Great service and communication and I was kept up to date on delivery time. Whenever I had a query they always got back to me with the answer. I shopped around various companies and Kilncrafts offer... Ver mais
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Excellent customer service throughout the buying process. When I ordered the kiln I was given practical advice on which Kiln to choose and Olivia kept me updated on its progress and what to expect whi... Ver mais
Informative website. I've been having group pottery classes for four months and am hooked. I decided that it would be beneficial to have a wheel at home so that I could practice between lessons... Ver mais
I purchased daisy wheel from Kilncrafts and cannot recommend them enough. Love my new wheel and Kilncrafts made the purchase really great experience, very helpful with arranging delivery to suit my sc... Ver mais
Detalhes da empresa
Escrito pela empresa
Kiln Crafts is a UK-based online store, born from the vision of Shannon and Matt, offering a vast range of craft equipment along with a wealth of knowledge in a friendly community ambiance. The store extends beyond commerce, striving to nurture a crafting community where queries are welcomed and creativity is honored. They offer a wide spectrum of quality and reliable craft tools, making it a hub for both novice and seasoned crafters, with the founders always available for advice or a friendly chat about crafting1.
Informações de contato
Reino Unido
- kilncrafts.co.uk
4,9
Excelente
110 avaliações
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I recently purchased a kiln from kiln…
I recently purchased a kiln from Kilncrafts ( kilncare v46) I was contacted to ask if they could assist with the checkout process which was a lovely personal touch for something of that value.
The checkout process and website reassured me it was a 3-4 day delivery which was perfect to get though my firing back log only to find out that was an error and it was 3-4 weeks!
Although I was miss informed I was given regular updates from them and they were always very quick to respond to any communication which i valued a lot.
The price of the item was very competitive and with kiln selves it was an an easy decision.
The kiln it’s self is perfect it’s compact and packs a punch I’ve fired a few times now to 1200 and it’s never been a problem for a plug in kiln. It hold the heat really well which is great for heating up but if you’re impatient like me then the cool down feels like an age.
Over all I would recommend Kilncrafs for value for money and top notch communication.
2 de outubro de 2023
Avaliação não solicitada
I chose kilncrafts by searching online “buy kiln”
I chose kilncrafts by searching online for a kiln and liked the initial product they were offering. When I looked further into their website, it was clear and easy to follow. I then telephoned to follow up my enquiry and spoke to Matt who was very helpful. He answered all my questions and I decided Kilncrafts were the business for me to start my new hobbie successfully and purchase my very first kiln. They explained the time it would take to be made and we’re spot on. They explained the delivery process to me and the kiln was delivered successfully and exactly when expected. Now for the exciting bit- the kiln came with full instructions which were clear and easy to read segmented into understandable sections. I set everything up and followed the guidelines and then wanted to ask a question regarding the fibres in the kiln. I telephoned and straight away was given an answer and didn’t feel judged at all at being a newbie to all this kiln stuff! Over all I’m extremely impressed with the high level of service and the quality of the product. I feel it’s very good value for money and I will definitely use the company again in the future. Thanks for all your help with everything. 10/10 from me. Would highly recommend to anyone looking to purchase a kiln even if you’re new to it all. The company will help you decide what’s best for your need.
25 de outubro de 2023
Avaliação não solicitada
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