Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This company also goes by the name of Kynex and Clear Business - they all sign up customers on mobile / broadband services - preying on small businesses who do not have the same cooling off period as... Ver mais

Avaliado com 1 de um total de 5 estrelas

THREE MONTHS IN AND IM STILL WAITING FOR MY MOBILE PHONE TO BE DELIVERED AND NO SIGN OF MY REFUND FOR WAITING FOR MY MOBILE !!!!This is by far the worst company I have had to deal with in my entire... Ver mais

Avaliado com 5 de um total de 5 estrelas

For many years of dealing with Kinex, we've had good service and always polite and friendly help, if needed, from a real person on the telephone. This is such a pleasant change from listening to robo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Received a call from Mike re services supplied to our company and was there anything they could do to assist us further. He was bright, cheery and very pleasant to chat to having read previous notes o... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Energia
  2. Seguradora para Empresas
  3. Empresa de telecomunicação
  4. Companhia de saneamento

Informação fornecida por fontes externas variadas

kinex specialises in looking after small businesses across the UK. We provide essential services they can rely on and we do it in an honest, simple and effective way. We provide outstanding value for money on business line rental and calls, broadband, mobile, energy and water services. And it’s all supported by our dedicated UK-based customer service specialists. That’s why switching to kinex is the essential choice for any small business.


Informações de contato

2,8

Bom

O TrustScore é 3 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,8

Todas as avaliações

(4.662)

10 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Rudi was friendly but not pushy

Rudi was friendly but not pushy. Enjoyed our chat even though the service offered didn’t suit for me at the minute.

21 de setembro de 2023
Avaliação não solicitada
logotipo da kinex

Resposta da kinex

Hi Frances,

Its great to see that Rudi was friendly and hopefully you think of Kinex in future.

Chloe - Digital Team

Avaliado com 5 de um total de 5 estrelas

Business telephone

Really helpful friendly and quick service.
Lee was great.

20 de setembro de 2023
Avaliação não solicitada
logotipo da kinex

Resposta da kinex

Hi Emma,

Thanks for the 5* review.

Its great to see that you have had a positive experience with Kinex.

Chloe - Digital Team

Avaliado com 5 de um total de 5 estrelas

The company sorted my poor mobile…

The company sorted my poor mobile service from EE, now on o2 with new iphone 12 now all good.

Thanks

20 de agosto de 2023
Avaliação não solicitada
logotipo da kinex

Resposta da kinex

Hi Tony,

Its good to see that Kinex has managed to sort the issue of the poor mobile service.

Chloe - Digital Team

Avaliado com 5 de um total de 5 estrelas

Chloe Taylor…outstanding

Chloe Taylor….what an experience I had dealing with this lady…..helpful, kind from start to finish….we had a problem with our internet and phone line and she sorted the problem within a hr of me emailing her….outstanding 👏🏻👏🏻….would honestly say best decision staying with this company

20 de setembro de 2023
Avaliação não solicitada
logotipo da kinex

Resposta da kinex

Hi Joanna,

I am so pleased to hear that Chloe was helpful and kind when helping you with the internet and phone line issue.

Chloe - Digital Team

Avaliado com 5 de um total de 5 estrelas

Chloe great support

Chloe was very informative and supportive

20 de setembro de 2023
Avaliação não solicitada
logotipo da kinex

Resposta da kinex

Hi Richard,

I am so pleased that you found Chloe to be very informative and supportive.

Chloe - Digital Team

Avaliado com 5 de um total de 5 estrelas

KINEX - CARL

Carl explained things very quickly on the phone as to not hold me up. He was very polite and well mannered on the phone,

20 de setembro de 2023
Avaliação não solicitada
logotipo da kinex

Resposta da kinex

Hi Diane,

Thanks for the 5* review.

Its great to see that Carl explained everything quickly and was very polite and well mannnered when speaking with you.

Chloe - Digital Team

Avaliado com 5 de um total de 5 estrelas

Olivia Kelly provided me with the best…

Olivia Kelly provided me with the best customer service I have ever received from any business ever. Her understanding of my business needs prove what an asset she is to Clear Business. Everything was covered clearly in a friendly manner. She saved me money on my water and took time to explain all the intricate details of the water supply to get me the best discount available. 5 stars for sure and I hope to have the pleasure of doing business with Miss Kelly again!

19 de setembro de 2023
Avaliação não solicitada
logotipo da kinex

Resposta da kinex

Hi Fida,

Thanks for your 5* review.

Its great to see that Olivia provided excellent customer service and helped save your business money on the water supply.

Chloe - Digital Team

Avaliado com 1 de um total de 5 estrelas

You ask to be removed from their system…

You ask to be removed from their system and they just hang up. GDPR they dont get it.

19 de setembro de 2023
Avaliação não solicitada
logotipo da kinex

Resposta da kinex

Hi Stuart,

Thank you for taking the time to leave a review for us. We are always looking for ways to improve our services so I'm grateful for your feedback.

I am sorry to hear of the issues experienced with Kinex. Please let us look into this for you. We do understand the importance of GDPR.

