The company secretarial team were very helpful and efficient in completing my CRO Annual Return. Even though I left it to the last minute, Amy and Rachel were on-hand by email and phone to get everyth... Ver mais
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Veja o que dizem as avaliações
The team at Kinore are have been great – genuinely lovely to deal with, consistently responsive, and clearly very knowledgeable. From the outset they took the time to explain things in a clear, prac... Ver mais
A empresa respondeu
Kinore team had helped our company in many departments. It's always great to deal with them, from secretaries to sales and accountants. They are all so very helpful with all queries. They always... Ver mais
A empresa respondeu
We are very satisfied with the support provided by our accounting firm. Since the creation of our subsidiary, they have been there at every key stage: setting up the structure, handling our acco... Ver mais
A empresa respondeu
Detalhes da empresa
- Contador
- Escritório de Contabilidade
- Serviço de Contabilidade
- Contador Autônomo
- Serviço de folhas de pagamento
- Serviço de declaração de impostos
Escrito pela empresa
Kinore, previously known as Accountant Online, is an award-winning online chartered accountancy and company secretarial firm, providing accounting, bookkeeping, payroll, company secretarial, and tax preparation services to startups and SMEs in Ireland and the UK. With a team based in Donegal, Dublin, Northern Ireland, and remote locations across Ireland and overseas, they offer professional services using cloud technology, making it easy and secure for clients to access their expertise. They are proud to have won numerous awards, including Best Overall Accountancy "Practice of the Year" in 2020, "Online Practice of the Year" 2022 and 2024, and recipient of the "Client Service Award" 2024 at the Irish Accountancy Awards. Kinore is also named Xero's "Partner of the Year" in 2021, 2022, 2023, 2024. Kinore's success is a testament to their commitment to delivering high-quality services that meet the needs of their clients, no matter where they are located. Whether you are starting a new business or looking to streamline your existing operations, Kinore is here to help. Visit their website to find out if they are a fit for your business.
Informações de contato
Irlanda
- kinore.com
4,6
Excelente
88 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Starting as a small business and…
Starting as a small business and growing each year, we are pleased to be working with Kinore. The support from their staff has been exceptional. Friendly and efficient staff, alway prepared to go over and beyond to help and ensure we meet deadlines. Communication is key with Kinore. If we have any issues, or concerns, they will take their time to explain and guide us. Making sure all accounts/wages etc are done correctly and processed on time. We are offered extra support within webinars, keeping us up to date with company policies, marketing, performance and profitability. We highly recommend Kinore.
12 de setembro de 2024
Avaliação não solicitada
Resposta da Kinore
Hi Ciara,
Thank you for your excellent review! It has been a pleasure supporting your business as it grows, and we're thrilled to hear that our team has provided such a valuable service to you. We take pride in delivering friendly, efficient support with clear and consistent communication, so it’s wonderful to know this has been your experience.
We’re also glad that our webinars and additional resources have been helpful in keeping you informed. Your recommendation is truly appreciated, and we look forward to continuing our successful partnership as your business continues to thrive!
Kind regards,
Eimear Shiels
Client Success Manager
Highly recommended!
I have been a Kinore customer for a number of years now. I am always impressed with the high level of service I receive whenever it's needed. The whole team is knowledgeable, friendly, and very good at their jobs. Highly recommended!
11 de setembro de 2024
Avaliação não solicitada
Resposta da Kinore
Hi Brian,
Thank you so much for your kind words and continued trust in Kinore! We're thrilled to hear that our team's service and expertise have left such a positive impression on you. Your recommendation means the world to us, and we're grateful to have you as a loyal client. If there's anything you ever need, don't hesitate to reach out to me – we're always here to help!
Kind regards,
Eimear Shiels
Client Success Manager
Kinore is trying to manipulate a better score on Trustpilot
Kinore trying to mark as my previous reviews as 'containing illegal or harmful material' after not refunding me for work they didn't do, being ridiculously delayed in delivering everything we agreed.
