I definitely recommend Kandoo for car credit. Everyone I’ve spoken to on the phone is very professional and respectful. Everything was explained to me carefully yet simply and I was given optio... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The staff I have dealt with from the moment I applied for my car finance till the completion have been brilliant. They have kept me updated every day with what's happening. If I could give them 10 sta... Ver mais
I found the staff to be very patient, helpful & informative. Michael & Amy dealt with my car search & kept me up to date with the progress. I would recommend the company without hesitation based on... Ver mais
A empresa respondeu
Really easy to see if you get accepted for car finance, a quick phone call after to let you know how much you’ve been approved for and discuss your budget once you’ve found a car they do all the hard... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We provide a fast, friendly, professional option to finance your vehicle with communication and clarity from making the application to driving away in the car. With our dedicated team of expert advisors, whether you’re a dealer or a customer you will never be in the dark and always in the drivers seat. As a broker, Kandoo has an extensive panel of lenders that allows us to consider all customer circumstances and technology that gives instant decisions without effecting your credit score.
Informações de contato
1st Floor, Beech Court, M60 Office Park, M27 8FF, Manchester, Reino Unido
- 0161 850 5354
- support@kandoocarcredit.co.uk
- kandoocarcredit.co.uk
4,7
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick friendly found me the car I…
Quick friendly found me the car I wanted with the spec I wanted happy to keep looking it took 6 weeks to find the right car
Kept me informed every step of the way
15 de setembro de 2026
Resposta da Kandoo Car Credit
Thank you for your fantastic review!
We're delighted to hear that our team took the time to find you the right car with the exact specification you wanted, rather than rushing you into something that wasn't right for you.
Even though the search took six weeks, it's brilliant to know that the team kept looking, remained friendly and helpful, and kept you informed every step of the way until the right car came along.
Thank you for choosing Kandoo Car Credit. We hope the wait was worth it and that you absolutely love your new car! 🚗
Kind regards,
Kandoo Car Credit
Absolute support and helpful treatment…
Absolute support and helpful treatment from start to finish, big up to thomas and the crew
8 de setembro de 2026
Resposta da Kandoo Car Credit
Thank you for your fantastic review!
We're delighted to hear that you felt supported and well looked after from start to finish.
A special big up to Thomas and the crew! It's brilliant to know they made such a positive difference to your experience, and we'll make sure your feedback is passed on to them.
Thank you for choosing Kandoo Car Credit. We hope you enjoy your new car and wish you many happy miles ahead! 🚗
Kind regards,
Kandoo Car Credit
Resposta da Kandoo Car Credit
Thank you for taking the time to leave your feedback. We're sorry to hear that you've experienced concerns with the vehicle following your purchase.
We understand how disappointing it can be to encounter problems with a vehicle so soon after collection. We take feedback regarding the quality of vehicles supplied by dealerships seriously and would like the opportunity to understand exactly what has happened in your case.
Please contact our Customer Support team and ask to speak with a manager, referencing this review, so we can review the vehicle, the supplying dealership and any issues you've experienced.
Your feedback will also help us continue to review the standards we expect from the dealerships we work with.
Kind regards,
Kandoo Car Credit
Was lead to belive I had 3yr warranty turns out I don't was told the price of the van I got was now 197 its 217 I now have no warmers with the van I have got and I have issues with the van
Was lead to belive I had 3yr warranty when picked the van up a told the garage a wouldn't need there warranty as I had 3 yrs with sandpaper turns out I don't am no left eith a van with no warranty then van was ment to be 197 a month its 217 the van has power sterring issues the garage that I got the van from won't give me the 3 month warranty they have agreed to look st the van in 2 weeks but there's not promising the will fix or fix it for free so am no potentially looking at a bill for a van I've had a week
13 de setembro de 2026
Resposta da Kandoo Car Credit
Thank you for taking the time to share your experience. We're sorry to hear about the concerns you've raised so soon after collecting your van.
We understand why you would be frustrated by the apparent difference between the warranty cover and monthly payment you believed had been agreed and what you subsequently understood to be in place. We're also concerned to hear that you've experienced a power steering issue after having the van for only a week.
We would like the opportunity to review exactly what was discussed and documented regarding the warranty, your finance agreement and the vehicle issue, as well as the communication with the supplying dealer.
Please contact our Customer Support team and ask for your case to be escalated to a manager, referencing this review, so we can investigate the circumstances and provide you with clear information on the next steps.
Kind regards,
Kandoo Car Credit
Quick and easy from start to finish.
Quick and easy from start to finish.. Would highly recommend
3 de setembro de 2026
Resposta da Kandoo Car Credit
Thank you for your fantastic review and recommendation!
We're delighted to hear that you found the whole process quick and easy from start to finish.
We really appreciate you recommending Kandoo Car Credit to others and will make sure your kind feedback is shared with the team.
