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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The online booking was easy and Shaun and Paul at the Sutton in Ashfield branch were very friendly and made having my car serviced a pleasant experience. Shaun explained everything the car needed an... Ver mais

Avaliado com 5 de um total de 5 estrelas

Always get good efficient service with Kams. I’m fussy about where I take my vans but have no qualms about recommending these guys from my experience at either Ambergate OR Heanor. Thanks again🙏

Avaliado com 3 de um total de 5 estrelas

Staff is good explained me twice what’s the issue with the vehicle and what issues should be prioritised and serviced my vehicle very well but damaged right passenger side door handle. It’s not workin... Ver mais

Avaliado com 5 de um total de 5 estrelas

My car unfortunately failed its MOT but KAMs Hucknall were amazing, transparent with everything, offered payment plans, kept us informed and had everything sorted within a few days. Everybody so frien... Ver mais

Detalhes da empresa

  1. Serviço de Motorista
  2. Oficina de Automóveis
  3. Mecânica de Carros
  4. Mecânico
  5. Serviço de troca de óleo
  6. Loja de Pneus

Sobre KAM Servicing

Escrito pela empresa

Branches located :

Nottingham City Centre - 01159 472222
Bulwell, Nottm - 01159 756337
Nuthall, Nottm - 01159 296964
Colwick, Nottm - 01159 879846
Beeston, Nottm - 01159 678111
Sutton-in-Ashfield, Nottm - 01623 443399
Stapleford, Nottm - 01159 252525

Derby City Centre - 01332 342002
Derby, Sinfin - 01332 955488
Long Eaton, Derbys - 01159 461471
Sawley, Derbys - 01159 460879
Heanor, Derbys - 01773 710500
Belper, Derbys 01773 824114
Ambergate, Derbys - 01773 857912

Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 77% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

M.O.T fale

My car filed the filed the M.O.T but the guy Lee was so good sorted everything out to write my car off . I wouldn't use anybody else.

25 de março de 2025
Avaliação não solicitada
logotipo da KAM Servicing

Resposta da KAM Servicing

Hi,
Thank you for your feedback, we appreciate you taking the time out to leave us a review on your recent experience. We look forward to maintaining and repairing your car in the future.
Regards,
Kam Servicing.

Avaliado com 5 de um total de 5 estrelas

I couldn't be happier with the service…

I couldn't be happier with the service I received, som talked me through everything from my mot to my service, he was very upfront with everything. I was extremely impressed with all the service I received on my car that day. I will definately be going back again, thankyou som & the guys 5*

23 de julho de 2025
Avaliação não solicitada
logotipo da KAM Servicing

Resposta da KAM Servicing

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Som and the team always strive to provide clear, honest, and high-quality service, so it's great to know that it made a difference for you. We truly appreciate your support and look forward to welcoming you back next time. Thanks again for the 5 stars! 🚗⭐

Kam Servicing

Avaliado com 5 de um total de 5 estrelas

MOT booking

The online booking system was easy to navigate and very informative.

22 de julho de 2025
Avaliação não solicitada
logotipo da KAM Servicing

Resposta da KAM Servicing

Hi,
Thank you for your feedback, we appreciate you taking the time out to leave us a review on your recent experience. We look forward to maintaining and repairing your car in the future.
Regards,
Kam Servicing.

Avaliado com 5 de um total de 5 estrelas

Always Excellent

I have used them many times and they are always excellent. Pleasure to deal with.

20 de julho de 2025
Avaliação não solicitada
logotipo da KAM Servicing

Resposta da KAM Servicing

Hi,
Thank you for your feedback, we appreciate you taking the time out to leave us a review on your recent experience. We look forward to maintaining and repairing your car in the future.
Regards,
Kam Servicing.

Avaliado com 4 de um total de 5 estrelas

The company were open and honest about…

The company were open and honest about any potential repairs that needed doing. They were also considerate when it came to the repair prices.

18 de junho de 2025
logotipo da KAM Servicing

Resposta da KAM Servicing

Hi,
Thank you for your feedback, we appreciate you taking the time out to leave us a review on your recent experience. We look forward to maintaining and repairing your car in the future.
Regards,
Kam Servicing.

Avaliado com 5 de um total de 5 estrelas

Good serviceOn time ,clear information about what…

On time ,clear information about what was needed.
Reasonably priced.

