Kitchen Magic Avaliações 

1.457
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We’re delighted with our refurbished kitchen (new cupboard doors, new fronts on the draws and a brand new cupboard. From beginning to end the process was made very easy and no hard sale. Best of all w... Ver mais

Avaliado com 5 de um total de 5 estrelas

From start to finish they understood what I needed and even more as they came up with ideas I hadn't thought of. The fitters, Charlie and Ali, were absolutely wonderful and a pleasure to host them. Th... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic experience with Kitchen Magic. The designer measured up, made great recommendations & left us with an AI impression of how the kitchen would look. The next day someone came to double che... Ver mais

Avaliado com 2 de um total de 5 estrelas

I have just found out I cannot open the drawer on my washing machine because a hinge is blocking the way. I need access to the drawer to be able to fill drawer with fabric conditioner. I will be rep... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Remodelador de cozinhas
  2. também em
  3. Loja de artigos para reforma residencial

Escrito pela empresa

Is your kitchen feeling a little lackluster? A stunning makeover from Kitchen Magic will breathe new life into your kitchen! By replacing doors, drawer fronts, and worktops, we can completely transform your kitchen—at a fraction of the cost of a full re-fit. From design to bespoke manufacture and expert installation, Kitchen Magic handles it all, making the process effortless for you. Now that’s magic!


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
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4,4

Todas as avaliações

(1.457)

339 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Was good from start to finish from…

Was good from start to finish from initial consultation to the fantastic fitter.

30 de março de 2026
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Resposta da Kitchen Magic

Hi there!

Thank you for leaving us a review.

We really appreciate your feedback and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Avaliado com 4 de um total de 5 estrelas

Kitchen experience

I found the salesman a little pushy, if I’m honest. And I was not impressed that you wanted a 50% deposit.
However all this was forgotten when I saw the end result. Ali the installer was a really nice guy, and his work was fantastic. I am very impressed with the overall result. I love my kitchen again ❤️

7 de abril de 2026
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Resposta da Kitchen Magic

Hi there!

Thank you for leaving us a review.

We're sorry that you found the Salesman to be pushy. We pride ourselves on providing transparent information and allowing customers to make their own decisions.

We can confirm that a 50% deposit is common across the industry but understand that it may have come as a shock if you were unaware.

We're really happy that you were impressed with Ali's work and that you love the kitchen.

Best wishes
The Kitchen Magic Team

Avaliado com 3 de um total de 5 estrelas

Kitchen review

The kitchen itself is fine. I have only given 3 stars because of the lack of clean up. Of course you expect it will make a mess but as the cutting was done in a communal area I assumed when finished the fitter would sweep up before he left. It took me over 2 hours to clean the space and filled 2 large buckets. I also had to provide my own dust sheets to protect my carpet. Such a shame as the fitter was such an amiable young man and did work very hard.

15 de abril de 2026
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Resposta da Kitchen Magic

Hi Christine,

Thank you for taking the time to leave us a review.

We’re pleased to hear that you’re happy with the installation, and we’re sorry to learn there were issues with the condition of the work area.

We appreciate your feedback, and this will be reviewed internally to help prevent similar issues in future.

If you have any photos of the work area, please could you send them to customer@kitchen-magic.com? They would be very helpful as part of our investigation.

Best wishes
The Kitchen Magic Team

Avaliado com 5 de um total de 5 estrelas

Great All Round Company From Product to Employees

This Company really seems to care about their customers. My experience was a very good one fron Aga, who came to do the initial conversationand measure, the Surveyor, lovely man and the brilliant 3 fitters. They have their own factory so no long wait for the product. Which brings me to the best bit. Fantastic, solid, well made doors. I would totally recommend this company. Thank you Kitchen Magic...and this is a genuine review.

16 de abril de 2026
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Resposta da Kitchen Magic

Hi Jane,

Thank you for leaving us a review.

We really appreciate you taking the time to leave feedback and recommend our service.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Avaliado com 5 de um total de 5 estrelas

Practical Majic

From the first moment everybody behaved professionally, I had no worries at all

29 de março de 2026
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Resposta da Kitchen Magic

Hi Julie,

Thank you for leaving us a review.