No Kinore, you won't get your scores up high neither with a new name (after rebranding from accountantsonline), not by stopping people from sharing their honest reviews.
29 de julho de 2024
Avaliação não solicitada
Resposta da Kinore
Hi Mike,
Thank you for taking the time to share your feedback. However, we must respectfully disagree with your statements, as they do not accurately reflect the situation.
We want to clarify that we are not attempting to manipulate our scores on Trustpilot. Our goal is to ensure all our clients receive the best service possible, and we take every review seriously.
We have made multiple attempts to reach you by phone and email to discuss your concerns and resolve any outstanding issues, but unfortunately, you have not responded. It is important to note that all contracted work has been completed for you.
We value transparency and honesty in all our client interactions, and we encourage open communication to resolve any misunderstandings. We remain available to discuss this matter further should you choose to engage with us.
Please contact me at eimear@kinore.com or 015252703 at your earliest convenience so we can resolve this matter to your satisfaction.
Kind regards,
Eimear Shiels
Client Success Manager
Great service
Great service, past 4 years been a breeze. Would highly recommend.
23 de julho de 2024
Avaliação não solicitada
Resposta da Kinore
Hi Artur,
Thank you so much for your wonderful review! We are delighted to hear that the past four years have been a breeze for you. You have been an absolute pleasure to work alongside and your recommendation means a lot to us. We look forward to continuing to provide you with excellent service.
Best regards,
Eimear
Super efficient and responsive
Super efficient and responsive. They have sorted out setting up my Irish limited company, accounting software and all of my tax and company secretary returns. And it's all online. Ace.
3 de novembro de 2023
Resposta da Kinore
Hi Lesley,
Thank you so much for your fantastic feedback! We're thrilled you find our services super efficient and responsive. At Accountant Online, we prioritise providing seamless solutions for our clients, whether setting up your Irish limited company, managing accounting software, or handling tax and company secretary returns.
It's great that our online platform has made the process even more convenient.
If you need further assistance or have any questions, don't hesitate to let us know. We're here to help!
Kind Regards,
Claire
It's quite expensive for the little…
It's quite expensive for the little they do.
And to get a reply can take ages.
23 de outubro de 2023
Resposta da Kinore
Hi Liam,
Thank you for taking the time to share your feedback with us on Trustpilot. We truly appreciate your input and are grateful for the opportunity to address any concerns you may have.
Rest assured, I have already contacted you to discuss your feedback further. Your satisfaction is our top priority, and I'm committed to resolving any issues you've encountered.
If you have any additional questions or concerns, please don't hesitate to reach out. I'm here to help and am dedicated to providing you with the best possible experience.
Kind Regards,
Cathy
10/10
Gavin, Jamie and the team at accountant online are extremely on the ball and very responsive to emails, queries and advice. Been with them 2 years and have had no issues. Evan, Swim 21 Training.
17 de outubro de 2023
Resposta da Kinore
Hi Evan,
Thank you so much for your kind words, Evan!
We're thrilled to hear that you've had such a positive experience with Gavin, Jamie, and the team at Accountant Online.
Providing timely and attentive service is always our top priority, and we're delighted that we've met your expectations for the past two years.
If you have any questions or need assistance, don't hesitate to reach out. We're here to support you every step of the way.
Thank you for choosing us as your accounting partner!
Kind Regards,
Armand
XXI Century Accounting.
We are very happy with the service. Finally, there's an accounting firm who responds promptly and eliminates the paper load. Truly sustainable accounting.
6 de outubro de 2023
Resposta da Kinore
We are delighted to hear that your experience with our services has been a positive one.
Your satisfaction is our priority, and we're always here to help.
Thank you for taking the time to share your experience with us. We look forward to supporting further.
Our first year with AO was great
Our first year with AO was great. Everything on time and quick responses. Really happy to go ahead with Accountantonline. Hope this journey continues!
2 de outubro de 2023
Resposta da Kinore
Hi Nisha,
It's lovely to hear you have had such a great experience with the support provided! Thank you for taking the time to share this feedback.
We pride ourselves on providing the high level of service our clients deserve, and trust you will continue to experience this into the future.
Very helpful staff and quick responses
Very helpful staff and quick responses to quires make my experience with Accountantonline great.
20 de setembro de 2023
Resposta da Kinore
Thank you so much for your five-star review and for taking the time to share your experience.
We are delighted to know that you had a wonderful experience with our services. Your feedback is valuable, and it motivates us to continue delivering top-notch service to all our clients.
If there's anything else you need, please don't hesitate to let us know. Your satisfaction is our priority, and we're always here to help.
Disappointing
Disappointing! I’ve had 3 changes of accountant in less than a year. As a new business owner, I’ve felt unsupported! It’s a tough transition moving from sole trader to LTD and having confidence in your accountant is a gamechanger having experienced this initially as a sole trader. I won’t be continuing with accountants online once I can find a replacement
26 de setembro de 2023
Resposta da Kinore
Good day Lynn,
We genuinely value your feedback and want you to know that your concerns are important to us.
I've reached out to you directly and would love the opportunity to speak with you further about your experience.
We are committed to addressing any issues you may have encountered. Your satisfaction is our top priority.
Our aim is to resolve any issues and make sure your future interactions with us are positive.
Thank you for giving us the chance to connect and improve. We look forward to hearing from you.
succesful business people out there, walk away from AO !
I have been with this accountant for more than 3 years. The first year, low cost, fast response, fantastic work (They love mini businesses). Second year they started pushing for much higher fees for the same workload. 3rd year, this is beyond words, we pay 18000 euros in service charge for a job they do in few days. At the end, they get it all wrong, late and they blame us for the delay despite the fact that they have access to all our systems all year round. Now we end up paying for tones of extra charges which was never planned for. I would be you, don't even consider them as a potential accountant
Let me tell you WHY YOU SHOULD NOT GO AHEAD WITH ACCOUNTANTONLINE !
They wants to align their fees to your revenue. Basically your success, it's their success. Like a leech attached to you to suck your revenue. No other words for it. If I could I would walk away from this bunch of mafia immediatly.
11 de dezembro de 2023
Avaliação não solicitada
Exceptional Accounting Support
I am incredibly pleased with the outstanding services provided by Accountant Online and their team. They have expertly managed my bookkeeping, VAT services, and payroll needs, ensuring everything is in perfect order and compliant.
What sets them apart is their proactive approach. They are always on top of their to-dos, saving me time and stress. Their dedication to providing excellent customer service is unmatched. They respond quickly to my queries and provide clear, concise explanations.
I highly recommend Accountant Online for their expertise, reliability, and exceptional support. Thank you for your outstanding service!
26 de outubro de 2023
Avaliação não solicitada
Resposta da Kinore
Hi Sarah,
Thank you so much for your glowing review! We greatly appreciate your kind words and are thrilled to hear that you are pleased with our services. At Accountant Online, we strive to exceed expectations by delivering expert bookkeeping, VAT services, and payroll solutions while ensuring compliance and accuracy.
We're delighted that our proactive approach has been beneficial for you, saving you time and alleviating stress. Providing excellent service is at the core of what we do, and we're glad to hear that our responsiveness and clear explanations have been noticed and valued.
Your recommendation means a lot to us, and we're grateful for the opportunity to support you and your business. If you ever need any further assistance, please don't hesitate to reach out.
Thank you for choosing Accountant Online!
Kind Regards,
Armand
Amazing Support
I wouldn't be able to run my business without the help and efficiency of the team in Accountant Online. As soon as I have a question or need help, they revert back to me. They are on top of all our returns and make sure I'm up to date with all my accounting. I'm with Accountant Online since 2019 and I will continue to use them for the foreseeable.
23 de outubro de 2023
Avaliação não solicitada
Resposta da Kinore
Hi Laura,
Thank you so much for your kind words and for entrusting us with your accounting needs since 2019!