17 de junho de 2025
logotipo da KAM Servicing

Resposta da KAM Servicing

Hi,

Thank you for your feedback, we appreciate you taking the time out to leave us a review on your recent experience. We look forward to maintaining and repairing your car in the future.

Regards,

Kam Servicing.

Avaliado com 5 de um total de 5 estrelas

Booked in online for MOT and oil filter Bulwell

Booked in online for MOT and oil and filter change, also fuel filter. needed near side shock and spring, all work clearly explained and priced. was able to split the payments to make more affordable. I requested a air con regas and looked at the bill and was not included. however it looks like they have done this at no extra cost, and checked the air con and blowing very cold which it was not before. mistake or intensional who knows droped the the car off at house as lived locally . I will come back again next year for MOT and Cam belt change. Thanks highly recommended.

8 de julho de 2025
Avaliação não solicitada
logotipo da KAM Servicing

Resposta da KAM Servicing

Hi Lee

Thank you so much for your detailed and thoughtful review! We're really glad to hear that you were happy with the service, and that everything was clearly explained and priced in a way that worked for you. We always aim to be transparent and flexible, so it’s great to know the payment plan helped.

As for the air con regas — we're pleased to hear it's now blowing cold! Whether it was an oversight or a complimentary gesture, we’re just glad it added to your positive experience.

It was our pleasure to drop the car off for you — we’re always happy to help local customers where we can. We look forward to welcoming you back next year for your MOT and cambelt change.

Thanks again for your kind words and recommendation!

Best regards,

Kam Servicing.

Avaliado com 1 de um total de 5 estrelas

Terrible Experience

Terrible Experience – Avoid KAM Servicing Ascot Drive

I had an absolutely horrible experience with KAM Servicing on Ascot Drive in Derby. I went there to get my car checked due to a recurring issue with the water level dropping. It took them two days just to diagnose the issue, after which they quoted me £830 for the repair. I agreed, trusting they would fix the problem.

I got the car back, and the very next day on my way to work (a 27-minute drive from Derby to Ashbourne), I noticed the water level had dropped below the minimum again. I called them immediately and returned the car.

Again, it took them two days to “diagnose” the issue. This time they quoted me an additional £654. I had no choice but to agree since the car was still having the same issue. After another two days, I picked up the car — only for the same thing to happen again on the exact same commute.

Frustrated and stressed, I called KAM Servicing yet again. This time, the manager told me I might need a full engine replacement, which would cost around £1,200 — and still no guarantee that would solve the problem.

At this point, I had already spent £1,448 with no results. They clearly had no idea what they were doing or talking about. No guarantees, no real solutions, just more money out of my pocket.

This experience has caused me massive financial and mental stress. I strongly urge all working-class people and anyone looking for reliable service to stay away from KAM Servicing on Ascot Drive.

4 de junho de 2025
Avaliação não solicitada
logotipo da KAM Servicing

Resposta da KAM Servicing

Hi,

Thank you for bringing this to our attention. We take customer feedback seriously and are committed to providing high-quality service. I'd like to express our apologies and look to get this matter resolved amicably.

We would like to investigate the issues you have raised and take steps to prevent them from happening again. If you could contact Kevin the area manager, to discuss this further, his contact email address is kev@kamservicing.com

Regards,

Kam Servicing.

Avaliado com 5 de um total de 5 estrelas

kam in Beeston.

Used kam in Beeston. As always great customer service. Ash is great and Treated me with great respect. And kind words regarding my cancer remission. Had cambelt and all parts associated with it replaced. Saving £300 on main agent price. And running perfectly. I wouldn't go anywhere else. Both our vehicles booked in soon for service and mot. Saving us more money. 5 star.😃

10 de julho de 2025
Avaliação não solicitada
logotipo da KAM Servicing

Resposta da KAM Servicing

Hi Wendy,

Thank you so much for your kind words and continued trust in us! We're truly glad to hear that Ash made you feel respected and supported—especially with such positive news about your cancer remission. That means a lot to us.

We're also pleased to know you're happy with the cambelt replacement and the savings compared to the main dealer. It's always our goal to provide top-quality service at a fair price.

We look forward to seeing you again soon for the service and MOTs on both vehicles. Thanks again for your 5-star review and ongoing support!

