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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Sehr bemühtes Personal, freundlich, aber trotz Zusage bei der Buchung über Bookimed , keine deutsche Sprachbetreuung. Fachlich durchaus gut versiertes medizinisches Personal. Die zeitliche Abwicklung... Ver mais

Avaliado com 1 de um total de 5 estrelas

I was in POLEN for gastric sleeve and the doctors were very proffetional and Sep and Oct i lost 10kilos and upto now i havent lost any more kilos.I contacted the #Kim #manager but she was very arroga... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Karina and Widyane were both fantastic, and really cared about making things as smooth as possible. Thank you, ladies! The nurses were attentive, and I cannot fault them. The physio was very goo... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Termin zabiegu, był wyznaczony szybko. Miałam złamaną rękę, a Panie pielęgniarki otoczyły mnie troskliwą opieką i pomocą. Wcześniej Pan Doktor wyjaśnił mi na czym będzie polegał zabieg i co może ule... Ver mais

Detalhes da empresa

  1. Hospital especializado
  2. Clínica de cirurgia plástica
  3. Clínica especializada
  4. Serviço de emagrecimento

Escrito pela empresa

KCM Clinic is a private, highly specialized Hospital located in Jelenia Gora in Poland. KCM Clinic provides medical services in multi-disciplines for international patients in Poland. Our mission is to provide all our patients with the highest level of medical expertise with the use of modern technology to ensure patients achieve the results they aim for. The medical services we offer include Bariatric Weight Loss Surgery, Allurion Gastric Balloon, Plastic Surgery, Gynecology, Spinal Surgery, Orthopaedics and Dentistry. We are a specialized hospital in Europe that uses a 3D endoscope from our medical partner Olympus during weight loss surgery. KCM also partners with Johnson & Johnson and we are their Centre of Excellence in Poland. Our experience and quality of patient care is recognized by the insurance company BUPA.


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

323 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 45% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Outstanding, 5 stars

Outstanding from the very beginning and still ongoing. My wife will be going back for corrections/ plastics following bariatric surgery. We can not recomend this clinic enough, KCM diagnosed her hiatus hernia when doctors in the UK dismissed her pain and diagnosed her with 'anxious stomach' this in itself was a relief.

She is currently just over 10 weeks post op and has lost almost 60lb. The surgery has gave her so much energy and her life back. KCM gave her and me the confidence and reassurance to go ahead.
She was a lone traveller travelling from the UK, the clinic informed her of each step and what to expect as well as introducing her to other UK patients that was having similar surgeries the same weekend.
Very attentive and supportive of circumstances and she is looking forward to going back for a mommy make over!

25 de junho de 2022
logotipo da KCM Clinic

Resposta da KCM Clinic

Hi James! First of all thank you for taking the time to leave a positive review. We are very happy with the outcome of your wifes surgery and we know she will be a huge success. We are here to support her every step of the way. Hopefully see you again. All the best KCM Clinic

Avaliado com 5 de um total de 5 estrelas

Fantastic

So glad I chose KCM.

11 de junho de 2022
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Resposta da KCM Clinic

Thank you Niamh. You were a pleasure to look after. Take care KCM Clinic

Avaliado com 4 de um total de 5 estrelas

Amazing and friendly

I was in to get my Gastric Sleeve and the staff were all amazing and friendly. My only slight worry was that the nurses looking after me spoke very little to no english at all. So it made it difficult to try and communicate while i was recovering. However doctors and co ordinator were all fabulous and i am now on the road to better health. Thank you KCM x

3 de setembro de 2022
logotipo da KCM Clinic

Resposta da KCM Clinic

Amazing Nikki! We know that you will be a huge success in your journey. KCM is an iternational private hospital and our main langauge in the department is English however im sure you will agree some, better than others. Overall we are very happy for you too, Take care KCM Clinic

Avaliado com 5 de um total de 5 estrelas

Recommended

Good, well taking care of. The staff take good care of you and you know everything that went on. Recommended

18 de fevereiro de 2022
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Resposta da KCM Clinic