It's really reassuring that we were able to provide a stress free experience.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Avaliado com 5 de um total de 5 estrelas

We are very pleased with our kitchen…

We are very pleased with our kitchen make over .a very professional job ,the staff were very friendly .we highly recommend kitchen magic .I have recommended kitchen magic on my Facebook page

31 de março de 2026
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Resposta da Kitchen Magic

Hi Mrs James,

Thank you for leaving us a review.

We really appreciate you leaving feedback and are grateful for the recommendation.

Best wishes
The Kitchen Magic Team

Avaliado com 5 de um total de 5 estrelas

Truly Magic Kitchens!

Someone came to give me a quote within 2 days of my enquiry. I accepted the quote and 2 days later the surveyor came to check all the measurements. 10 days later the fitter came as promised by 9am. It was all completed in under 4 hours, and all was left clean and tidy,all old doors taken away. A transformation for my kitchen, as everyone who has seen it says as well. I would highly recommend the whole experience.

23 de março de 2026
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Resposta da Kitchen Magic

Hi Janet,

Thank you for leaving us a review.

It's really great that you had such a positive experience and we hope you are enjoying the kitchen.

We really appreciate the recommendation.

Best wishes
The Kitchen Magic Team

Avaliado com 5 de um total de 5 estrelas

Great quality service

Prompt, good quality service, providing what we needed at a competitive price.

27 de março de 2026
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Resposta da Kitchen Magic

Hi Paul,

Thank you for leaving us a review.

We're really happy that you are pleased with the service we have provided and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Avaliado com 5 de um total de 5 estrelas

Kitchen Magic transformed our Kitchen ia day

We contacted Kitchen Magic and a member of the sales staff visited, Cindy Pitfield. She was extremely efficient in explaining what could be done to update our Kitchen. We were very impressed when she produced an AI image of what our kitchen would look like with our choice of finishes. The work was carried out within 2 weeks to high standard and finished in one day. We are truly impressed with Kitchen Magic. They produce astounding results, at a reasonable price with high quality materials and efficient staff. We highly recommend the company based on our experience.

20 de abril de 2026
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Resposta da Kitchen Magic

Hi John,

Thank you for leaving us a review.

We really appreciate you sharing your experience and are so pleased that you are happy with the overall process and results.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Avaliado com 4 de um total de 5 estrelas

The workmen/fitter were great

The workmen were great. Advise, measuring and the fitting of the kitchen went very well. The fitter, Mike was outstanding! He worked his magic and made everything fit perfect, which is not as straight forward as advertised ..especially fitting new doors on older carcass bones!
One thing I would have liked from the company, was to know a time frame of the expected fitter, rather than waiting till someone turns up!
I did email them, but my emailed was never replied too.
I was lucky as Mike came early!

20 de abril de 2026
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Resposta da Kitchen Magic

Hi Janet,

Thank you for leaving us a review.

We're really pleased that the end result was perfect and will pass on your kind words to the Fitter.

I'm sorry that you didn't receive confirmation of the fitter's arrival time. I have checked and cannot find the email that you are referencing.

If there is anything we can assist you with, you can contact us on 0121 333 2788.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Avaliado com 5 de um total de 5 estrelas

Kitchen Magic are magic!

I found my experience with Kitchen Magic from start to finish was excellent. Wayne the rep gave me some honest and useful advise regarding choice of units and the timeline was as he advised me.

The fitter Sanjay Bojraj came at the date and time as advised. He worked quietly, efficiently and professionally. On completion he cleaned everything down and the end result was really great.

25 de abril de 2026
Avaliação não solicitada
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Resposta da Kitchen Magic

Hi Sean,

Thank you for leaving us a review.

We're so happy that you had such a positive experience and that you are pleased with the end result.

We'll pass on your kind words to Sanjay.