I have tried to locate your account with your name but was unable to do so. I have requested more information from you. If you could reply with the account information, I will be happy to investigate this matter further for you.

Chloe - Digital Team

Avaliado com 5 de um total de 5 estrelas

Change over telephone service

Stephen Hesleden assisted me to change over my home telephone & my mobile to Kinex. This was done in less than 45mins on the phone. All forms sign & transferrs will take about 3 weeks for the home phone.
& 10 days for my mobile..
I'm making a saving on both. Excellent service from Stephen & from Kinex... 100% reliable...& trust worthy.

18 de setembro de 2023
Avaliação não solicitada
logotipo da kinex

Resposta da kinex

Hi Peter,

Its amazing to see that Stephen has helped make saving on your telecoms and mobile services and provided excellent service along the way.

Chloe - Digital Team

Avaliado com 5 de um total de 5 estrelas

Good customer service

Thats easy with nice lady vasilliki

18 de setembro de 2023
Avaliação não solicitada
logotipo da kinex

Resposta da kinex

Hi Rea,

Thanks for your 5* review.

Its great to see that you have had a positive experience with Kinex.

Chloe - Digital Team

Avaliado com 1 de um total de 5 estrelas

Avoid at all costs worst i ever come a…

Avoid at all costs worst i ever come a cross
worst experience I've ever had with a company they will lie and deceive you to get you into a contract and then make your life hell. I’ve only been with them for for 2 months and already tried charging me over £800 for water bill i run a small garage and all i have is 1 toilet and 1 sink we only use the water to wash our hands and flush the toilet thats it and they trying charge me £800 for 2 months even after giving them water reading they obviously dont know what they doing costumer service terrible they keep saying they will call me back but never do lie after lie. i'm currently trying to switch to another supplier and from reading online reviews i know they will make me go to hell and back before i can switch. I spoke to one my business advisor who’s currently helping me with this situation and I rather pay him the money to get me out of this contract then pay this scam company.

16 de setembro de 2023
Avaliação não solicitada
logotipo da kinex

Resposta da kinex

Hi,

Thank you for taking the time to leave a review for us. We are always looking for ways to improve our services so I'm grateful for your feedback.

I am sorry to hear of the billing issues experienced with Kinex. Please let us look into this for you.

I have passed your review onto the team dealing with your account and someone should be in touch soon to discuss further.

Chloe - Digital Team

Avaliado com 5 de um total de 5 estrelas

Rude

Rude
Very helpful

15 de setembro de 2023
Avaliação não solicitada
logotipo da kinex

Resposta da kinex

Hi Graeme,

Its good to see that you found Kinex to be very helpful.

Chloe - Digital Team

Avaliado com 5 de um total de 5 estrelas

Rudi

Rudi
Really friendly individual
Very informative and useful conversation was had about the upcoming changes in fibre connections and I was interested to learn about utility discounts if items such as insurance was taken out via Kinex.

14 de setembro de 2023
Avaliação não solicitada
logotipo da kinex

Resposta da kinex

Hi Maggie,

Thanks for your 5* review.

I am thrilled to see that you found Rudi to be really friendly and informative.

Chloe - Digital Team

Avaliado com 5 de um total de 5 estrelas

Anthony rang out the blue saying Kinex…

Anthony rang out the blue saying Kinex wanted to upgrade the broadband service I already had with them, and reduce what they charge me! He was very patient as we went through the process and I'm now looking forward to a better service at a cheaper cost!

14 de setembro de 2023
Avaliação não solicitada
logotipo da kinex

Resposta da kinex

Hi Philip,

I am so pleased to hear that Anthony was able to upgrade the services already provided and also save your business money in the process.

Chloe - Digital Team

Avaliado com 5 de um total de 5 estrelas

Got through quick

Got through quick, which is always a bonus. I spoke to Louis Douglas who was professional, polite, explained water usage etc, gave me great deals. Best costumer service I’ve had in a while! Thank you again.

14 de setembro de 2023
Avaliação não solicitada
logotipo da kinex

Resposta da kinex

Hi Kim,

Thanks for your 5* review.

Its great to see that Louis was professional, polite and provided you with a great deal.

Chloe - Digital Team

Avaliado com 5 de um total de 5 estrelas

Spoke with Chloe today

Spoke with Chloe today, great help with setting up my account for water rates, phone and broadband. fantastic service.

14 de setembro de 2023
Avaliação não solicitada
logotipo da kinex

Resposta da kinex

Hi Carly,

Its great to see that you received fantastic service from Chloe when setting up your account.

Chloe - Digital Team

Avaliado com 5 de um total de 5 estrelas

Rudi

Rudi, was very helpful and answered my questions.

13 de setembro de 2023
Avaliação não solicitada
logotipo da kinex

Resposta da kinex

Hi Tina,

Its great to see that you found Rudi to be very helpful and they managed to answer all of your questions.

Chloe - Digital Team

Esta empresa é sua?

Reivindique seu perfil para acessar as ferramentas gratuitas da Trustpilot para empresas e se conectar com seus clientes.

Criar uma conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais