Klass - Affinity Sterling Mills Avaliações 116

O TrustScore é 4.5 de um total de 5

4,7

Affinity Stirling Mills, Unit 40, FK13 6HQ The Devon Way, Tillicoultry, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Good company had quite a lot of dresses trousers shirts and tops over last few weeks Disappointed with one top not sewn correctly around top emailed and told them no response this is only item had... Ver mais

Avaliado com 5 de um total de 5 estrelas

Beautiful clothing at a reasonable price. I saw this one blouse and loved the colours immediately. This might not seem like a big thing but having shopped online before I knew that colours weren’t alw... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Gorgeous clothes well made and lovely bright colours. Delivery time was excellent and look forward to wearing my lovely clothes in the summer. I will definitely order more items and the prices are v... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Used this company a couple of times. Very satisfied with products and pricing. Sizes can be a little challenging. I ordered medium but definitely needed next size up for Anna Rose items. Thankfull... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de moda feminina
  2. Loja de Roupas

Sobre Klass - Affinity Sterling Mills

Escrito pela empresa

Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.

We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.

Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .

We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.

Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.

At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.

All our garments are manufactured to the highest standards using specifically sourced quality fabrics.

We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.

Our promise to you

Escrito pela empresa

Our customers are at the heart of everything we do.
Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.

Tracked 48 Hour Delivery

FREE 48 Hour Delivery On Orders Over £30

Get free 48 hour tracked delivery on all orders over £30

Informações de contato

  • Affinity Stirling Mills, Unit 40, FK13 6HQ, The Devon Way, Tillicoultry, Reino Unido

Promotion box for Klass - Affinity Sterling Mills

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4,7

Excelente

O TrustScore é 4.5 de um total de 5

116 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 82% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Ease of purchase

Ease of purchase. Correct description and the sizing is good.

11 de maio de 2026
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Resposta da Klass - Affinity Sterling Mills

Good Afternoon May,

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Avaliado com 5 de um total de 5 estrelas

fast refund

fast refund - sadly item did not fit and they did not have a larger size available

27 de abril de 2026
logotipo da Klass - Affinity Sterling Mills

Resposta da Klass - Affinity Sterling Mills

Good Afternoon Alison,

Thank you for taking the time to leave us a review. I am sorry to hear that your item didn't fit correctly.

I hope we can welcome you back again in the future.

Avaliado com 5 de um total de 5 estrelas

Good company had quite a lot of dresses…

Good company had quite a lot of dresses trousers shirts and tops over last few weeks
Disappointed with one top not sewn correctly around top emailed and told them no response this is only item had a issue with so easy to buy on line materials excellent swift arrival
Would not hesitate to recommend 10/10

1 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Very quick to fulfill order.

Very quick to fulfill order.

7 de abril de 2026
logotipo da Klass - Affinity Sterling Mills

Resposta da Klass - Affinity Sterling Mills

Good Afternoon Lesley, thanks for your kind feedback. I'm glad to learn that you are happy with our service and I hope we can welcome you back again soon!

Avaliado com 5 de um total de 5 estrelas

I returned item I bought online to this…

I returned item I bought online to this store and staff were very helpful

31 de março de 2026
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Resposta da Klass - Affinity Sterling Mills

Good Morning Linda, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Avaliado com 5 de um total de 5 estrelas

Slip on and go

I brought one of these dresses from a garden centre years ago and love it. The other day I was thinking that I wanted a dress that I could slip on and go and suddenly thought of the Klass dress that I brought, hence buying two more. Good value for money and can wear them anywhere.

16 de março de 2026
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Resposta da Klass - Affinity Sterling Mills

Good Afternoon Sheila, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Avaliado com 5 de um total de 5 estrelas

Easy to order ,arrived very quickly

Easy to order ,arrived very quickly

16 de março de 2026
logotipo da Klass - Affinity Sterling Mills

Resposta da Klass - Affinity Sterling Mills

Good Afternoon Patricia, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Avaliado com 5 de um total de 5 estrelas

Beautiful clothes

Gorgeous clothes well made and lovely bright colours. Delivery time was excellent and look forward to wearing my lovely clothes in the summer. I will definitely order more items and the prices are very good too. Thank you Klass.

11 de março de 2026
logotipo da Klass - Affinity Sterling Mills

Resposta da Klass - Affinity Sterling Mills

Good Afternoon Debra, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Avaliado com 5 de um total de 5 estrelas

First class service

5 de janeiro de 2026
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Resposta da Klass - Affinity Sterling Mills

Good Afternoon Paul, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Avaliado com 5 de um total de 5 estrelas

Very fast delivery

Very fast delivery . Coat beautiful very happy with it ..

2 de janeiro de 2026
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Resposta da Klass - Affinity Sterling Mills

Good Afternoon Annie, thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Avaliado com 5 de um total de 5 estrelas

Really like my tunic top its exactly…

Really like my tunic top its exactly the colour I was looking for. Thank you

9 de dezembro de 2025
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Resposta da Klass - Affinity Sterling Mills

Good Afternoon Patricia, thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Avaliado com 3 de um total de 5 estrelas

Disappointed with customer service

I was sent a code for a 15% discount but it didn’t work. I emailed Klass but got no response so rather disappointed. Jumper I purchased was nice but overpriced so the discount would have been good

31 de outubro de 2025
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Resposta da Klass - Affinity Sterling Mills

Good Afternoon Sue, thank you for taking the time to write a review. I am sorry to hear that the discount you were given didn't work, in future if you have any problems please don't hesitate to call our customer services team on 0333 996 0014 and they will be more than happy to help.

Avaliado com 4 de um total de 5 estrelas

Very well

Very well. I had difficulty trying to make a returns but a nice young lady called Hayley sorted my problem out,it is very frustrating when not technically good but was very satisfied with the help I was given.

30 de outubro de 2025
logotipo da Klass - Affinity Sterling Mills

Resposta da Klass - Affinity Sterling Mills

Good Afternoon Janice, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Avaliado com 5 de um total de 5 estrelas

I have had a bought clothes from Klass…

I have had a bought clothes from Klass before. Been very happy with my clothes I got. Decided to have another look at what was on offer. I fancied a blouse for a change, I bought 4 all together. So comfortable. Material is so soft. Very happy. Price reasonable as well.

7 de outubro de 2025
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Resposta da Klass - Affinity Sterling Mills

Good Afternoon Georgina, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Avaliado com 5 de um total de 5 estrelas

fitted like a dream

My dress arrived the day after my order! Very impressed. It fitted like a dream. I’m ready for Christmas. Great price too.

13 de outubro de 2025
logotipo da Klass - Affinity Sterling Mills

Resposta da Klass - Affinity Sterling Mills

Good Afternoon Madeline, thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Avaliado com 5 de um total de 5 estrelas

Well worth a visit lovely clothing 👍

Excellent service fast delivery too would recommend ⭐️

13 de outubro de 2025
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Resposta da Klass - Affinity Sterling Mills

Good Afternoon Brenda, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Avaliado com 5 de um total de 5 estrelas

Lovely dress too long

Lovely dress too long
Lovely style and material

12 de setembro de 2025
logotipo da Klass - Affinity Sterling Mills

Resposta da Klass - Affinity Sterling Mills

Good Afternoon Anita, thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Avaliado com 5 de um total de 5 estrelas

Having something i liked

30 de junho de 2025
logotipo da Klass - Affinity Sterling Mills

Resposta da Klass - Affinity Sterling Mills

Good Afternoon Sylvia, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

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