We're thrilled that our team's efficiency and responsiveness have supported your business operations.
Ensuring our clients stay updated with their accounting matters is always our top priority, and we're committed to maintaining this level of service for you in the future.
We appreciate your loyalty and look forward to continuing to be your trusted accounting partner for many more years!
Kind Regards,
Armand
Clear communication
Clear communication. And persistence when I was slow at responding.
30 de junho de 2023
Resposta da Kinore
Thank you so much for the 5-star review! We truly appreciate your support and are thrilled to know you had a great experience. If you have any questions or need assistance in the future, feel free to reach out. Thanks again!
They’re great :)
Jamie just went above and beyond to ensure that we had everything we needed for a financial application. It’s a great feeling to know that they’ve got your back when you need them. (We’ve been with them for over four years and couldn’t be happier.)
23 de agosto de 2023
Avaliação não solicitada
Resposta da Kinore
Thank you so much for taking the time to leave us a fantastic five-star review! We are absolutely thrilled to hear about your positive experience with us.
Your kind words truly made our day and served as a wonderful motivation for our entire team. We are passionate about providing the best possible service, and it means the world to us that we were able to meet your expectations.
We genuinely appreciate your support and trust in our brand. Your satisfaction is our ultimate goal, and we are delighted that we could contribute to making your experience with us enjoyable.
Pleasure to work with
I wholeheartedly recommend AccountantOnline for their outstanding accounting services. Their team's professionalism, expertise, and responsiveness have been a game-changer for our business. They handle our financial matters meticulously, allowing us to focus solely on our business growth.
Their in-depth knowledge and commitment to their clients are truly impressive. They've consistently delivered clear, prompt responses to our queries, demystifying complex accounting matters with ease. The peace of mind knowing our accounting is well-managed is priceless.
2 de agosto de 2023
Avaliação não solicitada
Resposta da Kinore
Thank you so much for your fantastic five-star review! We truly appreciate the time you took to share your experience with us.
We are delighted to know that you had a wonderful experience with our services. Your kind words mean a lot to our team, and it motivates us to continue delivering top-notch service to all our valued clients, just like you.
If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Your satisfaction is our priority, and we're always here to help.
Excellent company
I am with Accountant Online for the past 2 years, and I am very happy with their services. But what makes the experience unique is the care and attention they provide me. During the past two years, I had different situations where the team have supported me and always found the best solutions. From Ciara in the accountant team to Justin in the VAT team and Claire and Dione in the client services team, they all have gone the extra mile with my company and have always accommodated and serviced me the best way possible.
20 de julho de 2023
Avaliação não solicitada
Resposta da Kinore
Thank you so much for taking the time to leave us a glowing five-star review! We are thrilled to hear that you had such a positive experience with us.
Your kind words and feedback mean the world to us. We work hard to ensure that every customer has a wonderful experience, and it's incredibly rewarding to know that we succeeded in providing you with excellent service.
If there's anything else we can do to enhance your experience or if you have any questions in the future, please don't hesitate to reach out. We're here to help!
Great service
Great service, easy and straightforward. The website is another resource with all the information you need and for additional advice you know you have professional's to hand.
5 de julho de 2023
Resposta da Kinore
Thank you so much for your fantastic five-star review! We truly appreciate the time you took to share your experience with us.
We are delighted to know that you had a wonderful experience with our services. Your kind words mean a lot to our team, and it motivates us to continue delivering top-notch service to all our valued clients, just like you.
If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Your satisfaction is our priority, and we're always here to help.
Quick answer
Every time we write asking for something there is a quick answer. You are available and ready to support in our job
20 de junho de 2023
Resposta da Kinore
Thank you so much for taking the time to leave us a fantastic five-star review! We are absolutely thrilled to hear about your positive experience with us.
Your kind words truly made our day and served as a wonderful motivation for our entire team. We are passionate about providing the best possible service, and it means the world to us that we were able to meet your expectations.
We genuinely appreciate your support and trust in our brand.
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