Simple to use website. Signed up for a discount only to be advised items in my cart weren't eligible for discount without any explanation why.
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Veja o que dizem as avaliações
I had ordered something extra but it wasn't delivered, nor did I receive any information about why it wasn't included, and I didn't get a refund either. There were also extra costs for customs. So, no... Ver mais
Purchased the Rustico dinner and side plates. They are excellent quality and I am very happy with them. There was a slight issue with the dispatch/delivery but after making contact this was sorted qui... Ver mais
Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Kitchway supplies high quality wholesale kitchenware, barware and restaurant supplies to businesses across the UK at truly affordable prices with super-fast shipping
Informações de contato
Darenth Road, N16, London, Reino Unido
- 020 3519 0267
- cs@kitchway.co.uk
- kitchway.com
4,1
Muito Bom
226 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Kitchway
Hi Nicola,
Thanks very much for taking the time to leave us a review it's very much appreciated.
Communication is at the heart of what we do, glad to hear that you happy with your purchase.
We look forward to serving you again in the future.
Abraham
Excellent
Kitchway were perfect! Had exactly the products I wanted, in the numbers I wanted. Excellent guidance from the online chat. Delivered speedily and beautifully packed. Thank you Kitchway.
5 de agosto de 2022
Resposta da Kitchway
Hi Carol,
Thanks very much for taking your time to leave us a review it's very much appreciated.
I'm glad that your happy with the service and products.
I look forward to serving you again in the future.
Abraham
Abraham is a very nice and…
Abraham is a very nice and knowledgeable person. Very good with solutions and try his best to go the extra mile.
Very happy we will use them again.
26 de julho de 2022
Resposta da Kitchway
Hi Athina,
Thanks very much for taking your time to leave us a review it's very much appreciated.
I'm glad that your happy with the service, you have received and the solutions we have offered for you new opening, best of luck with the new caffe.
I look forward to serving you again in the future.
Abraham
Fantastic company to deal with
Fantastic company to deal with. Xxx
26 de julho de 2022
Avaliação não solicitada
Resposta da Kitchway
Hi Jenny,
Thanks very much for taking your time to leave us a review it's very much appreciated.
I'm glad that your happy with the service and products.
I look forward to serving you again in the future.
Abraham
Fantastic product
Fantastic product. Easy to use website.delivery was quick.Recommend anytime
1 de julho de 2022
Resposta da Kitchway
Hi Richard,
Thanks very much for taking your time to leave us a review it's very much appreciated.
Fantastic product. Easy to use website, delivery was quick,that what it's all about.
I'm glad that you happy with your Aura Flare Plates.
I look forward to serving you again in the future.
Abraham
Very useful e shop
!Purchased a product ,wood peel ,that is not the size they advertise.I was offered a refund .Very quick to fix it!
Very kind too
I would buy again
21 de junho de 2022
Resposta da Kitchway
Hi Alex,
Thanks for taking your time to leave us a review, firstly please accept my apologies for the issue with the size, this seems to be the manufacturer's fault, so apologies again for the inconvenience.
I'm happy that we have managed to resolve this for you quickly.
If there is anything else I can help with, please do get in touch.
Kind regards
Abraham
Excellent customer service from…
Excellent customer service from Abraham. My Rustico Aztec dinner plates arrived a day after the order was placed, very well packaged. They're certainly a fab addition to my collection, will def order some more items to complement them. Many thanks!
15 de junho de 2022
Avaliação não solicitada
Resposta da Kitchway
Hi Ercie,
Thanks very much for taking your time to leave us a review it's very much appreciated.
Fantastic customer service. Quick delivery and of course making sure the packages are well packed that what it's all about.
I'm glad that you happy with the Rustico Aztec Dinner Plates.
I look forward to serving you again in the future.
Abraham
Fantastic customer service
Fantastic customer service. Quick delivery and well packaged.
24 de maio de 2022
Resposta da Kitchway
Hi Lisa,
Thanks very much for taking your time to leave us a review it's very much appreciated.
Fantastic customer service. Quick delivery and of course making sure the packages are well packed that what it's all about.
I look forward to serving you again in the future.
Abraham
Excellent service delivered on time
5 de maio de 2022
Resposta da Kitchway
Hi Diane,
Thanks very much for taking your time to leave us a review it's very much appreciated.
