THE AFTER SALES SERVICE IS SECOND TO NONE, NOTHING IS TO MUCH TROUBLE, THEY ANSWER YOUR PHONE CALLS AND EMAILS QUICKLY. THE ELECTRIC BOILER ARRIVED THE DAY AFTER IT WAS SENT. THE BOILER WORKS RE... Ver mais
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Veja o que dizem as avaliações
Today I have had a great experience with THE EHC , in poticular with one of there staff called John I rang this morning regarding my electric boiler tripping out due to being air locked after... Ver mais
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Spoke to the nicest person technical guy and was the most helpful told me what he thought was wrong and how best to save money couldnt be more helpful.
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2nd time calling the tech support line, both times it’s been great to have expert knowledge on the end of the phone. Helped successfully diagnose the issue quickly with direct easy steps to follow.... Ver mais
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Detalhes da empresa
- Fornecedor de Caldeiras
- também em
- Empresa de Aquecedores
- Fornecedor de Equipamentos e Sistemas de Aquecimento
- Fornecedor de sistemas de água quente
- Loja de radiadores
- Serviço de aquecimento
Sobre The Electric Heating Company Ltd
Escrito pela empresa
The Electric Heating Company (EHC) are one of the UK's leading suppliers of electric heating and hot water products in the UK since 2005. Using our expert knowledge and experience, we have developed our product portfolio to accommodate almost any Central Heating and Hot Water requirement.
Our systems are designed to comply with the latest building regulations and Domestic Heating Compliance Guide as all our central heating products can be installed as fully controllable systems.
We are renowned for always putting the customer first and have won National customer service awards in recognition of our efforts. From initial enquiry to completed order we believe in focusing our attention on customer care. The personnel at The Electric Heating Company are approachable, very experienced and committed to ensuring you have the best available options when choosing your products. We take great pride in the level of customer service we provide.
Our product knowledge and product support are unrivalled in the heating and hot water industry. EHC is a one stop shop for the most comprehensive range of quality Electric Heating products such as the:
Comet & SlimJim Electric Boilers
DSR Combination Electric Radiators
Solaris, Edge, ecoSAVE and Visage Panel Heaters
Neptune Unvented Stainless Steel Cylinders and Water Heaters
Air Source Heat Pumps
Heating Controls and Accessories
Informações de contato
Third Road Blantyre Industrial Estate, G72 0UP, Glasgow, Reino Unido
- 01698 820533
- info@electric-heatingcompany.co.uk
- www.electric-heatingcompany.co.uk
4,9
Excelente
885 avaliações
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Respondeu a 100% das avaliações negativas
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Spoke to the nicest person technical…
Spoke to the nicest person technical guy and was the most helpful told me what he thought was wrong and how best to save money couldnt be more helpful.
29 de setembro de 2026
Avaliação não solicitada
Resposta da The Electric Heating Company Ltd
Thank you for your review, Natalie.
We're delighted to hear you found our technical team so helpful. Providing honest, practical advice and helping customers find the most cost-effective solution is exactly the approach we aim for, so it's wonderful to receive feedback like this.
Thank you for taking the time to share your experience.
Kind regards
The Electric Heating Company
THE AFTER SALES SERVICE IS SECOND TO…
THE AFTER SALES SERVICE IS SECOND TO NONE, NOTHING IS TO MUCH TROUBLE, THEY ANSWER YOUR PHONE CALLS AND EMAILS QUICKLY.
THE ELECTRIC BOILER ARRIVED THE DAY AFTER IT WAS SENT.
THE BOILER WORKS REALLY WELL, SOMEWHAT BETTER THAN MY GAS BOILER.
CONTROLS ARE EASY TO GET USED TO, THE BOILER DOES EVERYTHING WELL, CANNOT FAULT IT.
HEATING AND HOT WATER ARE VERY GOOD .
I CAN RECOMMEND THIS COMPANY TO ANYONE WHO IS THINKING OF GETTING AN ELECTRIC COMBI BOILER.
25 de setembro de 2026
Avaliação não solicitada
Resposta da The Electric Heating Company Ltd
Thank you for your review, Leslie.
We're thrilled to hear you've had such a positive experience with both the boiler and the support from our team. It's great to know the delivery, performance, controls and after-sales service have all met your expectations.
Your recommendation means a great deal to us, and we appreciate you taking the time to share your experience.
Kind regards
The Electric Heating Company
Excellent after care
Excellent after care, they are always so helpful. Any questions they will always find the answers and advise what is recommended. Can’t get a better electric boiler and aftercare service like this anywhere. 100% recommendations
22 de setembro de 2026
Avaliação não solicitada
Resposta da The Electric Heating Company Ltd
Thank you for your review, Bobby.
