Justbag Avaliações 25

O TrustScore é 2.5 de um total de 5

2,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I recently purchased a large Celine bag from Justbag net on Poshmark and I couldn't be happier. If you’re looking for a bag with actual room and storage, this is it it’s huge and fits everything I ne... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I am a CEO I value efficiency and transparency above all else justbagnet delivered on both. I recently acquired a piece for my professional wardrobe and the entire transaction was handled in what I ex... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

This is a scam! They do not respond, block you from any communication. Once the item, ordered on accident which is a whole other issue, is received it is fake! They steal your money, block you and l... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

This company is a fraudulent company. They don’t send you your purchase and steal your money and don’t give a refund. I purchased a bag from them January 24, 2025 and I never received it. I kept cont... Ver mais


Informações de contato

2,7

Ruim

O TrustScore é 2.5 de um total de 5

25 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 70% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Estamos analisando esta avaliação conforme o procedimento de sinalização da Trustpilot.

Avaliado com 1 de um total de 5 estrelas

They are so unprofessional and scammers…

They are so unprofessional and scammers - would highly recommend you avoid them

13 de março de 2026
Avaliação não solicitada
logotipo da Justbag

Resposta de Justbag

We have no record of any transaction or interaction under your name. As an Enterprise Seller, we maintain the highest professional standards and take these claims seriously. Since we cannot verify you as a customer, we have reported this review as fraudulent.

Avaliado com 5 de um total de 5 estrelas

I recently purchased a large Celine bag

I recently purchased a large Celine bag from Justbag net on Poshmark and I couldn't be happier. If you’re looking for a bag with actual room and storage, this is it it’s huge and fits everything I need while still looking incredibly chic.
I was a bit nervous about buying such a high-end piece but the seller was professional the bag was exactly as described and the shipping was fast. It’s hard to find a reliable luxury seller these days but I totally recommend buying from JustbagNet. I’ll definitely be keeping an eye on their closet for my next find. Thanks again for a seamless transaction!

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da Justbag

Resposta de Justbag

Thank you for your feedback! Please shop with us again!

Avaliado com 3 de um total de 5 estrelas

I am a CEO I value efficiency and

I am a CEO I value efficiency and transparency above all else justbagnet delivered on both. I recently acquired a piece for my professional wardrobe and the entire transaction was handled in what I expect in business. The item was exactly as described pristine condition authentic and properly vetted. I need a reliable source for luxury bags and JUSTBAG is now at the top of my list. The shipping was remarkably prompt and the packaging was secure and professional. If you are looking to invest in high-end pieces They accept offers you simply must check out Justbagnet on Poshmark.

7 de fevereiro de 2026
Avaliação não solicitada
logotipo da Justbag

Resposta de Justbag

Thank you for your kind words. Please shop with us again!

Avaliado com 2 de um total de 5 estrelas

“Official Brand Closet” Appears to Mean Very Little

I made a purchase from this seller for over $2,500 on 2/11/26.

After purchasing, I noticed the listing used stock photos rather than actual photos of the item. I attempted to contact the seller (Justbag.net) for clarification, but the seller blocked all communication at the time of the sale.

I contacted Poshmark and was told:
“Thanks for your email… there is no need to worry; the closet you have purchased from is an official Brand Closet on our platform.”

On 2/11/26, the Poshmark system listed the item as “label created” (UPS tracking number xxxx970), but the package was never tendered to UPS.

I informed Poshmark and was told:
“Thanks for writing in! I understand how frustrating shipping delays can be… I have contacted the seller to confirm the shipment.”

On 2/16/26, a new tracking number ( xxxx980) for a 1-lb shipment was “dropped off” at a UPS store. The handbag purchased should weigh over 2 lbs.

As of 2/19/26, UPS has no record of the package moving through their system. UPS advised me to contact the seller so they can begin an investigation, which is not possible because the seller blocked communication at the time of sale.

From Poshmark: “If there are no further tracking updates on 2/26, please respond directly to this email and I’ll assist you with next steps.”

TLDR: Stock photos in the listing, Zero communication, Slow shipping, No Customer Service or support of any kind.

Update:
I opened a missing package case with UPS, the package was located in 2/20.

Bag arrived on the 2/24 using the second tracking number created on 2/11. I had the bag authenticated, because the purchase experience made me worry, & it is real and in good condition.

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Justbag

Resposta de Justbag

to ensure the public has an accurate record. The item was Received and Accepted by the buyer. This item was shipped from Florida to California and delivered within 10 days via UPS, which is a standard and timely window for cross-country transit especially during a holiday week its normal to have a slight delivery delay.

Our records confirm the package was officially received and accepted by the buyer upon arrival. As Official Brand Closet Seller, we take pride in our reputation for authenticity and successful deliveries. We kindly ask that you refrain from sharing misinformation, as we remain committed to transparency and the high standards our customers expect from us.

Avaliado com 3 de um total de 5 estrelas

I was honestly so lost since I’d never

I was honestly so lost since I’d never used Poshmark before, but the whole process was so easy! I didn’t really know how the app worked, but JUSTBAG_NET sent me an offer on this Gucci Tiger backpack and I’m so happy I accepted it. I was worried about the process since I’m new to the platform, but this seller is the so good. The bag is even more stunning in person than I thought it would be, and it arrived in perfect condition I absolutely love my new backpack Thank you, Justbag, for such a great first experience!