Best wishes
The Kitchen Magic Team

Avaliado com 1 de um total de 5 estrelas

Poor customer service following complaints

I had problems with the ceramic sink that was supplied and fitted by Kitchen Magic. A fitter arrived to sort this out. It involved the chrome drainage section. After he left I could see a scratch had been caused by this remedial work. No way would the company be prepared to right this, or accept my explanation,so I have been left bitterly disappointed. Now I will be out of pocket whilst I search for and employ another, more reliable company, to remove and replace the damaged item. When their representative arrived to supply a quotation and take my order he advised upon completion of works, to my complete satisfaction, he would visit and collect balance payment of the order. This has been completely denied by Kitchen Magic.

9 de abril de 2026
Avaliação não solicitada
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Resposta da Kitchen Magic

Hi Frances,

Thank you for leaving us a review.

We're sorry to hear you have had issues with your installation and would of course like to investigate.

Unfortunately, we’ve been unable to locate your order details from the information provided.

If you would like us to look investigate this, please send details to customer@kitchen-magic.com

Best wishes
The Kitchen Magic Team

Avaliado com 5 de um total de 5 estrelas

Ali fitted my new kitchen last week and…

Ali fitted my new kitchen last week and it’s looking great, very pleased with what he has done.
Ali has been friendly, helpful and patient. Extremely hard working and adaptable given the challenges we faced.

20 de abril de 2026
Avaliação não solicitada
logotipo da Kitchen Magic

Resposta da Kitchen Magic

Hi Angela,

Thank you for leaving us a review.

We're really happy that the kitchen looks great and you are pleased with the results.

We'll make sure your kind words are passed on to Ali.

Best wishes
The Kitchen Magic Team

Avaliado com 2 de um total de 5 estrelas

Expensive and awful customer service

Experience with the salesman was very good. He bought loads of samples and explained that adding an extra unit could be done as requested. My jaw hit the floor when he gave us the quote. 9 grand to change some doors, replace the worktop and fit a single 60 x 60 unit. That was with a discount too. We asked if we could have some time to think it over which is when we were told we would lose our discount if we didn't go ahead there and then. Reluctantly we caved in mainly because we were told all work would be done in 2 days, which it was. Fitter arrived 2 hours late on the 1st day but he was driving to Kent from Birmingham so we excused the delay. The fitter was very good and stayed quite late on the 1st day due to arriving late. Upon completion we were happy and everything seemed ok.... Only it wasn't. Having had time to go over the work in detail, we discovered the worktop was wider at one end and 2 cupboards were now at an angle. We informed kitchen magic and assumed they would send someone round to have a look and put it right seeing as their policy is you pay 50% on day 1, 40% when work is finished and then the final 10% when you're satisfied with everything. Even the fitter who came back with a remedial the following week said it didn't look right. Despite this and before and after pictures being sent to them clearly showing 1 corner of our kitchen is now at a funny angle. Their excuse is putting it right would involve "adjusting the existing fixtures which falls outside the scope of the agreed work" even though the reason for our issue is they have measured the corner filler incorrectly. It's a shame because the rest of the kitchen looks great but for £9000 we could easily have had a brand new kitchen designed and purchased. 2 stars for the fitter but their customer service is absolutely atrocious. Either go elsewhere or hope kitchen magic get things right 1st time

15 de abril de 2026
Avaliação não solicitada
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Resposta da Kitchen Magic

Hi Darren,

Thank you for leaving us a review.

We’re glad to hear you had a positive experience when placing your order. Our pricing reflects the quality of the products and service provided, and all quotations are optional for customers to proceed.

Where promotions are time-limited, our representatives are required to make this clear. If no promotion is available at the time, our quotes remain valid for 30 days.

Our fitters work within a 2-hour arrival window to allow for travel and traffic conditions.

In relation to your comments on the installation, it is standard practice to complete installations on a like-for-like basis unless otherwise agreed. Our Installations Team has confirmed that the worktops supplied were like for like, and we have provided photographs taken at survey stage showing the original worktops, which demonstrate the same depth.

We have also attended the property to review the concerns raised. Following this visit and a review of the installation, including photographic evidence, it was confirmed that no additional remedial work was required beyond what was originally agreed, and that the installation was completed in line with the agreed specification.

For clarity, the final stage payment is due upon completion of the installation, provided there are no outstanding issues relating to the agreed works, in line with the payment schedule.

