellent quality
25 de março de 2023
Resposta da Juntame.com
Dear Customer，
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with your order.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Kind Regards
Juntame Customers Service Center
Resposta da Juntame.com
Dear customer,
Thanks for your positive comment and feedback.
Your encouragement will keep us moving forward and continuing improving our service.
If you have any further suggestions, please contact us, we will take it seriously.
Sincerely
Juntame Customer Service Center
The ring is too small to fit any normal…
The ring is too small to fit any normal sized cock
25 de março de 2023
Resposta da Juntame.com
Hi,
We are sincerely sorry for your case, we will contact you via email to solve this and give you a satisfactory solution as soon as possible. Your understanding and patience would be highly appreciated.
Kind Regards,
Juntame Customer Service Center
Resposta da Juntame.com
Hi,
Thank you for taking the time to leave us a review.
We are glad that the quality of our products did not let you down.
If you have any additional feedback or questions in the future, please don’t hesitate to contact us.
Thanks again for your feedback.
Sincerely
Juntame Customer Service Center
I got what I paid for and it came when…
I got what I paid for and it came when promised.
24 de março de 2023
Resposta da Juntame.com
Dear customer,
Thanks for your positive comment and feedback.
Your encouragement will keep us moving forward and continuing improving our service.
If you have any further suggestions, please contact us, we will take it seriously.
Sincerely
Juntame Customer Service Center
everything was in good quality
The shipping was fast, the material and the texture were soft and highly recommended. My shopping experience was very pleasant, and I loved the discounts and gifts even more. I bought two things and I got 6 😍
23 de março de 2023
Resposta da Juntame.com
Hello,
Thank you for your interest in our products.
With your encouragement, we will definitely strive to do better!
If there are any follow-up questions, please contact us in time, we will do our best to help you solve the problem.
I hope everything goes well with you.
Kind Regards
Juntame Customer Service Center
The clit vibrator stopped working after…
The clit vibrator stopped working after one time. They did send me a new and it works good.
24 de março de 2023
Resposta da Juntame.com
Dear customer,
Thanks for your positive comment and feedback.
Your encouragement will keep us moving forward and continuing improving our service.
If you have any further suggestions, please contact us, we will take it seriously.
Sincerely
Juntame Customer Service Center
Product is awesome
Product is awesome. Delivered on time. Very satisfied customer!
23 de março de 2023
Resposta da Juntame.com
Dear Customer，
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with your order.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Kind Regards
Juntame Customers Service Center
Resposta da Juntame.com
Hi,
Thanks for your positive feedback.
We are trying our best to bring you good service and good products.
And we are looking forward to your next visit!
Kind Regards
Juntame Customer Service Center
I don’t like the product it’s very hard…
I don’t like the product it’s very hard and uncomfortable.. I was expecting it to be more soft and easygoing to use but it’s not fun at all and it doesn’t reach my g spot like it says it supposedly do
24 de março de 2023
Resposta da Juntame.com
Hi,
Thank you for sharing your feedback. I am very sorry for the bad experience and we will contact our after-sales team to process your order. We will provide you satisfactory solution. Your understanding would be highly appreciated.
Sincerely
Juntame Customer Service Center
Product quality is very good
24 de março de 2023
Resposta da Juntame.com
Dear customer,
Thanks for your positive comment and feedback.
Your encouragement will keep us moving forward and continuing improving our service.
If you have any further suggestions, please contact us, we will take it seriously.
Sincerely
Juntame Customer Service Center
Great products fast service
24 de março de 2023
Resposta da Juntame.com
Dear Customer，
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with your order.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Kind Regards
Juntame Customers Service Center
Resposta da Juntame.com
Hi,
Thanks for your positive feedback.
We are trying our best to bring you good service and good products.
And we are looking forward to your next visit!
Kind Regards
Juntame Customer Service Center
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