I'm happy to hear, that you received Excellent service, that's what we're aiming for.
I look forward to serving you again in the future.
Abraham
Would recommend
We bought a table pedestal and utbis excellent quality and has transformed our kitchen. Delivery delays were resolved in a timely and professional manner.
22 de abril de 2022
Resposta da Kitchway
Hi Mrs Shelia,
Thanks very much for taking your time to leave us a review it's very much appreciated, and I am happy that we managed to resolve your delivery delay very quickly.
I look forward to serving you again in the future.
Abraham
Quick delivery and great customer…
Quick delivery and great customer service, would highly recommend
13 de abril de 2022
Avaliação não solicitada
Resposta da Kitchway
Hi Sarah,
Thanks very much for taking your time to leave us a review it's very much appreciated, I happy that our customer service met your exceptions, and that is what we're aiming for.
I look forward to serving you again in the future.
Abraham
Very prompt service
19 de março de 2022
Avaliação não solicitada
Resposta da Kitchway
Hi Paul,
Thanks very much for taking your time to leave us a review it's very much appreciated.
I look forward to serving you again in the future.
Abraham
Abraham was really helpful and make…
Abraham was really helpful and make thinks super easy. Super fast delivery. Thank you again
8 de março de 2022
Avaliação não solicitada
Resposta da Kitchway
Hi Bohus,
Thanks very much for taking your time to leave a review I very much appreciated it, I am happy that we managed to make things super easy and helped you get your order super fast delivered.
I look forward to serving you again in the near future.
Abraham
Very happy with the product (Seasons…
Very happy with the product (Seasons Porcelite Coral dinner sets). Beautiful vibrant colour and glaze. The entire sets were not in stock straight away and Kitchway kept me updated until the full order arrived. I found them to be very personable and responsive.
25 de fevereiro de 2022
Avaliação não solicitada
Resposta da Kitchway
Hi Monika,
Thanks very much for taking your time to leave us a review it's very much appreciated, I happy that found us to be very personable and responsive, that what we're aiming for.
I look forward to serving you again in the future.
Abraham
Abraham was so helpful and resolved my…
Abraham was so helpful and resolved my queries, nothing seemed to be too much of a problem. When my order was not in stock, I was contacted to see if I would like an alternative, and when my package arrived damaged, this was rectified very quickly. Would definitely buy from here again.
10 de fevereiro de 2022
Avaliação não solicitada
Resposta da Kitchway
Hi Dan,
Thanks very much for your kind review, it's very much appreciated, and happy that we managed to resolve it quickly.
I look forward to serving you again in the future.
Abraham
Excellent
Excellent communication, product and turnaround time. Cant recommend enough.
20 de janeiro de 2022
Resposta da Kitchway
Hi Bonita,
Thanks very much for your kind review, it's very much appreciated.
I look forward to serving you again in the future.
Abraham & the Kitchway Team
Super fast delivery and items were as…
Super fast delivery and items were as described. Can’t wait to order something else.
19 de janeiro de 2022
Resposta da Kitchway
Hi Jo,
Thanks very much for your kind review, it's very much appreciated, we look forward to serving you again in the near future.
All the best
Abraham & the Kitchway Team
Abraham rocks!
First of my two deliveries has arrived
Beautiful plates
And….. amazing customer service from Abraham!
Thank you
12 de janeiro de 2022
Avaliação não solicitada
Fast delivery, excellent service and lovely glasses
Searched everywhere for large champagne glasses (double sized) and these glasses where reasonable priced too. Quick delivery- only issue was there was one missing but I let them know and this was quickly and efficiently sorted out.
Will purchase from here again
11 de janeiro de 2022
Avaliação não solicitada
Resposta da Kitchway
Hi Maria,
Thanks very much for your prompt review, it's very much appreciated, I'm happy that we managed to get this quickly sorted for you.
I look forward to seeing you soon.
Abraham & Team
Very good quality for the price!
I ordered some side plates for my restaurant very good quality will use Kitchway again! Also delivery was super quick came the next day. The person who helped me on the phone thank you!
6 de dezembro de 2021
Avaliação não solicitada
Resposta da Kitchway
Thanks very much much Mohammed for your kind review, I'm glad to hear that you like the plates and got them when needed.
Speak Soon
Abraham
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