Thank you for choosing us. We hope you enjoy your new car! 🚗
Kind regards,
Kandoo Car Credit
Quick and easy
8 de setembro de 2026
Resposta da Kandoo Car Credit
Thank you for your great review!
We're delighted to hear that you found the whole process quick and easy.
Thank you for choosing Kandoo Car Credit. We really appreciate your feedback and hope you enjoy your new car! 🚗
Kind regards,
Kandoo Car Credit
What an amazing company
What an amazing company. Everything was so straight forward and all of the staff I spoke to were so nice and more than happy to help. Brilliant experience from start to finish. Would recommend 100%
Thank you Kandoo Car Credit 💜
11 de setembro de 2026
Resposta da Kandoo Car Credit
Thank you for such a fantastic review! 💜
We're delighted to hear that you had a brilliant experience from start to finish and found the whole process straightforward and easy.
It's especially lovely to hear that everyone you spoke with was friendly, helpful and more than happy to support you throughout your journey.
A 100% recommendation means a great deal to us, and we'll make sure your wonderful feedback is shared with the whole team.
Thank you for choosing Kandoo Car Credit. We hope you absolutely love your new car and wish you many happy miles ahead! 🚗
Kind regards,
Kandoo Car Credit
Resposta da Kandoo Car Credit
Thank you for your fantastic review!
We're delighted to hear that you had such a positive experience and that Rob has been amazing throughout the process.
We'll make sure your brilliant feedback is passed on to Rob so he gets the recognition he deserves.
Thank you for choosing Kandoo Car Credit. We hope you enjoy your new car! 🚗
Kind regards,
Kandoo Car Credit
Resposta da Kandoo Car Credit
Thank you for your great review!
We're delighted to hear that you found the whole process easy and straightforward.
We really appreciate your feedback and thank you for choosing Kandoo Car Credit. We hope you enjoy your new car! 🚗
Kind regards,
Kandoo Car Credit
Got my finance in no time at all,very…
Got my finance in no time at all,very helpful and patient, the staff are amazing, being a elderly person they talked me through it all,so thank you so much for all your help.
3 de setembro de 2026
Resposta da Kandoo Car Credit
Thank you for your wonderful review!
We're delighted to hear that everything was arranged so quickly and that our team was helpful, patient and took the time to talk you through each stage of the process.
Making sure our customers feel comfortable, informed and supported throughout their journey is extremely important to us, so your comments will mean a lot to the team.
Thank you for choosing Kandoo Car Credit. We hope you enjoy your new car and wish you many happy miles ahead! 🚗
Kind regards,
Kandoo Car Credit
I recently passed my driving test first…
I recently passed my driving test first time and was looking for a solution to get my first car. These guys were very friendly polite and highly informative and helped every step of the way to make sure I was able to get my very first car!
3 de setembro de 2026
Resposta da Kandoo Car Credit
Firstly, congratulations on passing your driving test first time! 🎉🚗
Thank you for choosing Kandoo Car Credit to help you with such an exciting milestone. We're delighted to hear that our team was friendly, polite and informative, and supported you every step of the way towards getting your very first car.
We'll make sure your fantastic feedback is shared with the team.
Thank you again for choosing Kandoo Car Credit. Enjoy the freedom of your first car, drive safe and we wish you many happy miles ahead!
Kind regards,
Kandoo Car Credit
Very simple process which was more than…
Very simple process which was more than adequately described and updated throughout. The people I dealt with were all lovely. I would not hesitate to recommend this company to others.
10 de setembro de 2026
Avaliação não solicitada
Resposta da Kandoo Car Credit
Thank you for your fantastic review and recommendation!
We're delighted to hear that you found the process simple and that everything was clearly explained, with regular updates keeping you informed throughout.
It's also wonderful to hear that everyone you dealt with was friendly and helpful. We'll make sure your lovely feedback is shared with the team.
Thank you for recommending Kandoo Car Credit to others. We really appreciate your support and hope you enjoy your new car! 🚗
Kind regards,
Kandoo Car Credit
The service was efficient and explained…
The service was efficient and explained well, the staff I spoke to were polite and helpful..
Customer service seems really good. I'd definitely recommend to others
10 de setembro de 2026
Avaliação não solicitada
Resposta da Kandoo Car Credit
Thank you for your fantastic review and recommendation!
We're delighted to hear that you found the service efficient and everything was clearly explained throughout the process. It's also great to know that everyone you spoke with was polite, helpful and provided you with such a positive customer service experience.
We really appreciate you recommending Kandoo Car Credit to others and will make sure your lovely feedback is shared with the team.
Thank you for choosing Kandoo Car Credit. We hope you enjoy your new car! 🚗
Kind regards,
Kandoo Car Credit
Staff
Every member of staff was polite and very helpful. One thing in particular i liked was the communication ,i knew what was happening all through the process.
10 de setembro de 2026
Resposta da Kandoo Car Credit
Thank you for your fantastic review!
We're delighted to hear that every member of the team you dealt with was polite and helpful throughout your experience.
