KeyNest - Smart Key Exchange Avaliações 

Brise was very accommodating and professional. She answered my questions in a prompt manner and was direct to the point.

Echange rapide et fluide avec Miora, merci

Had a really great experience with Keynest. The service is super reliable and has allowed friends to pop in to our home and keep an eye on it while we're away. But more notably I forgot to cancel my subscription and reached out to support, expecting the usual back-and-forth, but Brise was brilliant.

They handled everything quickly and very kindly issued a courtesy refund without any hassle.

The whole interaction was friendly, professional, and genuinely helpful.

The company stuff support service is amazing and very effective. They solved all my problems in no time, and they are very friendly. I will use and recommend KeyNest forever. Thank you!

Lovely was a great help and explained everything very well.

Échanges efficaces avec Tsikia. Résolution rapide du problème rencontré.

Top, personne très gentille, à l’écoute et très disponible.
Merci infiniment

J'ai sollicité le service Support suite à une double facturation non volontaire. Tiana a pris en charge ma demande et a été très réactive. Bonne communication et remboursement obtenu immédiatement. J'ai également sollicité Tiana pour accéder à ma facture, celle-ci m'a été fournie là encore très rapidement.
Je suis donc satisfaite du service et du support en cas de souci.

Great experience, easy to use and when had any issue was quickly sorted

Excellente expérience avec Lisa. Elle a été très à l'écoute, compréhensive et bienveillante. Elle est très professionnelle et a su m'orienter au mieux dans mes démarches.

J'ai eu un souci avec l'un de mes clés et lorsque j'ai eu le support en ligne, ils sont restés en ligne avec moi jusqu’à la résolution de mon soucis !

Brise was wonderful. Got all my questions answered in a timely manner. Thank you!

Simone was very quick to respond and assist

My key was relocated without my consent to another location with completely different opening hours and way further from my property for a few weeks as the original chosen point ws going under construction work. It negatively impacted my airbnb business in Nice and no accountability whatsoever held from Keynest. They refuse to compensate/ partially refund.Their customer service is severly incompetent! I will be filing a formal complaint with DGCCRF.

Lisa a été très réactive et efficace rapidement.

Échange vie la chat en ligne avec Lisa qui a été réactive et rassurante ! Merci

Still being harassed by unreasonable customer service agents (see previous review). Despite explaining that they are not providing me a service, they are insisting I travel 8 hours at my own cost to attempt to resolve this (which I have done once already but the code failed - again). They are just obsessed with wanting to charge me and keep this sorry episode going and going when they could stop it immediately by accepting what I am telling them. They are aggressive and told deaf - YOU HAVE BEEN WARNED!

Lovely is indeed lovely! Very helpful with quick action! Thank you again for your assistance.