Warm regards,
The KAM Servicing Beeston Team

Avaliado com 1 de um total de 5 estrelas

They advised my wife that the repair…

They advised my wife that the repair work would require 5 hours labour. It actually took 40 minutes elsewhere The manager informed me that’s what’s the computer advised him and that’s what he bases prices on. How about common sense and knowledge

20 de junho de 2025
Avaliação não solicitada
logotipo da KAM Servicing

Resposta da KAM Servicing

Hi David,

Thank you for bringing this to our attention. We take customer feedback seriously and are committed to providing high-quality service. I'd like to express our apologies and look to get this matter resolved amicably.

We would like to investigate the issues you have raised and take steps to prevent them from happening again. If you could contact Kevin the area manager, and provide him with some more information so we can see where the error lies, his contact email address is kev@kamservicing.com

Regards,

Kam Servicing.

Avaliado com 1 de um total de 5 estrelas

Unhappy customer

I went to KAM for a full service. They advised that my car had an additional £700 of work that was required (in addition to the £231 i paid for the service), and advised that it would need work doing to pass MOT. I paid for the service only, and then took it to another garage who advised that there was no urgent work required at all, and not even anything that was required soon. I then had my MOT 2 weeks later (10/07/25) and it passed with no advisories (at an MOT only test centre) despite having none of the repairs done that KAM insisted I needed. I would not recommend using KAM for MOT, service, or repairs.

27 de junho de 2025
Avaliação não solicitada
logotipo da KAM Servicing

Resposta da KAM Servicing

Hi,

Thank you for bringing this to our attention. We take customer feedback seriously and are committed to providing high-quality service. I'd like to express our apologies and look to get this matter resolved amicably.

We would like to investigate the issues you have raised and take steps to prevent them from happening again. If you could contact Kevin the area manager, to discuss this further, his contact email address is kev@kamservicing.com

Regards,

Kam Servicing.

Avaliado com 5 de um total de 5 estrelas

Amazing customer service!

I have just been to get my evoke serviced and MOT. At Derby Road, Long Eaton.
Fantastic customer service!
The guy on reception mentioned that there was a recall on the evokes involving the steering. We had no idea as only had the car a few months.
He advised us to ring Land Rover and it turns out our car needs doing so we have got it booked in.
This could have been a dangerous situation had the bolt snapped. So so grateful!
Highly recommend!!! Thank you.

2 de julho de 2025
Avaliação não solicitada
logotipo da KAM Servicing

Resposta da KAM Servicing

Thank you so much for taking the time to share your experience! We're really pleased to hear that you received fantastic customer service at our Derby Road, Long Eaton branch. It's great that the team spotted the recall and gave you the right advice — safety is always our top priority, and we're so glad we could help prevent a potentially dangerous situation.

We truly appreciate your kind words and recommendation. If there's anything else you ever need, don't hesitate to reach out.

Thanks again, and safe driving!

Kind regards

Kam Servicing

Avaliado com 3 de um total de 5 estrelas

Kam are very good in general but felt…

Kam are very good in general but felt let down as I booked my car in for an mot online and when I went to drop it off at 8am I was told it was not booked in but said they would do it. Waited all day and they never rang me to say it has passed or not or we could go and collect my car back so I rang them at 4.30 to be told yes it was done and ready for collection. I would of thought a call to say it was ready would of been nice. I have been using kam garage for at least ten years and never had this before so I did feel a little let down with this experience

17 de junho de 2025
logotipo da KAM Servicing

Resposta da KAM Servicing

Dear Mrs Andrews,

Thank you for your feedback and for being a loyal customer of Kam Garage for over ten years — we truly appreciate your continued trust in us.

We're very sorry to hear about your recent experience with your MOT booking and the lack of communication throughout the day. This is certainly not the level of service we aim to provide, and we completely understand how frustrating and disappointing it must have been for you.

Your comments have been shared with the team so we can review what went wrong and ensure this doesn’t happen again in the future. Clear and timely communication is something we take seriously, and we regret that we fell short on this occasion.

We hope to have the opportunity to restore your confidence in us on your next visit. If there’s anything further you’d like to discuss, please don’t hesitate to get in touch directly.

Kind regards,
Kam Servicing

Avaliado com 5 de um total de 5 estrelas

Professional service

Professional service, bargain price, can't fault them, will use again..

17 de junho de 2025
logotipo da KAM Servicing

Resposta da KAM Servicing

Hi Shaun,

Thank you for your feedback, it's appreciated. I'm glad we were able to provide you with our usual professional level of service.

We look forward to looking after your vehicle again in the future.

Kind Regards,
Kam Servicing.

Avaliado com 5 de um total de 5 estrelas

Used Kam at Netherfield for horse box…

Used Kam at Netherfield for horse box work, servicing and MOT. Brilliant service, great reception. Fitted the box in very quickly.

