Kittenfy Avaliações 

129
•
O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

First purchase from Kittenfy. Company is to be commended on great customer service. I rec'd the wrong size of an item but they quickly refunded me and I bought the correct size (gift) for my daughte... Ver mais

Avaliado com 5 de um total de 5 estrelas

I don't usually buy things off of social media ads, but this Cat Dad mug was so stinking cute that I couldn't resist. I loved the degree of personalization that was possible. Order was filled quickly,... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered two custom mugs, and they were done beautifully, with our cats images, and names. I appreciate that they were shipped in quality packing material, to ensure that they arrived without damage.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Perfect!! personized just how I wanted. It originally got lost in transit but customer support got right back to me same day by email, shipped me another one, and came very quickly.

Detalhes da empresa

  1. Pet Shop

Escrito pela empresa

Choose your favorite design, customize it in a few clicks and get it purr-inted in no time! T-shirts, mugs and so much more. Unique gifts cat lovers adore!


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

129 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(129)

26 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Mug Picture is Pixlated and Low Quality

I ordered a mug for Christmas and was disappointed. I like the idea of it, but I found the picture and writing on the mug to be grainy, pixalated, low quality, AND incomplete is some places. So much so, that it hurts my eyes to look at it from a foot away, but hey from a distance it's not so bad. I would not buy again, especially at the price they are charging. Disappointed.

30 de novembro de 2024
Avaliação não solicitada
logotipo da Kittenfy

Resposta da Kittenfy

Hi there!

We’re very sorry your mug wasn’t printed correctly. All of our products are printed with the highest quality and finish standards, so this sounds like a printing defect. We’d be happy to arrange a free replacement for you.

We couldn’t find any orders under this name, so please contact us via email, and we’ll assist you further.

Have a purr-fect weekend! 😺✨

Yours truly,
Mila|Chief Helpurr of Hoomins

Avaliado com 4 de um total de 5 estrelas

RIP off postage costs

The product is fine and the cost is what it is. But £7.50 for post and packing one t shirt - standard post 10-14 days - is a blatant rip off and a deliberate way to massively increase cost/ profit. Very very poor.

Edit:
Well the good news is that I was wrong - following my post on here they had in fact refunded the full postage £7.50. I misread the email they sent me - apologies. I have now changed my review from 3 to 4 stars

So - if you think the £7.50 is too much just complain and you will get it refunded which is really great news. I had also suggested that I did not believe several of the 5 star reviews. They strongly refuted this and confirmed to me that all are indeed genuine. I do not dispute that they are from genuine people but I still believe that they have been coordinated by the organisation - the language is just way too corporate and consistent . See what you think.

28 de novembro de 2024
Avaliação não solicitada
logotipo da Kittenfy

Resposta da Kittenfy

Hello Nick,
Thank you for your feedback.

When we received your review, we reached out immediately and offered a solution because we genuinely care about our customers’ satisfaction. Of course, we also hoped you might improve your review. There’s nothing wrong with that! Especially in your case, where we did absolutely nothing wrong. If you found the shipping cost too expensive, you had the option not to proceed with your purchase.

We’d also like to emphasise that ALL of our reviews are genuine. Trustpilot collects them independently and displays the “verified” badge to confirm their authenticity.

That said, we truly hope you love your order and still hope you reconsider your rating.
Wishing you a purr-fect weekend! 😺✨

Yours sincerely,
Mila | Chief Helpurr of Hoomins

Avaliado com 5 de um total de 5 estrelas

Need to buy more!

Ordered a sleep shirt for my daughter she loves it. May have to buy another so I can get her out of it. Good simple order process and very efficient. Will be buying again!

10 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

I order from the company and accidentally input the wrong the address and they were very helpful with fixing my address and made sure everything was great. The product was great and I'd recommend buying from them 👍🏽

4 de outubro de 2024
Avaliado com 5 de um total de 5 estrelas

What a great business!

What a great business! Someone stole our package upon delivery, and Kittenfly sent us a replacement mug. They've got great customer service and are super responsive. Also, it's just a really cute mug.

8 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A really fun mug that will make a really fun gift!

I really like the mug; it's extremely cute, and I am looking forward to giving it to my mom. I hope that it will make her laugh every time she uses it. It's super fun to have a gift that has not only a customized message, but a customized cartoon, as well.

4 de agosto de 2024

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais