KAM Servicing Avaliações 2.206

KAM Garage – Long Eaton, Sawley

I took my BMW to KAM Garage in Long Eaton, Sawley, for an MOT. Shortly after, I received a call from them stating that my brake discs needed to be replaced and that my car would fail its MOT unless this was done.

However, I knew this was incorrect just four months earlier, I had new front brake pads fitted by an official BMW dealership. Additionally, my BMW service in September confirmed that the braking system was in excellent condition, with no advisories noted.

I refused to have the brakes replaced at KAM and later had my MOT completed by BMW, where my car passed without any issues or advisories related to the brakes. This clearly indicates that Kams Garage provided false information in an apparent attempt to charge for unnecessary repairs.

Also after collecting my car, I could smell smoke. Someone had been smoking in my car has a non-smoker. You can smell it straight away very disappointed and unprofessional.

I have been advised to report this matter to the Driver and Vehicle Standards Agency (DVSA) due to the concerning and potentially dishonest practices observed.

Customers should be aware and exercise caution when dealing with this garage. In my experience, KAM Garage attempted to mislead me into paying for work that was not required.

Booking was very straightforward and very efficient service from them

Sent my car in for a full service and specifically added a clutch check on the booking.
There was no mention of a clutch check on my detailed invoice.

Overall the service was professional and smooth, but I'm disappointed that something that was requested seemed to be missed.

I’ve been using KAM servicing for some years now and wish I’d discovered them sooner. Professional friendly and consistent they go the extra mile every time.

Staff were helpful, honest and upfront with costs and were flexible with pick up timing. Made a stressful time pass as smoothly as possible.

I had to have an emergency MOT. The garage pulled out all the stops to get it done as I was visiting my friends in Derby.

They are great and very professional. I trust KAM with my car and not trying to push extra work to be done that’s not needed!
I like the booking system and that I feel like my time is being respected (unlike some other places where „it’s gets done when it gets done” policy is operated)

Thanks again Kams just had MOT and service done a few extra bits needed to be fixed. Being a woman Hgv driver I know quite a lot about vehicles but if I don’t know or not sure I always ask. Been going to Kams at Sawley for years and wouldn’t go anywhere else. Thanks lads

Had a baffling electrical fault the lads sorted it in minits and didn't charge me .I've been going to them some years now very knowledgeable on a wide range of vehicles

MOT undertaken, spotted defective tyres and replaced, both started to deflate over 2 weeks. KAM Sinfin collected repaired and returned reparied. Have used them for a couple of years now and wouldn't go elsewhere. Friendly staff and a great collection return service

Great quick and friendly service . Great local garage definitely recommend them

Very happy, been with them for last few years. Honest advice and not pushy with suggestions for extra nonessential work

This is the third year that I have taken my car to Kam Servicing. I couldn’t be more pleased and grateful for the respect, response and how they consult you the cost and what is needed before carrying out the work, which is done to a very high standard. Highly recommend.

Service was excellent....it was courteous, prompt and on time throughout, Many thanks,

Had my clutch go on my car so had a day off to sort it the garage. Collected Wednesday 10th September and it's lasted 4 days I've now got to have another day if work to try and sort how to get it to a garage as apparently they can only collect if running
No idea of the parts are under Warrenty but not happy one bit

Never confirmed the booking, charge extra for oil (says it in the confirmation email) which obviously i didn't receive. Didn't turn off the service light (it's a French thing can't do it) and didn't even bother to stamp the book. Unbelievably poor, not convinced they even opened the bonnet!

Kam service Hucknall.
I booked my motor home for mot.when i got there they said they are too busy they cant do the mot till next week.I have 3 cars and motor home and always used Kam service in the past.well I wont be using them again.
They could have at least phoned me before i drove all the way there .they didnt seem to be interested about loosing a valued customer.

Kam Derby where amazing after being stranded 170 miles from home on a Sunday evening I was taken by the AA to Kam Derby I booked into hotel and in the morning call Kam I spoke to Ash who kept me informed and answered all my questions in general he showed pride in his service and concern for my situation they took in my car a short notice and had me on my way in the after noon.
A+++ service
Great communication and service
Would recommend to any one in Derby area
Well done

Took my vehicle to KAM services Ascot drive, for a health check due to a knocking noise on the passenger side near the wheel. Left my car, rang me stating they had found the issue, which would cost around £800! I agreed to the work as I needed the issue fixing, I have some long journeys approaching. On collecting my vehicle they were waiting for parts to be delivered although, who I spoke to earlier said they had the parts to complete the work. The guy stated my vehicle is still making the noise and to bring it back tomorrow, he would fix it for free because of the amount I had spent, as it might be a part that only costs £5 each!
When driving home, the noise was worse, my vehicle felt unsafe.
I returned in the morning, and left my car. On collecting the guy said he had fixed the issue which was the ball joints "the £5 X2" he had stated yesterday however would not provide me with any paperwork although it clearly states online "ball joints, when fitted by a professional garage, should come with a guarantee, often for 12 months or a certain mileage, especially if the garage supplied the parts"
He also stated that a part they had fitted yesterday was faulty or wasn't sitting right! No wonder the vehicle felt unsafe driving home. The £800 work I had done, I wasn't provided with a breakdown of cost on the invoice apparently they do not provide a breakdown of cost. I feel KAM took advantage and completed work that wasn't required especially as I had a MOT done a few months ago, these £800 repairs would have been on my advisories.
Avoid at all cost or have the guts to say I'll get a second opinion before having work done at KAM services! I will be taking this further.