LISTEN TO THE 1 star reviews. Ordered some clip on sunglasses here and didn’t receive a confirmation of purchase. Called a week later to check if they had been dispatched and if there was an issue as... Ver mais
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Veja o que dizem as avaliações
I ordered a pack of three reading glasses. Incredibly good value for money. The only downside was that I didn’t receive an email confirmation but they came in good time. They had been delivered but co... Ver mais
I ordered a pair of glasses from Just Glasses, tinted for use when using a computer. Just £17.50, with a "no quibble guarantee". Arrived, couldn't see anything through them, although I had provided... Ver mais
Ordered fit over glasses, but , unusually did not receive email confirmation. Telephone chase after 4 working days, got straight through to Max who confirmed order had been sent. Parcel arrived later... Ver mais
Detalhes da empresa
Escrito pela empresa
Just Glasses offers a wide range of high quality Reading Glasses UK, Sun Readers, Clip on Sunglasses, Sunglasses and Computer Glasses for Men & Women.
Informações de contato
Reino Unido
- just-glasses.co.uk
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Poor quality and service
I ordered 3 pairs of reading glasses. They were poor quality, the arms were very stiff to open and one arm broke off when opening. There are sharp edges on most of the plastic parts. A replacement pair was sent out however they arrived snapped in two and now I'm getting no response. Avoid.
Second Time As Good As First
Bought of this website many times, they always deliver quickly. Their range is nice and offer a selection of colours in the frame I like. Super Doooper!
Good value, quality product
I promptly received an order confirmation. It did not give an expected delivery date or the delivery method.
After a week I e-mailed to ask for this information. However the same day my order (one item) was delivered by Royal Mail. The glasses were well packaged and precisely as ordered.
Non existent returns policy
This company offers the option to return within 14 days which I needed to do as I hadn’t ordered the right strength.
The only flaw is that you have to email them for instructions as to how to do this and they don’t bother to reply so you are prevented from meeting the deadline.
Wouldn’t trust them…especially compared to another supplier who I ordered from and they have a simple returns process and I had the replacements within 3 days.
Repeat customer - Very satisfied
After an initial issue with my order, Matt called me and completely resolved the problem over the phone and true to his word fulfilled the orriginal order within two days.
Good quality glasses at reasonable prices.
Thank you.
I made an error with my order (my…
I made an error with my order (my fault) but it was quickly rectified without any fuss. Thank you
I wanted to buy a sturdy case for my…
I wanted to buy a sturdy case for my glasses and the one I chose was described as leather. What arrived was a flimsy plastic one. Like many others leaving reviews here, there was no response to my email or phone call. Don’t even think about using them
Good service
Poor service have tried to contact and…
Poor service have tried to contact and email several times as the wrong glasses have been sent.
Despicable. Do not use this company.
Despicable. My order arrived in insufficient packaging and, consequently, it arrived broken. I immediately sent an e mail (photo attached). A week later (and five further e mails and two voice messages) nothing. No contact from them at all. The phone is never answered. The worst customer service I have experienced in years. Do not buy from Just Glasses.
Nice glasses and fair price
Nice glasses and fair price; excellent customer service & fast despatch. Many thanks. Highly recommend.
The glasses are cheap and nasty
The glasses are cheap and nasty. I ordered a pair of fold up glasses for £16/50 thinking they were Montana glasses as shown on their website, but the glasses they sent were nothing like them,cheap and flimsy, and where they fit on your nose there is no movement so they fit above your nose and you end up not looking through the glasses at all. you would get a better pair of glasses from the £1 shop. they took two weeks to arrive. Can any one shed some light on how this company is still trading when they were dissolved in 2022.
Really Quick Delivery
Ordered on Monday at 2.30ish, they arrived Wednesday morning. Quicker than amazon! Lol
Reading glasses
The quality of my reading glasses is superb. They are stylish and comfortable and very well priced
Great glasses
Great glasses! I'm happy with my purchase.
Happy With Glasses & Service
Good glasses, no problem. Thank you .
Poor Quality. .
Ordered a pair of ( non prescription) Driving Glasses with Yellow Lenses @ £15. Flimsy junk that isn’t worth £5.
Good luck if you want any response or answers from customer services as they ignore you.
Bought 4 pairs of glasses
Bought 4 pairs of glasses
Quick delivery ,
Please with the service
Will use them again
Was sent the completely wrong glasses
Was sent the completely wrong glasses, I tried to follow their returns policy but you do not receive any reply to email and as for the phone!! Wait to speak to an advisor (as if they actually exist!) and then you have to leave a message with no chance of actually talking to someone! Never had a call back, well, there is a surprise! Avoid using these cowboys at all cost!
Simply the Best!
Apart from the excellent quality of the glasses, they really care to resolve any issues you may have. I called in to see if they can recommend a suitable ladies metal pair for my small face and they explained which ones are best. I used to get my glasses from Specsavers, now I’m a convert ! I love Just Glasses - it’s so convenient and helpful company - simply the best ! X
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