K-Beauty UK Avaliações 

122
O TrustScore é 3 de um total de 5

2,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a great experience from K Beauty, I ordered Wednesday and it arrived today all products inside and a free face mask and a lovely hand written note thanking me for buying from them which I though... Ver mais

Avaliado com 1 de um total de 5 estrelas

If 0 star review was an option, they would have received that. Do not order from this company. I ordered a large bundle of medicube skincare products for my partners 30th birthday that never arrived.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great company, bought on saturday morning - dispatched the same day, recieved 3 working days later, really impressed at the speed! Also, very well packaged, little glass bottles in bubble wrap so they... Ver mais

Avaliado com 1 de um total de 5 estrelas

I placed an order on 20th December but still haven't received it. The tracking number does not work, and no one is replying or even acknowledging my emails. I want a refund. I would also advise anyo... Ver mais

Detalhes da empresa

  1. Centro de Saúde e Beleza
  2. Loja de Cosméticos

Informação fornecida por fontes externas variadas

Shop Korean beauty product at K-Beauty UK Leading brands with many cruelty free options to add to the ten step routine Enjoy LUXURY SAMPLES + FREE SHIPPING


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

122 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,9

Todas as avaliações

(122)

2 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

would give them 0 if i could

would give them 0 if i could! unprofessional, rude customer service.

4 de janeiro de 2023
Avaliação não solicitada
logotipo da K-Beauty UK

Resposta da K-Beauty UK

Hi Lewis,

I am sorry to hear you had a bad experience with our customer service team, I tried searching through our customer service emails and cannot find any contact with you - could you please reach out to me at hello@k-beauty.co.uk so I can get this issue sorted out for you ASAP

Kind Regards,
Martina

Avaliado com 1 de um total de 5 estrelas

No communication, order a month late...

Has been almost a month since I have been sent a tracking number for my order that does not work. Tried contacting the company, but with no response so far.

14 de dezembro de 2022
Avaliação não solicitada
logotipo da K-Beauty UK

Resposta da K-Beauty UK

Hi Kelvin,

Thanks for your review.

I’m sorry to hear about your issues with your order, I understand how frustrating it is when parcels get lost in the post, and I hope your refund arrived without issues.

If you have any other comments or questions, you can reach out to me at hello@k-beauty.co.uk

Kind Regards,
Fintan

Avaliado com 1 de um total de 5 estrelas

I made my order last July 3

I made my order last July 3. I havent received any updates since then.
Still havent received my order as of today july 15. Tracking number doesnt work aswell. Customer service doesnt want to do anything up until july 19 meanwhile they have taken the payment last july 3

8 de julho de 2022
Avaliação não solicitada
logotipo da K-Beauty UK

Resposta da K-Beauty UK

Hello,

Thank you for your review.

I'm so sorry to hear about the issues encountered with your recent order and I understand your frustration. After looking at your account, I can see that this matter has now been resolved by our Customer Service team.

If there's anything else we can help you with, please don't hesitate to contact us at hello@k-beauty.co.uk.

Kind regards,
Jessica

Avaliado com 5 de um total de 5 estrelas

customer service is great

I was unhappy with the customs tax at first, but the company immediately contacted me and made a full refund. I guess because of a misunderstanding between the company and customs. They showed a lot of interest, thank you.

23 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company

Great company, bought on saturday morning - dispatched the same day, recieved 3 working days later, really impressed at the speed! Also, very well packaged, little glass bottles in bubble wrap so they dont break and overall well packaged so nothing was damaged. Highly recommend v organised company thank you! :D

10 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love it!

Since I discovered this website, I’m obsessed with it. So much K-Beauty to chair from, and the shipping is fast. I also love they offer so many kits so that you can try out different products before committing to a full size one! Recommend!

16 de junho de 2021
Avaliado com 5 de um total de 5 estrelas

Amazing! Great customer experience

Placed an order paid for next day delivery and it came! All products at such good prices I cannot fault! They also were really kind and sent me so many samples with my order super happy will certainly order again great customer experience

17 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service, quick and easy delivery, and free samples even with a small order. I will definitely order again and so happy with my product and the service.

7 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I've brought from K-beauty a few time...

I've brought from K-beauty a few time, never had a bad experience; quick delivery and helpful service but wish there's more range on both skincare and makeup. I'll still give them 5/5 because I'm sure there will be more products in the future.

26 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best skincare company EVER

I just received my parcel of 5 products from K-beauty over NewYear 2020... it arrived in a couple of days! Now considering the panademic that’s pretty amazing?! When the parcel arrived it was in a bright pink Jiffy bag! Gorgeous! I knew I was going to be impressed. I have been wanting to try Korean skincare for a long time because Korean girls skin is so dewy and they always look fresh faced. All the products K-beauty sell are high end with a lot of natural and costly ingredients... however it’s not reflected in the price!? Their prices are more than reasonable. In my experience of purchasing skincare of this quality I was paying about four times as much in the past! When I opened the cute Jiffy bag all my order was superbly packaged and the dispensers and containers were first class. I had three free samples, one of them retailed at a fiver on their site! I couldn’t wait to try my order and I love all of them. I am a converted Korean brand user and will only go to this company for my future skin care. Now, I have to be honest I do have high standards in how I spend my money and I am 100 % satisfied with everything k -beauty has to offer. Their clear website was easy to navigate...placing my order was hassle free..receiving my products with free delivery in a couple of days was impressive and their products are first class. Please do not hesitate to use this company..... you will be very happy and look a lot younger! Lol x x x x x. Can’t wait to place another order! X x x.

5 de janeiro de 2021
Avaliação não solicitada

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