Kitchen Magic Avaliações 

I had my kitchen done was great. There is one thing I would say I had draining board done. Not happy at all. I had a lot going on and didn't notice till after. Make sure you check everything within 7 days .that is all they give you. I called after about mine and wouldn't do anything about it. So be careful and check everything. I won't recommend them

Good initial contact but no clear video of what the kitchen would look like?
Had to change a couple of bits which caused the automated payment system to blow a fuse!!
Fitter was very good, friendly and tidied up nicely once finished.
Would recommend to others.

Simple process from quote to finished product. Within 2 weeks we had completed the transformation of our kitchen.
Our fitter Kesh was great and couldn’t be more helpful, professional and today.

I requested a brochure from Kitchen Magic and received a phone call to book in, they were a bit pushy but I decided to book to have my kitchen priced up. Just before we ended the call (after confirming time and date of visit) the man on the phone asked "Do you have a husband or boyfriend" ... I asked why that was relevant to the booking, he said it was to determine Miss or Mrs - could have just asked that.

So I later cancelled as felt weird that I was asked if a man would be in the home when I am visited by another man.

Since then I have had calls to book me in again and when I politely said I wasn't interested they just immedately hung up, no niceities or anything.

Clearly the sales people are under immense pressure if they can't waste 5 seconds being polite.

Edit following their response: I’m sorry I can’t provide further information as it asks for an order number and won’t let me submit the form without one. (I didn’t get as far as ordering as was unhappy with communications). Thank you for a respectful reply… but also speaking to a woman and asking if there’s a man around as a decision maker? Still a bit dodgy. What if I was a lesbian? Maybe ask if there’s a partner who wants to be present?

Can you give me an email to send my postcode too? I don’t want to post it publically on here?

From initial contact to completion of the job , Kitchen Magic were extremely professional, efficient and extremely fastidious. The fitter Sanjay was courteous, helpful, polite and incredibly hard working. Nothing was too much and he kept us informed throughout the job. Fantastic finish and we are delighted with the outcome. Highly recommended.

We could not have wished for anything better. At the initial visit we talked through several options with a very experienced kitchen-magic representative. As we liked the proposition, a surveyor was arranged for the following day and once that element was completed. We agreed an installation start date.

A few days later. Artur arrived and started work and stuck at it every day until complete. Artur was exceptional - extremely punctual, very accommodating, friendly, trustworthy and excellent at his job. Any issues were discussed and sorted. It was clear at completion that Artur took considerable pride in his work.

We have been very impressed by Kitchen-Magic - our kitchen looks fantastic.

So pleased with all the aspects of getting our kitchen refurbished, from Rob who helped us with choosing what
doors, worktop, splashbacks,
Dermot for all the measurements, and Justin for fitting everything together leaving it all clean and tidy. Well pleased with everyone who came to us.
Will gladly recommend you to anyone looking to replace their kitchen
Wayne & Karen

The contact with Kitchen Magic was a straight forward process from the start. Both the initial assessor, Tony, and the surveyor, Paul, were extremely helpful without any hint of a desire to push me into making a decision. Once I was prepared to proceed, an installation date was very quickly arranged and the fitters, Vlod and Jakub completed the job without any disruption within the original time frame. I am so pleased with their work as it has completely transformed my kitchen. Many thanks to both of them and all of the Kitchen Magic team including the office staff who handled my enquiries quickly and efficiently.

Shoddy customer service from start to finish.
I booked an appointment for one of the company’s representatives to visit my rental property and provide a quotation for replacing the kitchen doors and worktops. I travelled a considerable distance to meet the contractor, only for him to arrive 30 minutes late without any apology or explanation.
His main concern was where he could park his car. He then left the property to look for parking and failed to return or keep me informed, leaving both my tenants and me waiting with no idea what was happening. I repeatedly had to contact Customer Services for updates.
The whole experience was extremely disappointing and demonstrated a complete lack of professionalism and respect for a customer’s time. I had been considering using this company for kitchen refurbishments at several of my other rental properties, but following this experience they have lost not only this job but any future business from me.

My advice to anyone considering this company is to do your research and proceed with caution. If, like me, you are travelling some distance for an appointment, you may find yourself wasting valuable time due to poor organisation and unacceptable customer service.

Absolutely great experience !
KM Team are extremely professional from designer Aga to surveyor Paul and carpenter tech Bobi everything got taken care of swiftly and efficiently.

There is a range of bespoke services available to choose from- you can ask for as little or as much as you need and they will do it for you. I had before reaching out KM team called a few other kitchen services who said they would not undertake paet renovations. They would only do things their way . KM team worked to my specs, paying heed to my choices and my budgets! No fuss no issues. Very client oriented.

Time wise, the entire project was effective and completed within 3 days!! Exactly as they had planned.
Workmanship was superlative. Bobi the builder was steady.

Absolutely recommend Kitchen Magic to anyone desiring a better beautiful kitchen without putting a hole in your pockets!

Dr Rathi Ramakrishnan (Sutton, london)

After 7 months three doors are starting to de laminate, extremely poor quality, not up to the required standards for use in a kitchen environment. Just waiting for a response. Now they want to charge me over ,£500 to replace the doors, fitting myself, what a joke, stay away from this company, a disgrace, water was nowhere near the doors, cheap MDF.
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Whilst they promise you a free brochure, they do not seem to want to send you one unless you discuss your requirements first. I really wanted a paper brochure so that I could peruse the choice BEFORE arranging anything further. Appalling customer service even before we got off the ground!!! edit they say they posted me a brochure...

Ali has done a fabulous job! Very professional with outstanding workmanship! Very trustworthy and reliable. A pleasure to have in my home!

Great staff helpful and reliable The result was better than expected

From first contact to completion of the job was 2 weeks. The salesperson, surveyor, fitter and rubbish collector all knew their jobs really well.

From the two serveys both came on time & very pleasant guys talked all through with what we wanted. Ryan our fitter who did a superb job & everything spotless when he left. We didn't see Debie Mcgee though!!

They arrived on time,the quality of doors,excellent,The fitters made an excellent job fitting the doors.No mess,cleared everything up,so no mess for us.Very pleased.

Nothing to find fault with. Excellent service from the initial visit to the final installment

Advertised as affordable low budget kitchen makeovers, so just new cupboard doors and worktops, received a visit and a quote yesterday and that quote was extortionate more than a brand new fitted kitchen from another well known company. 2 stars cause the salesman that measured up was nice but the quote later sent through was so high my legs nearly collapsed under me.

Young man who came to replace our doors was extremely polite and professional could not have wished for anyone else made us feel important well done MATT.
Very pleased with price/finish and quality of doors would have absolutely no problem recommending Kitchen Magic to family and friends.
Well done