18 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAMMERS

This is a scam! They do not respond, block you from any communication. Once the item, ordered on accident which is a whole other issue, is received it is fake! They steal your money, block you and leave you with a cheap knock-off. Poshmark says they are a verified vendor. Poshmark is letting this happen!

Though the vendor will respond here, they will not respond to you privately. I paid to have the purse independently, verified authenticity, and it failed. They do not stand behind their products, nor do they stand behind “ethical” business practices be very, very wary when using this company, they will scam you.

27 de janeiro de 2026
Avaliação não solicitada
logotipo da Justbag

Resposta de Justbag

As a vetted Poshmark Enterprise Seller with over 2,000 completed luxury sales, we strictly adhere to Poshmark’s binding offer and authenticity policies. This order was placed through a binding offer and delivered to the address provided. While we understand the buyer changed their mind after delivery, Poshmark’s policy does not support returns for buyer’s remorse. We guarantee the authenticity of every item we ship. If a buyer no longer wishes to keep a genuine item, Poshmark provides a "Reposh" feature to facilitate a resale. We remain committed to platform-protected transactions. reviewer is making false criminal accusations of fraud and counterfeit goods. As a vetted Poshmark Enterprise Seller with over 2,000 authenticated luxury sales, we have documented proof of authenticity for this item. The reviewer is attempting to use defamatory language to circumvent Poshmark’s binding offer and return policies.

Avaliado com 1 de um total de 5 estrelas

Total scambags

I purchased a bag from this company on Poshmark. After waiting an extended period of time for the bag to ship I messaged them. After I showed concern about the shipping status and authenticity, they blocked me from messaging them on Poshmark. I then got a notification that the bag had "shipped" but that there was no further tracking information. I still do not have the item I purchased and Justbag has not responded to any attempts to communicate nor provided any updates as to the whereabouts of the package.

I have never before been blocked by a company simply for asking where my purchase is, so that act alone indicates shady business practices. And even more concerning Is the fact that I spent almost $2k on an item I don’t have while receiving the worst customer service I have ever experienced.

DO NOT buy a bag from these people. Completely horrible company. They should be ashamed of themselves

To add: when I called UPS to ask directly about a tracking update they said the package, “appeared to have been scanned at the self service station and then taken away by the customer”. When I asked the agent what the gain was, they said, “often it’s to have the customer file a lost package claim”, to which I replied, “isn’t that mail fraud?” and UPS said, “most likely”.

UPDATE:
To respond to Justbag’s comment below, while I did eventually receive the bag and accept it on Poshmark, it was not until I posted this review (which Justbag tried 3 separate times to block), did anyone from Justbag contact me, respond to any of my messages or offer any updates on the very extended delays to shipping. I believe had I not come to Trustpilot, I would still be without a bag. This is not the experience one would expect when ordering a luxury item. And for the sudden 5 star positive reviews showing up here, paste them in an AI detector and you’ll see it’s about 80%. Nice try, Justbag 👎🏻

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Justbag

Resposta de Justbag

As a vetted Poshmark Enterprise Seller, we guarantee the 100% authenticity of every luxury item we ship and strictly follow all shipping protocols. Our records confirm that this specific order was successfully delivered and officially accepted by the buyer on the Poshmark platform. While shipping delays within the UPS network can occasionally occur, we are not responsible for carrier transit times once an item has been dispatched. Any claims that the item was not received or that fraud occurred are demonstrably false. We take our reputation seriously and encourage customers to view our thousands of successful, authenticated sales as a reflection of our professional standards.

Avaliado com 1 de um total de 5 estrelas

They are a bait and switch company

They are a bait and switch company, you will not get the same bag you ordered and they will gaslight you into thinking you are crazy. Stay away from them.

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Justbag

Resposta de Justbag

We have no record of any transaction associated with this reviewer and believe this is fraudulent claim or a competitor or online troll. As a professional business, we guarantee that the item received is exactly as described and photographed. We operate with strict quality control and take these unfounded accusations of "bait and switch" very seriously. We are currently flagging this for removal as a non-genuine customer experience. Our extensive history of successful sales reflects our commitment to transparency and service.

Avaliado com 1 de um total de 5 estrelas

Vestiaire account

You have a Vestiaire account, but according to the app, you've been on vacation for weeks. Why don't you delete your account if you don't intend to sell anything there anymore?

Update February 09, 2026:

Justbag is attempting to delete my Trustpilot review, even though they admitted in their response to my review that they have a Vestiare account. Their unprofessional approach to other negative reviews demonstrates a lack of professionalism. Vestiare has already received a complaint from me, and I received a positive response regarding consequences for Justbag's account. Warnings about Justbag are also circulating on other platforms like Reddit!

7 de novembro de 2025
Avaliação não solicitada
logotipo da Justbag

Resposta de Justbag

Hello! We aren't active on Vestiaire at the moment, but we may choose to return in the future. Deciding whether to keep or delete our account is a business decision for our team to make. If our current status doesn't work for you, we kindly suggest purchasing from another seller. Thank you!

Avaliado com 1 de um total de 5 estrelas

Scam

I buy bag and justbag asking me to keep paying money

10 de dezembro de 2024
Avaliação não solicitada
logotipo da Justbag

Resposta de Justbag

It seems there may be a misunderstanding about our payment plan option, which allows customers to make monthly payments until the full amount is paid, as clearly stated in our policies and at checkout. Once the payment plan is complete, the bag is promptly shipped. We apologize if this was not clear, and we’d love to clarify any details or address specific concerns about your order. Please reachout and let us know!

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