We do understand your disappointment however, the additional work falls outside the agreed order.

We’re sorry to hear you remain dissatisfied, as we always aim to achieve the best possible results for our customers.

We hope you can enjoy your kitchen moving forward.

Best wishes,
The Kitchen Magic Team

Avaliado com 5 de um total de 5 estrelas

The kitchen looks great

The kitchen looks great , the installation went seamlessly , Mick the fitter was very friendly and answered all my question very knowledgeably , very pleased with the result

15 de abril de 2026
Avaliação não solicitada
logotipo da Kitchen Magic

Resposta da Kitchen Magic

Hi J,

Thank you for leaving us a review.

We're so happy that you are pleased with the final result and the fitter's work.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Avaliado com 2 de um total de 5 estrelas

Lovely worktop but terrible aftercare.

Not so much the quality of any products but the way that I was treated by the company most definitely only deserves one star but because of the workmanship of a couple of fitters I have made it two.

15 de fevereiro de 2026
Avaliação não solicitada
logotipo da Kitchen Magic

Resposta da Kitchen Magic

Hi Su,

Thank you for leaving us a review.

We're sorry to learn that you feel you have received poor treatment from us, that is definitely not how we want any customer to feel.

We have checked your order details and I can see that we have attempted to arrange a visit for some remedial work, but you advised you did not wish for us to attend.

Your guarantee is still active, so if you would like us to arrange the appointment, just let us know.

If there is anything you would like to discuss further, please contact customer@kitchen-magic.com

Best wishes
The Kitchen Magic Team

Avaliado com 3 de um total de 5 estrelas

The fitter was excellent and did the…

The fitter was excellent and did the job well. However, the surveyor did not measure three of my kitchen drawers accurately, which meant the fitter was unable to complete his part of the work, as the wood was cut too narrow! Rather disappointing.

10 de abril de 2026
Avaliação não solicitada
logotipo da Kitchen Magic

Resposta da Kitchen Magic

Hi there!

Thank you for leaving us a review.

We're really pleased that you are happy with the fitter and their work.

Unfortunately, we’ve been unable to locate your order details from the information provided, so we’re unable to look into the door issue.

We trust the installation is now complete and you are enjoying the kitchen.

If you require any assistance, please send details to customer@kitchen-magic.com

Best wishes
The Kitchen Magic Team

Avaliado com 5 de um total de 5 estrelas

The whole experience was quick and…

The whole experience was quick and hassle free, from the first contact to the installation.
The only recommendation I can give is a call or email the day before installation to confirm it’s still going ahead. That said, the installation was seamless and I must say Sam did a great job fitting the replacement kitchen cabinet doors extra. What a credit to the company.

1 de abril de 2026
Avaliação não solicitada
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Resposta da Kitchen Magic

Hi Lord Bickley,

Thank you for leaving us a review.

We're really pleased that you had such a positive experience and hope you are enjoying the kitchen.

We'll pass on your kind words to Sam.

Best wishes
The Kitchen Magic Team

Avaliado com 5 de um total de 5 estrelas

Brilliant service from initial visit to completion

Brilliant service from initial visit to completion. Ali was very polite and professional - he completed all the work Incredibly well - making sure I was happy about everything. Would not hesitate to recommend Kitchen Magic.

31 de março de 2026
Avaliação não solicitada
logotipo da Kitchen Magic

Resposta da Kitchen Magic

Hi Rae,

Thank you for leaving us a review.

We're really pleased that you are happy with Ali and his work, and we will pass on your kind words.

Best wishes
The Kitchen Magic Team

Avaliado com 5 de um total de 5 estrelas

Matt and Luke

The two fitters, Matt and Luke were fantastic. They were very pleasant and worked really hard to complete the work with minimum disruption.
Would definitely recommend Litchen Majic to others and thanks again to Matt and Luke.

23 de março de 2026
Avaliação não solicitada
logotipo da Kitchen Magic

Resposta da Kitchen Magic

Hi Helen,

Thank you for leaving us a review.

We really appreciate the recommendation and will pass your kind words on to Matt and Luke.

Best wishes
The Kitchen Magic Team

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