10 de junho de 2025
Avaliação não solicitada
logotipo da KAM Servicing

Resposta da KAM Servicing

Thank you so much for your kind words and positive review! We're really pleased to hear you were happy with the service, reception, and how quickly we could get your horse box booked in. It was a pleasure working with you, and we look forward to seeing you again in the future!

— The Team at Kam Servicing Colwick

Avaliado com 1 de um total de 5 estrelas

Unhelpful and rude

Having just spoken to the guy who is servicing my wife’s horse box this Friday, I am amazed by his rudeness.
I’ve used you guys before and you’ve been great.
You can forget it now and I’ll be advising others too.
Rude, arrogant and unhelpful
Thanks for nothing

19 de junho de 2025
Avaliação não solicitada
logotipo da KAM Servicing

Resposta da KAM Servicing

Hi Simon,

Thank you for your feedback. We always aim to provide excellent service and are disappointed to hear you feel let down.

Having reviewed the call, it’s clear there was some frustration around a request for a repair quote. As explained, we are unable to provide an exact cost for repairs without first inspecting the trailer to determine the fault. While we understand this may not have been the answer you were hoping for, our team communicated this professionally and within our standard procedures.

Unfortunately, the call ended with language and behaviour that we cannot accept towards our staff. While we always strive for a resolution, we also have a responsibility to ensure a respectful environment for our team. As such, we have taken the decision to close and block your account across all our branches.

We wish you all the best in finding an alternative provider for your servicing needs.

Kam Servicing

Avaliado com 3 de um total de 5 estrelas

Not worth it

Booked service and MOT, was told needed a new set of rear brake discs and pads+ 1 side of track rod and track rod end changing+wheel alignment costing VERY EXPENSIVE £749.00. Then noticed track rod boot was off, returned it, they put it back next day off again, decided to do it myself properly instead… they also left dewalt torch hanging on engine frame…

18 de maio de 2025
logotipo da KAM Servicing

Resposta da KAM Servicing

Hi,

Thank you for bringing this to our attention. We take customer feedback seriously and are committed to providing high-quality service. I'd like to express our apologies and look to get this matter resolved amicably.

We would like to investigate the issues you have raised and take steps to prevent them from happening again. If you could contact Kevin the area manager, to discuss this further, his contact email address is kev@kamservicing.com

Regards,

Kam Servicing.

Avaliado com 1 de um total de 5 estrelas

I feel compelled to write this review…

I feel compelled to write this review due to the consistently poor service I have received from the Highbury Vale branch of Kam Servicing. My vehicle has been suffering from an ongoing oil leak, and despite being taken to this location on three separate occasions — with repair work carried out twice — the issue remains unresolved. To date, I have spent close to £2,500, and yet the original problem persists without any meaningful resolution or improvement. This experience has been deeply frustrating and disappointing. In hindsight, I truly regret ever trusting this garage with my vehicle. Based on my experience, I will not be returning, nor can I recommend their services to others.

4 de junho de 2025
Avaliação não solicitada
logotipo da KAM Servicing

Resposta da KAM Servicing

Hi,

Thank you for bringing this to our attention. We take customer feedback seriously and are committed to providing high-quality service. I'd like to express our apologies and look to get this matter resolved amicably.

We would like to investigate the issues you have raised and take steps to prevent them from happening again. If you could contact Kevin, the area manager, to discuss this further, his contact email address is kev@kamservicing.com

Regards,

Kam Servicing.

Avaliado com 5 de um total de 5 estrelas
logotipo da KAM Servicing

Resposta da KAM Servicing

Thank you so much for your kind words! We're thrilled to hear that you consistently find great value and service with us. Your continued support means the world to our team. If there's ever anything more we can do for you, please don't hesitate to reach out.

Looking forward to seeing you again soon!

— The Kam Servicing Team

Avaliado com 5 de um total de 5 estrelas

They advised me on how to get a spare…

They advised me on how to get a spare part for my car in order to avoid the expensive process of sourcing one themselves. Really appreciated

19 de maio de 2025
logotipo da KAM Servicing

Resposta da KAM Servicing

Thank you so much for your kind words! We're really glad we could help you find a more cost-effective solution. We always aim to offer honest advice that puts our customers first, and it's great to hear that it made a difference. If you ever need anything else, don't hesitate to reach out!

Kind Regards

Team Kam Servicing

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