After many years of using Anolon pans, I decided to order a new pan set. Excellent quality. Great delivery (very quick!) by a polite Amazon delivery driver. The price was excellent, which prompted me... Ver mais
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Veja o que dizem as avaliações
It is now 2 days since I placed an order, Idid not receive an order confirmation, so I am not able to track. Emailed company, they promised reply within 24 hours, nothing. I find this totally unacc... Ver mais
A empresa respondeu
The Avalon pot with non scratching feature is very unsatisfactory . The silvery line on the bottom ( I suppose it should be stainless steel) becomes rusty after 2 months and looks very scary. by su... Ver mais
A empresa respondeu
Fantastic experience with Kitchenware Express. The ordering process was very simple, and the customer service was highly professional. The quality of the products is excellent and exactly as describe... Ver mais
Detalhes da empresa
Sobre Kitchenware Express
Escrito pela empresa
Kitchenware Express brings you some of the world's biggest and best kitchenware brands, at market-beating prices!
Whether you're looking for cookware, bakeware, cutlery, glassware, or kitchen accessories, our extensive premium-quality collection means you'll always find a product to suit you - at unbeatable prices.
Our brands include: Prestige | Circulon | Anolon | Meyer | Luigi Bormioli | LocknLock | Oneida
We offer both current and discontinued ranges, and pass the savings directly to you. Our regular promotions and stock often sell out fast, so visit the website to shop now and don't miss out! SHOP SALE SHOP ALL CONTACT US
Informações de contato
Riverview Road, CH62 3RH, Bromborough, Reino Unido
- 0151 482 8282
- https://kitchenwarexpress.co.uk/pages/contact-us
- kitchenwarexpress.co.uk
4,6
Excelente
689 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very pleased and would recommend.
I have never used this company before but was very pleased with the product, the price and with the prompt and efficient delivery service. I would definitely use this company again.
26 de fevereiro de 2025
Item was dispatched and arrived earlier…
Item was dispatched and arrived earlier than expected. Very pleased with product and service
27 de fevereiro de 2025
Fast Efficient Service
Good Quality WOK which works well with my inductive hob
24 de fevereiro de 2025
Really quick efficient service
21 de fevereiro de 2025
Can't give it 5 stars...sorry
Can't give it 5 stars...sorry. Purchase was simple, delivery was quick but the DPD tracking link on the website after clicking the email simply takes you to Google page not DPD tracking? Good job there was somebody in as we didn't know date/time when delivery will be and DPD tracking is usually spot on.
18 de fevereiro de 2025
Returns process is atrocious
Returns process is atrocious.
In 2025 you have to email to get a reference number.
17 de fevereiro de 2025
Resposta da Kitchenware Express
Thank you for your feedback. We're sorry to hear about your experience with our returns process. To know more about our returns policy, you may visit this link: https://kitchenwarexpress.co.uk/pages/returns-policy
We will respond to your email to assist you with your return request.
Stop unwarranted marketing intrusions
17 de fevereiro de 2025
Resposta da Kitchenware Express
Hello, One of our Consumer Care team members will send you an email within the next 2 hours with instructions on how to unsubscribe from our newsletter.
I have tried to return an order but it…
I have tried to return an order but it has not been collected. No one from Kitchen express has replied to my email to say how I can return my item.
7 de fevereiro de 2025
Resposta da Kitchenware Express
I'm really sorry to hear about the trouble you're having with your return. This is not the experience we want for our customers. We will respond to your email to further assist you. Thank you for your patience.
Brilliant service from them!
Brilliant service from them!
Love my ceramic frying pans, best once I’ve had so far!!
10 de fevereiro de 2025
D P D THE ONES WHO CARE
Thomas the Driver who delivered my Parcel was caring polite and friendly Thank you D P D
6 de fevereiro de 2025
The oven gloves r sort of ok they r…
The oven gloves r sort of ok they r very stiff and hard to grasp the oven items finding them hard to use wish I had only ordered one pair not two sorry but that’s how I have found them they r good quality but not for me
5 de fevereiro de 2025
Work on After Sales experience.
I have twice emailed this company about wrong pricing of glasses and they have not deigned to reply.
24 de janeiro de 2025
Resposta da Kitchenware Express
We're sorry it took us longer than usual to reply. I can see that we've been in touch earlier this week to assist.
Very useful and well made baking/roasting tin.
I purchased a baking tin from Kitchenware Express on the Tesco website. The tin was not expensive but was surprisingly good quality and design; the tin was fairly heavy and had a durable finish and I liked the wider lip on one side to aid getting it out of the oven.
27 de janeiro de 2025
Great price, quick delivery
21 de janeiro de 2025
Awful service
Awful service. I am advised that our parcel would be delivered on 21st January by DPD it never arrived .No explanation but the tracking system told me that it had been returned to the sender. No explanation from them although they had taken payment. I await reimbursement.
20 de janeiro de 2025
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