I was able to chat to a representative after filling in a form for travel insurance, his name was Reese he was very pleasant to talk to, he talked me through everything and was very reassuring. I am... Ver mais
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Veja o que dizem as avaliações
We were just about to leave on holiday, 3 days before one of us was diagnosed with cancer. I called my travel insurance provider who instantly cancelled our annual policy. Needless to say I was mo... Ver mais
Taking travel insurance was easy, especially with the wonderful Dionne to take care of everything. She patiently explained the policy, repeating and explaining anything I wasn’t sure about. I will k... Ver mais
We first used Just Travel Cover last year and were really impressed. The cover we chose suited our needs perfectly and was great value for money. The whole process, from getting a quote to receiving... Ver mais
Detalhes da empresa
Escrito pela empresa
At Just Travel cover we aim to help all travellers enjoy their experiences to the fullest by providing high quality reasonably priced travel insurance for all pre-existing medical conditions and ages. We cover all disabilities and medical conditions at all stages of severity, including a terminal prognosis. Some of the conditions we cover: Heart Conditions Diabetes Cancer Mental Health Conditions Liver Conditions Breathing Conditions Circulatory Conditions Disabilities and many more We work with a panel of specialist underwriters to provide a range of travel insurance policies to offer the best level of protection tailored to the specific needs of every age group.
Informações de contato
Teleport House, Grayling Court, Doxford Park, SR3 3XD, Sunderland, Reino Unido
- 0800 294 2969
- admin@justtravelcover.com
- justtravelcover.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 38% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Kights in shinning armour!!
We were just about to leave on holiday, 3 days before one of us was diagnosed with cancer. I called my travel insurance provider who instantly cancelled our annual policy.
Needless to say I was most upset until I was told about Just Travel. What knights in shinning armour. They covered us for our holiday at what we felt was a very reasonable amount.
We are now seriously considering using them to get an annual cover once we know out outcomes.
Member of staff was polite
Member of staff was polite, knowledgeable and insurance cover was issued at a good rate.
A 1 star review for Just Travel
A 1 star review for Just Travel. They are great when buying travel insurance as I have done for years but when you claim it is a different story entirely. They just wash their hands of you !! Will never use them again !!
Disappointing experience
Disappointing experience. My emailed quote increased by £25 overnight with no prior warning. The staff were unfriendly and showed no interest in honoring the original price or helping me out. I’ve decided to buy elsewhere—definitely wouldn't recommend if you're looking for consistent pricing.
Clear and straightforward for insurance.
Peace of mind....
I have used Just Travel Cover every time I've gone on a cruise as they are consistently helpful, efficient, good value and provide all the cover required as a disabled traveller. Big thanks to Precious and Katie.
Definately don’t use this awful company
What a terrible company my mother in law has used this company for many years and sadly they are linked to an awful company called Good2Go . My dad was sadly admitted to hospital and is really poorly so we have had to cancel our upcoming trip to celebrate her 80th birthday. I am her only family member as her son /my husband passed away and we were revisiting the place we all went together and wanted to remember our happy times. She was advised that she is covered for me daughter in law/ companion not being able to go but it had to be me who was poorly so she could claim (appaulling) and not my dad as not a direct relative how heartless and unsympathetic I would definitely avoid this company will never use them again.

Resposta da Just Travel Cover
Very easy to answer questions
Very easy to answer questions
Always friendly efficient service can’t…
Always friendly efficient service can’t be faulted.
Easy to navigate site especially when…
Easy to navigate site especially when renewing policy. Quick feedback of purchase and ability to view all documents online. Efficient service. Just received paper documents too which are handy to have in hand.
Overall impressed with the service and price.
I filled everything out and was left in an endless loop.
I filled everything out and was left in a frustrating endless loop going nowhere. i WILLHAVE TO CALL THE PHONE NUMBER TOMORROW
Claim support is non existant !!
I have purchased travel insurance many times through Just Travel but this is the first time I have claimed. They sell you a policy underwritten by International Medical Group and the paperwork they send to you looks ok with all the cover you require. HOWEVER when you come to claim it is a very different story. JUST TRAVEL just refer you to IMG directly and when you phone you realise that their handlers are based abroad and very hard to understand. It took nearly an hour to lodge the claim on 9th January 2026 but I am still waiting 5 weeks later. Emails go unanswered and when you phone they just say they will escalate it and contact you by the end of the day by email. THEY DO NOT !! Just Travel are happy to sell you these policies but then wash their hands of you. PLEASE PLEASE DO NOT USE THEM UNTIL THEY START USING REPUTABLE INSURANCE COMPANIES !!
Very simple process to order insurance…
Very simple process to order insurance especially as regards existing medical conditions . I have returned as a customer as they offer superior cover at reasonable prices as compared to their competitors.
Returning Customer
This is the second time I have taken Travel insurance with Just Travel.
Both times the staff I dealt with have been very helpful and pleasant, and worked quickly and efficiently. They were clear and concise explaining the various policy benefits and terms, and took my medical history sensitively.
It was good to have three levels of cover to choose from and I was happy with the price charged.
Thank you!
First holiday
It was was a very quick hassle free service
Good price with good benefits
Very happy with service supplied and…
Very happy with service supplied and insurance cover was more reasonably priced than some competitors.
purchase travel insurance…
Attempted to purchase travel insurance on line which was relevantly easy thank you
But had a problem while paying so ended up contacting company ,
The person I spoke with was brilliant
System Went Down
When doing the application on site it was good then after payment it went a bit astray leaving me to call your office to make sure the payment went through and for you to send me the documents, after that it was all good.
Very quick and easy to do included…
Very quick and easy to do included putting in medical condition price is good value took no more than 5 minutes will use ago
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