Thank you so much Margret! We are here if you need any support. KCM Clinic

Avaliado com 1 de um total de 5 estrelas

Had a “surgery” in august 2020

Had a “surgery” in august 2020, the staff and “private” rooms were actually full of extra patients, all companions were told they were unable to actually stay with us/ or even enter the main door of the hospital! COVID restrictions would have been justified apart from the fact 9 rooms were packed with 19 patients! We were asked to attend the hospital for initial consultation, (meant for a 1hr duration) however from that point I was unable to leave the hospital! No food or liquids were permitted from The day of arrival until a wet sponge to dampen my lips 72hours later! The 3 nurses on staff were all in floods of tears on multiple occasions, one nurse in particular took my hand with one hand, wiped her tears with the other and told me, now, let’s run, it’s your turn! I was having a revised surgery from band, to sleeve. I currently weigh 7kg more than my surgery date, since attempting to contact anyone from KCM I’ve not once received a reply, bar from Kim on Facebook stating, she cannot help me, also ignoring the fact that I can now consume more food now than with a broken band! She requested a food diary! The issue is not what I am eating/ since the surgery I can now consume the same amount of food as my partner (6ft4) like for like, explain to me how a gastric sleeve would enable a 5ft3 woman to eat more than with a slipped band?? Since the operation (I just resigned myself to the fact that I’m just not meant to be healthy) I’ve asked multiple times for a basic receipt stating that I paid a certain amount in cash, (BIG MISTAKE) Turns out after spending €6700 on an “apparent” surgery they can only admit to the parts paid by card! Soooo, after being starved for three days, sharing a room with multiple other patients and witnessing all staff breaking down in sheer desperation it’s impossible to have anyone examine or give a simple receipt for the cold hard earned cash used to pay for a surgery that simply Did not work, AGAIN. When brought to the attention of Kim she asked for a diary of my food( cos that way it’s my fault) anytime I stated that I can consume a full 10oz steak with sides I was told that it’s my fault. I do not believe that a gastric sleeve was performed on me! I believe a damaged portion of my stomach as a result of a gastric band was removed and thus I was left with a much larger (not 20%) as 80% should have been removed! They took a small damaged portion of my stomach and as with most things that weekend “they hoped for the best” €7000 down the drain! Still fat!, still paying back the loan, still a disaster, and still eating salad all day!!

13 de agosto de 2022
Avaliação não solicitada
logotipo da KCM Clinic

Resposta da KCM Clinic

Hello Kate, thank you for taking the time to review KCM. We are sad to hear you and still experiencing issues on your weight loss journey. When a patient reaches out for support we have a procedure and steps to follow. First will be that your co-ordinator will gather the issues and then relate them with the department. They will then come back to you with the first step. This step is super important for us as medicals to support our patients. We do not hold information on your eating habbits recently but eating salad all day will not make you loose weight. As per the diet plan you received protein is vital.
We , your dietician and doctor must know what you are eating and drink to help you. Although it might seem trivial to you, this is the normal procedure for bariatric support. You are still welcome to continue with the aftercare programme at any time. The dedicated email address is aftercare@kcmclinic.com We ask that you have your most recent food diary to hand. It is also important to mention that Gastric Bands leave patients stomachs in bad conditions often with bad scar tissue. It takes a specialist to preform band removal to gastric sleeve. Often patients think that there new gastric sleeve restriction should feel the same as the band.This is not true. The feeling and area of restriction is completely different often making some patients panic that surgery was not successful.

Next we recommend you have your bloods checked at your GP for your thyroid and iron.

Finally we then invite you to an appointment with your KCM doctor for an ultra sound and consutlation.

These steps are in place as part as of your package however without patients coperation its not possible.

During COVID 19, as you will be aware hospitals world wide has strict policies in place set out by there goverments. KCM Clinic did not allow anyone other than patients into the hospital. This is stated on your booking confirmation. We are legally permitted to have patients share rooms. All patients were tested for covid upon arrival including yourself. We are a hospital and it is normal for patients to share a ward. However we do when possible (mostly always) to have there own hospital room to relax during there time. We are very proud that KCM got through a global pandemic with no patients contraction covid and our hospital safely operating as normal with tighter restrictions.
Thank you, and we wish you well. KCM Clinic

Avaliado com 5 de um total de 5 estrelas

From the moment I relayed an interest…

From the moment I relayed an interest in getting my gastric sleeve done I have felt that I was so welcomed no question was too stupid lol the staff is second to none Kim was so helpful to me when I got the wobbles about it all you are all super x

8 de julho de 2022
logotipo da KCM Clinic

Resposta da KCM Clinic

Thank you so much Ellen! We appreciate you taking the time to review your trip to KCM. Kim & the KCM team

Avaliado com 5 de um total de 5 estrelas

I was sleeved in March 22

I was sleeved in March 22 , I chose kcm after discovering them on a Fb page , I have no complaints as I was treated well , only thing is the language barrier but it is Poland and not uk , I did have to keep asking the antibiotics I was given wasn’t penicillin but as I didn’t end up in a coma I obviously wasn’t , I’m going to be haveing skin removal and I will be chooseing kcm

8 de julho de 2022
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Resposta da KCM Clinic

