Kala Kendar Music WarehouseAvaliações 

Ease of ordering, timeliness of package arrival and accuracy of order

You sent sub-standard merch and did not offer to replace it. As a musical instrument builder, I understand that pegs need to be fit to the instrument. I received one quite warped one, and several quite straight ones. After sending a picture of the warped peg, I expected a new, correct peg to be sent, not to be asked to return the merchandise for refund.

Sundeep contacted me to check that I was ok with there being a potential shipping delay due to my choice of postage/shipping. The strings arrived much sooner than he anticipated anyway but it was great to have this level of concern and contact to ensure a positive experience. :)

My experience with Kala Kendar Music Warehouse was outstanding because they were great communicators, very helpful and polite. The instrument I ordered was being made in India and when there had been a delay in the arrival of the shipment, a Kala Kendar's representative informed me of other in-stock options, and I was able to change my order with their help.

The instrument arrived in time for our son's birthday. He was surprised and we all were pleased. The shruti box is beautifully crafted of teak and copper, a quality instrument.

Wonderful experience ordering my shruti box from KalaKendar! Fast responses. Great product. Arrived quickly and safely. Sounds amazing. Thank you!

Great customer service. Explained details about musical instruments in such a way that we knew exactly what we were purchasing.

Absolutely fantastic service. I dropped my sitar off to be re-strung. The gentleman was knowledgeable, polite, and so very efficient. The job was done in 24 hours to an exacting level of quality. Will definitely be a repeat customer. Highly recommended for all your Indian musical instrument maintenance needs.

Once again, everything was as expected (better actually) based on the photo and description online, including the measurements which was critical for my purchase. The shipping was super prompt, and the pricing totally fair.

Excellent service and detailed description of what was needed for my harmonium. Would recommend to all, Kala Kendar is a cut above other music shops I have dealt with in the past.

Always great product, very fast shipping. I'm a repeat customer, and highly recommend

Good communication; bit of a delay in delivering the instrument but they were very upfront about it. Without the delay they would get 5 stars

Micky was a great help in helping me purchase a new tabla set. He was patient as I couldn't decide on which dayan I wanted to acquire. He allowed me to sit on the floor to give it a full test and when I finally made my decision, he carefully wrapped the set in plastic wrap so the set wouldn't be damaged during transport. Great experience

Micky is a great music distributor- I’ve been buying my Indian instruments from him for over 20 years. Highly recommended for quality

Great communication, timely service & great products.

Knowledgeable service. Large selection. Guidance to narrow down what I was looking for.

They were generally responsive to my questions. But the initial link sent to me for connecting to UPS to track my package did not work, because the link had 18 characters, but the UPS site responded I need to enter a 25-character tracking number. However, after I explained this, they were quick to send me a full link that worked. So, I appreciate their follow-up action.

Quick response; clear description of the product.

Great drum. Tuned to A# and his a wonderful ring.

The shruti box we purchased is very well made with amazingly clear tone! I gave it to my wife for her birthday and she teared up when she started playing it because it immediately made her feel grounded and regulated. Kala Kendar did a great job keeping me updated about the progress of my order. Id definitely recommend this business to someone in the market for an instrument!