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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Hired a car last week as my car was in the garage and it was a great experience. App was very simple and easy to use. Great concept to be able to pick up a car without hassling the owner for keys.... Ver mais

Avaliado com 2 de um total de 5 estrelas

Hi Karshare, Although I think your business is a fantastic idea, I've been let down by your technology both times I've used your app. The first time, I stopped for petrol at a service station where t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Used Karshare 3x and they have delivered each time. Quick and easy process, Even been able to hire cars 2 hours later which are clean and given on full tank so I can say they are a quick service. Len... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great app and amazing customer service. With all honesty, I can say that I haven't seen such a pro active and helpful customer support before. I've had some minor issues with couple rentals but it's a... Ver mais

Detalhes da empresa

  1. Local de Compartilhamento de Carros
  2. Serviço de Leasing de Carros
  3. Locadora de Carros

Escrito pela empresa

Karshare is driving a more sustainable, shared future, where owners can rent out their cars to people nearby. Our smart technology and contactless process combined with a mission to empower local communities will help to define our tomorrow and enable a world to do more, with less.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Experience was great

Service was great! Quick and easy to book. Definitely recommend!
App was really easy and simple to use can’t fault it.

27 de dezembro de 2022
Avaliado com 1 de um total de 5 estrelas

A £250 deposit is taken and kept by…

A £250 deposit is taken and kept by this company for 7 days. I changed my payment method as a consequence but they still took the deposit from my current account without any warning or opportunity to discuss. I will not use again. EDIT: AFTER I changed the payment method to a credit card they STILL took the deposit from my current account without contacting me. I didn't 'misunderstand' or miss anything. Karshare on the other hand......

26 de dezembro de 2022
Avaliação não solicitada
logotipo da Karshare

Resposta de Karshare

Hi there, we're very sorry that you weren't clear that we take a holding deposit before each rental. This is communicated in the booking process and on the emails sent in the lead up to the rental, but we understand how it could be missed. Please know that your deposit will be back with you within 7 working days unless there is any damage that needs inspecting.

It's worth knowing that the deposit rates we offer are dynamic, so your deposit amount may reduce to £49 in future the more you rent with us/achieve a high driving score. Please do let us know if you have any further questions and we're happy to answer!

Avaliado com 5 de um total de 5 estrelas

Everything is always very smooth and…

Everything is always very smooth and easy. Amazing prices!! And the deposit gets lower with time if you drive good. Really worth! Just promote it more so more people list their cars and there is greater coverage around the UK

22 de novembro de 2022
Avaliado com 5 de um total de 5 estrelas

First time user and I am impressed

First time user and I am impressed! The App is great and work perfectly: very intuitive and guide me step by step during all the steps.
The car was impeccable, clean and tidy as new. I will use again the service and raccomand to my friends.

2 de dezembro de 2022
Avaliado com 1 de um total de 5 estrelas

Absolutely shocking service

UPDATE: I eventually received a response and my money back after a couple weeks and payment for missing petrol and phone wire. But I’m now being questioned as renter is saying they replaced the tyre even though it was flat when I arrived and the exact same tyre as I got when I bought the car new.. and they’re (renter) apparently saying there wasn’t a wheelnut (untrue) but they changed the tyre magically.. so received all compensation in the end but personally the stress and time it took to be dealt with wasn’t really worth the £100 I got (which included to make up for petrol and car needing to be cleaned etc)

Absolutely shocking service. I am a car owner and the first time my car was rented out it was returned with a flat tire, they lied about how many miles they did, they lied about what petrol was left in the car and stole my iPhone wire, I contacted Karshare as soon as possible And let them know about all of this. They told me I needed to pay for the tire to be replaced which cost me over £200 (and took 3 hours out of my working day to be sorted) and once I’ve sent the invoice they would process the payment for me. It’s been four days now and my emails are getting ignored. I’ve sent numerous emails. Tried to call spoke on live chat sent over the invoice more than once and still haven’t received any confirmation that the payment is being made, I’m now out of pocket because of this company and the way they have treated me has been disgusting. I have bills coming out of my account that I am now concerned won’t be able to be paid because this company will not give me my money back. They haven’t even dealt with all of the issues at hand and are continuing to just ignore me, would not recommend using this company to anybody, I massively regret ever signing up.

28 de novembro de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I rented a Range Rover from them couple…

I rented a Range Rover from them couple days ago and I’ll be back to rent it again everything went smoothly bar them giving me 75/100 overall driving rating when I think I should of got 100/100 the back seat of the car wasn’t clean but other than that everything was cool customer service helped me and was quick to answer. Accessing and return the
Vehicle was simple, I had no problem with either. I also received my deposit within two working days. I would recommend Karshare and I will be using them again.

25 de novembro de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Very convenient

Great service...easy apart from when your battery on phone dies as it uses the App...give the key as well just in case...if you did wud giv 5 star. Easier than other main stream rentals as you can return anytime on weekends.

20 de novembro de 2022

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