Amazing Linda , we are so happy for you. Hopefully see you soon! KCM Clinic

Avaliado com 3 de um total de 5 estrelas

Operation has changed my life

Operation has changed my life. However, prewarned them when booking that I was dairy intolerant and couldn’t eat anything with dairy or it would make me sick. I reminded them about a month before leaving for Poland. I also reconfirmed with them I was dairy intolerant before I left. When I got there the only thing that was offered to me was yoghurt. Asking if there were any soya products, I was told no. So I basically went days without eating after the surgery because of no alternative even though I reminded them several times. Fair earning, if you have food intolerances then take your own alternatives!
Very efficient testing, had to wait around for the surgery a long time as didn’t get told when it was going to be.
It was a bit of a stressful experience but as said the surgery has completely changed my life.

2 de julho de 2022
logotipo da KCM Clinic

Resposta da KCM Clinic

Hello Chloe, Thank you for the feedback and we have now adapted your concerns to our dietry menu. KCM Clinic

Avaliado com 5 de um total de 5 estrelas

I can not thank KCM enough for all…

I can not thank KCM enough for all their hard work and professionalism. I was made to feel comfortable, I was well informed and I felt very confident.

1 de julho de 2022
logotipo da KCM Clinic

Resposta da KCM Clinic

Amelia, thank you again for choosing KCMClinic , It was a pleasure to look after you.

Avaliado com 5 de um total de 5 estrelas

No problems at all so far.

No problems at all so far.
Alot of waiting around with all the tests but it's what expected.. everyone lovely at the clinic and all went well
Transport was great as were the drivers
Excellent 👌

1 de julho de 2022
logotipo da KCM Clinic

Resposta da KCM Clinic

Thank you Debbie. We are hear for support whenever you need us. KCM Clinic

Avaliado com 5 de um total de 5 estrelas

Highly recommended

Highly recommended. From start to finish. They have allowed myself to be loved once more .

1 de julho de 2022
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Resposta da KCM Clinic

You look amazing June! We are so proud of you . KCM Clinic

Avaliado com 4 de um total de 5 estrelas

I had a gastric sleeve and l have not looked back

The operation was very successful l had a gastric sleeve done and I have absolutely no complaints or complications. The size of the showers in the rooms are tiny and none of the nurses spoke English and at times l felt they were very rude and abrupt. The car service to take us to and from the airport was excellent. Be prepared for the pre op examination's it can take a whole day but they are very thorough. The hotel was nice l wasn't there for a holiday I had the surgery that I so badly needed and I have not looked back. I am so grateful for the job that they did so l would definitely recommend it to anyone who is thinking of having any kind of surgery.

1 de julho de 2022
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Resposta da KCM Clinic

We are glad to hear that your gastric sleeve operation was very successful and that you didn't experience any complications. Your input regarding language barriers involving nursing personnel can assist us in enhancing our services. Thank you for that

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Excellent results would highly recommend, life changing.x

1 de julho de 2022
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Resposta da KCM Clinic

Thank you for your positive feedback. Thank you for choosing KCM Clinic

Avaliado com 5 de um total de 5 estrelas

Excellent experience at kcm

Excellent experience at kcm, staff were great and always kept me comfortable and reassured me as I was really nervous! Hospital was clean and everything ran smoothly! Kim was great throughout the booking process always there to answer any questions etc and still keeps in touch almost a year down the line, would defo recommend kcm for gastric sleeve surgery, almost a year has passed and would go back again for further surgeries without a doubt.

27 de junho de 2022
Avaliação não solicitada
logotipo da KCM Clinic

Resposta da KCM Clinic

Dear Ashley! If you decide to have more procedures or want assistance, the clinic will be available to help you. Thank you for sharing your expertise and trust in KCM Clinic.

Avaliado com 5 de um total de 5 estrelas

I had the best experience

I had the best experience last year and have now booked for more surgery in September this year.
Kim Adams is always at the the end of the phone and always there to answer any questions.
I had a great experience on my 1st trip and looking forward to the next. Thank you to Kim and KCM for literally changing my life

27 de junho de 2022
Avaliação não solicitada
logotipo da KCM Clinic

Resposta da KCM Clinic

Dear Janice! Thank you for sharing your experience and trusting KCM Clinic for your medical needs. If you have any more questions or need assistance, don't hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

Excellent supper form kim Adams who…

Excellent supper form kim Adams who helped me along the way. Had to cancel my surgery due to another surgery taking place due to health conditions for
Myself but get quoted and supported along the way.

3 de abril de 2022
Avaliação não solicitada
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Resposta da KCM Clinic

Thank you for sharing your experience. If you have any more questions or need assistance, don't hesitate to reach out.

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