We're delighted to hear you've been so pleased with both the boiler and the support you've received from our team. We always aim to provide helpful advice and reliable aftercare, so it's fantastic to know that has made a difference.
Thank you for your recommendation and continued support.
Kind regards
The Electric Heating Company
Today I have had a great experience…
Today I have had a great experience with THE EHC , in poticular with one of there staff called John
I rang this morning regarding my electric boiler tripping out due to being air locked after being left unused all summer and John was strait on the case , diagnosing and then talking me through about if I’m confident what it requires to sort it out
Fantastic well mannered service
Thankyou mr John Webb
21 de setembro de 2026
Avaliação não solicitada
Resposta da The Electric Heating Company Ltd
Thank you for your review.
We're delighted to hear John was able to quickly identify the cause of the issue and talk you through the steps needed to get your boiler back up and running. It's great to know you found the support helpful, professional and easy to follow.
We'll be sure to pass your kind comments on to John. Thank you for taking the time to share your experience.
Kind regards
The Electric Heating Company
I'm so happy with my bathroom towel …
I'm so happy with my bathroom towel heater, which I recently received from Electric heating company .The heating from this unit is well satisfactory, is easy to operate.and the delivery service was excellent.
E. Portsmouth
17 de junho de 2026
Resposta da The Electric Heating Company Ltd
Thank you for your review.
We're delighted to hear you're so pleased with your towel heater and that it has met your expectations. It's great to know you found it easy to use and that the delivery service was excellent.
Thank you for choosing EHC and for taking the time to share your feedback.
Kind regards
The Electric Heating Company
Excellent technical help diagnosing the…
Excellent technical help diagnosing the fault and quick delivery of the correct part.
25 de agosto de 2026
Resposta da The Electric Heating Company Ltd
Thank you for your review, Ian.
We're glad our technical team could help diagnose the fault and ensure the correct replacement part was supplied quickly. Thank you for taking the time to share your experience.
Kind regards
The Electric Heating Company
Fantastic company to deal with
Fantastic company to deal with. John is very helpful and helps identify and resolve issues quickly.
28 de julho de 2026
Avaliação não solicitada
Resposta da The Electric Heating Company Ltd
Thank you for your review.
We're pleased to hear John was able to help identify the issue and get things resolved quickly. Providing prompt, knowledgeable support is something we take great pride in, so your feedback is greatly appreciated.
Kind regards
The Electric Heating Company
2nd time calling the tech support line
2nd time calling the tech support line, both times it’s been great to have expert knowledge on the end of the phone.
Helped successfully diagnose the issue quickly with direct easy steps to follow. Other manufacturers could learn from these guys.
27 de julho de 2026
Avaliação não solicitada
Resposta da The Electric Heating Company Ltd
Thank you for your review.
It's great to hear our technical team were able to help diagnose the issue quickly and provide clear, straightforward guidance. We're especially pleased that you've had the same positive experience on more than one occasion. Your comments are greatly appreciated.
Kind regards
The Electric Heating Company
great service and back up from the guys…
great service and back up from the guys at ehc…. john and rob in technical helped with any questions and problems we encountered during install… fitted a mercury combi boiler and was impressed with the ease of fitting and output of domestic water… great boiler if you don't need a lot of hot water…. ie no bath in property… would not hesitate to use this company in the future
24 de julho de 2026
Avaliação não solicitada
Resposta da The Electric Heating Company Ltd
Thank you for your review, Jim.
We're delighted to hear the installation went smoothly and that you were impressed with the Mercury combi boiler's performance. It's great to know John and Rob were on hand to support you throughout the process and answer any questions along the way.
Thank you for your recommendation. We look forward to supporting you again in the future.
Kind regards
The Electric Heating Company
Helped identify and confirm required…
Helped identify and confirm required product
2 de junho de 2026
Resposta da The Electric Heating Company Ltd
Thank you for your review.
We're pleased we could help identify and confirm the correct product for your requirements. Thanks for taking the time to share your feedback.
Kind regards
The Electric Heating Company
Resposta da The Electric Heating Company Ltd
Thank you for your review.
It's great to hear everything went smoothly and that we delivered exactly as promised. We appreciate you taking the time to share your feedback.
Kind regards
The Electric Heating Company
Excellent Service
Dealt with a warranty replacement for a bespoke radiator. Speedy response and great comms.
2 de julho de 2026
Resposta da The Electric Heating Company Ltd
Thank you for your review, William.
