K-Beauty UK Avaliações 

121
O TrustScore é 2.5 de um total de 5

2,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

If 0 star review was an option, they would have received that. Do not order from this company. I ordered a large bundle of medicube skincare products for my partners 30th birthday that never arrived.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great company, bought on saturday morning - dispatched the same day, recieved 3 working days later, really impressed at the speed! Also, very well packaged, little glass bottles in bubble wrap so they... Ver mais

Avaliado com 1 de um total de 5 estrelas

I placed an order on 20th December but still haven't received it. The tracking number does not work, and no one is replying or even acknowledging my emails. I want a refund. I would also advise anyo... Ver mais

Avaliado com 1 de um total de 5 estrelas

First time purchasing from this seller via website. I received my order today and some of the skin care products are beyond their expiry dates. So frankly, very disappointed. :( Bought 2... Ver mais

Detalhes da empresa

  1. Centro de Saúde e Beleza
  2. Loja de Cosméticos

Informação fornecida por fontes externas variadas

Shop Korean beauty product at K-Beauty UK Leading brands with many cruelty free options to add to the ten step routine Enjoy LUXURY SAMPLES + FREE SHIPPING


Informações de contato

2,5

Ruim

O TrustScore é 2.5 de um total de 5

121 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,5

Todas as avaliações

(121)

2 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

If 0 star review was an option

If 0 star review was an option, they would have received that. Do not order from this company. I ordered a large bundle of medicube skincare products for my partners 30th birthday that never arrived. I have emailed the company multiple times and only had one response in which they said it had been delivered and to check the tracking details. They have ignored all my follow up emails and I have had no choice but to do a charge back request on my credit card. Awful after sales service. They aren't interested if you have any problems at all

1 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I never received my order

I never received my order, completely ignored by the company- it has been 6 months of trying to get my parcel or a refund. I have sent multiple emails and tried contacting via shopify and I have been completely ignored by K-beauty. It has been an absolute nightmare shopping experience. Appalling experience.

26 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great price point & service

Great price point for products, fast delivery (even including a few free samples) - all the products were well within their expiry dates, no issues at all. Would recommend & use again.

1 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful store for all K-beauty needs

Wonderful store for all K-beauty needs. Good prices, quick delivery, but best of all is all the information provided for all the produts they sell. It's super useful, especially when I'm not just to restocking my usuals but also wanting to try out something new.

3 de maio de 2024
Avaliado com 3 de um total de 5 estrelas

Good prices, quick delivery but some expiry date issues

I have ordered from k-beauty UK twice now. There were 3 items in each order. Both times the orders arrived quickly and were well packaged. The prices were great! BUT in each package one of the items was close to or else on the expiry date (the other 2 products were fine) - these were both Benton products so perhaps best to avoid ordering this brand from them.

4 de julho de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Not sure what to expect

Well I ordered 5 products and received only 2, this is the first time using this company and I had high expectations, however seeing all of the other comments I am not expecting a reply from the email I sent. However I received an email stating they had a printing issue and I only received half of my goods however they have also sent them next day delivery so I am hoping to receive them soon.

10 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First of all this is a legit company

First of all this is a legit company.

I first sent my order to a wrong address and they quickly act and send it to the correct address after i sent them a message on their website.

Then they made a mistake and did not send me one of the items due to lack of stock but they quickly solved it and were polite and responsive so I didn't mind. They sent me the item in a week and I am currently waiting the post but I generally appreciated their attendance. I was bit worried because they do not have a interactive customer service but they are responding emails pretty quick.

6 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No product sent

No product sent. No refund issued. No response to emails to customer service department. No correct telephone contact details on website- the one provided is a private residence.
Absolute scam - disgusting!

14 de março de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Item not sent and ignoring all emails - AVOID

I placed an order on 20th December but still haven't received it. The tracking number does not work, and no one is replying or even acknowledging my emails. I want a refund. I would also advise anyone against purchasing from this company as they are clearly unreliable and have poor, non-existent customer service. I would give zero stars if I could.

20 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unhappy

I ordered two items and only received one item . When I emailed I was in formed that my one item had been accidentally put in someone else delivery. I could no longer have the product as it was sold out and would get a refund but waited 2 weeks now and still no refund even though I have emailed about 7 plus times .

28 de dezembro de 2023
Avaliado com 1 de um total de 5 estrelas

I did not receive the package

28 de dezembro de 2023
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Resposta da K-Beauty UK

Hi Amy, Thanks for your review.
I’m sorry to hear about your issues with your order, I understand how frustrating it is when parcels get lost in the post, and I hope your refund arrives without any issue.
If you have any other comments or questions, you can reach out to me at hello@k-beauty.co.uk Kind Regards, Fintan

Avaliado com 5 de um total de 5 estrelas

Efficient and Professional

Everything was very efficient. I found a product that I always use at a cheaper price than anywhere else, delivery was as quick as I would have hoped, packaging was very professional and I am happy with my purchase. Would definitely use again and recommend

30 de dezembro de 2023

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