It's particularly great to hear your comments about our communication. We know how important it is to keep customers informed at every stage, so we're pleased that you always knew what was happening and what the next steps were.
We'll make sure your brilliant feedback is shared with the team.
Thank you for choosing Kandoo Car Credit. We hope you enjoy your new car! 🚗
Kind regards,
Kandoo Car Credit
Kandoo Car Credit and team were very…
Kandoo Car Credit and team were very helpful. Not only did they find my very choice of car, they facilitated the financing, and made driving my new careasy. Thank you all involved.
2 de setembro de 2026
Resposta da Kandoo Car Credit
Thank you for your fantastic review!
We're delighted to hear that our team was able to help you find the car you really wanted and support you throughout the finance process, making everything as easy and straightforward as possible.
We'll make sure your kind words are shared with everyone involved in your journey.
Thank you for choosing Kandoo Car Credit. We hope you absolutely love your new car and wish you many happy miles ahead! 🚗
Kind regards,
Kandoo Car Credit
Do your research
Very quick to get the process started that they forget to explain that they have fund release days so you think your set up to get your car when in reality if it doesn’t coincide with the Friday or Tuesday release day the car isn’t then readily available for you to collect. Disappointed, maybe slow down pushing customers through that “let’s get a car process” just to get the commission and start explaining to customers what the actual process is from start to finish. A little bit annoying that you deal with so many operators and that they spam you with calls that the next operator doesn’t know what stage you are at in the process. From Friday to Wednesday I’ve had 35 calls in reality I probably only needed 6 of those calls.
9 de setembro de 2026
Avaliação não solicitada
Resposta da Kandoo Car Credit
Thank you for taking the time to leave such detailed feedback. We're sorry to hear that parts of the process have left you feeling disappointed and frustrated.
We completely understand your point regarding the collection and fund release process. Customers should have a clear understanding of the journey from start to finish, including any timescales that could affect when their vehicle is available for collection. We will be reviewing your feedback with the relevant teams to ensure this is communicated as clearly as possible.
We're also concerned to hear that you received 35 calls between Friday and Wednesday. We appreciate that different departments may need to contact customers at different stages, but communication should feel coordinated and helpful rather than repetitive, and you shouldn't feel that you're having to explain what stage you're at each time someone contacts you.
Your comments regarding the pace of the process and communication between departments are valuable to us and will be fed back to the management team.
We would also like the opportunity to review your individual journey and contact history. Please contact our Customer Support team and ask to speak with a manager, referencing this review, so we can understand exactly what happened and address any outstanding concerns.
Kind regards,
Kandoo Car Credit
They have been amazing
They have been amazing and even supported me when I had a few issues with the car. Only bit I didn’t like is they tell you have been approved but last minute you still have to go to the underwriters. But they were amazing
2 de setembro de 2026
Resposta da Kandoo Car Credit
Thank you for taking the time to leave us your feedback!
We're delighted to hear that you had such a positive experience with Kandoo Car Credit and, importantly, that our team continued to support you when you experienced a few issues with the vehicle.
We also appreciate your feedback regarding how the finance approval process was communicated. We understand how being told you are approved and then having further underwriting checks later in the process could cause confusion. Clear communication around each stage is extremely important, and we'll make sure your comments are fed back to the relevant team.
Thank you again for your kind words and for choosing Kandoo Car Credit. We're really pleased that overall you found the team amazing, and we hope you enjoy your car! 🚗
Kind regards,
Kandoo Car Credit
Sono stato seguito dall'inizio alla…
Sono stato seguito dall'inizio alla fine con competenza e professionalita nello scegliere una macchina per le mie esigenze anche sè non ho conclusions l'acquisto
25 de novembro de 2025
Resposta da Kandoo Car Credit
Thank you for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to rate your experience with Kandoo Car Credit.
Thank you for choosing us, and we hope you enjoy your new car!
Kind regards,
Kandoo Car Credit
Having to find the right car was no…
Having to find the right car was no trouble at all , even if I did have a long list of requirements! Afzal found the perfect car and financial right for me. Everyone was extremely polite and helpful. I would definitely recommend kandoo .
4 de setembro de 2026
Resposta da Kandoo Car Credit
Thank you for your fantastic review and recommendation!
We're delighted to hear that Afzal was able to work through your list of requirements and help you find the perfect car, along with a finance option that suited your circumstances.
It's also wonderful to hear that everyone you dealt with was polite and helpful throughout the process. We'll make sure your brilliant feedback is passed on to Afzal and the wider team.
Thank you for recommending Kandoo Car Credit. We hope you absolutely love your new car and wish you many happy miles ahead! 🚗
Kind regards,
Kandoo Car Credit
Resposta da Kandoo Car Credit
Thank you for your great review!
We're delighted to hear that you found our team helpful, friendly and professional throughout your experience.
We really appreciate your kind feedback and thank you for choosing Kandoo Car Credit. We hope you enjoy your new car! 🚗
Kind regards,
Kandoo Car Credit
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