We're pleased to hear the warranty replacement was handled quickly and that you were kept informed throughout the process. Thank you for your feedback and for choosing EHC.
Kind regards
The Electric Heating Company
Resposta da The Electric Heating Company Ltd
Thank you for your review, Laeeq.
We're pleased to hear you found our team responsive and helpful. We appreciate you taking the time to share your feedback.
Kind regards
The Electric Heating Company
Gave me exactly what I ordered
I got a cylinder made to order when I struggled to find it anywhere else. Top marks
15 de junho de 2026
Resposta da The Electric Heating Company Ltd
Thank you for your review, Ian.
We're delighted we could provide the cylinder you needed when other options were proving difficult to find. It's great to hear everything worked out as expected. Thanks for the top marks! (And your continued support!!)
Kind regards
The Electric Heating Company
You had the part that I needed
You had the part that I needed albeit that the previous two parts failed after a single use
26 de junho de 2026
Resposta da The Electric Heating Company Ltd
Thank you for your review Peter.
We're pleased we were able to supply the part you needed. We also appreciate your feedback regarding the previous parts, and we're glad we could assist in getting a replacement when required.
Your feedback will be given to the head of technical.
Kind regards
The Electric Heating Company
Honest, genuine and experienced electricians.
For once these people are honest, genuine and know what their talking about. Trust me, you can relax if your'e about to use them. I had 10/10 experience with a faulty boiler.
16 de junho de 2026
Avaliação não solicitada
Resposta da The Electric Heating Company Ltd
Thank you for your review, Tamsin.
We’re pleased to hear you felt confident and well supported while the issue was being resolved. Providing clear, honest advice is something we take seriously, so your feedback is greatly appreciated.
Kind regards
The Electric Heating Company
Excellent products and customer service
I’ve had a EHC boiler for a couple months and has been working very well. Power had been shut off at my property for a while so needed to set up my boiler again and phoned EHC. Rob from the technical team was very helpful and walked me through the process.
Customer service, their products are excellent. Would recommend for anyone looking to get an electric boiler. Their price range is also very good unlike their competitors (Fis****)
5 de junho de 2026
Avaliação não solicitada
Resposta da The Electric Heating Company Ltd
Thank you for your review, Nick.
We’re pleased to hear your boiler has been performing well and that Rob was able to quickly help you get everything set up again after the power interruption. It’s great to know you’ve been happy with both the product and the support from our technical team. Thank you for the recommendation.
Kind regards
The Electric Heating Company
Exceptional service
Called yesterday for help. The technical support is absolutely brilliant. So helpful as always and nothing is too much trouble. Excellent support!
5 de junho de 2026
Avaliação não solicitada
Resposta da The Electric Heating Company Ltd
Thank you for your review, Graham.
We’re really pleased to hear our technical support team were able to help quickly and make the process straightforward. Your kind comments are much appreciated.
Kind regards
The Electric Heating Company
Recently moved into a new house
Recently moved into a new house, and recently realised that we had no hot water, contacted ehc as they had supplied the boiler. The guys in the tech support were fab taking time to explain settings and helping to reconfigure the settings to try and help, however after doing so the water was still cold, so they gave me a contact to call who was knowledgeable in the system we have. Plumber visited and accurately diagnosed the issue, and ehc supplied the part without delay. We now have hot water, great result
27 de maio de 2026
Avaliação não solicitada
Resposta da The Electric Heating Company Ltd
Thank you for your review, Robert.
We’re glad our technical team were able to take the time to explain the settings and help rule things out, and that we could then point you in the right direction to get the issue accurately diagnosed. It’s great to hear the part was supplied quickly and that you now have hot water again. Thanks for sharing your experience.
Kind regards
The Electric Heating Company
Following a new kitchen install and new…
Following a new kitchen install and new radiators, our boiler kept shutting down. Mark was very thorough and helped us assess the issue and identify the problem was with the plumbing and helped us figure out a work around until the problem could be fixed. EHC are very responsive and helpful to get us back to hot showers. Our boiler has been great and it is reassuring knowing about the fail safes internally to preserve the system. Highly recommend EHC.
3 de junho de 2026
Avaliação não solicitada
Resposta da The Electric Heating Company Ltd
Thank you for your review, Julie.
We’re pleased to hear Mark was able to thoroughly assess the issue and help identify a workable solution while the plumbing was being addressed. It’s good to know our responsiveness and the boiler’s built‑in safeguards gave you reassurance and got things back to normal quickly. Thank you for the recommendation.
Kind regards
The Electric Heating Company
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