Everything I buy is so comfortable and fits perfectly and I didn’t have to wait for the parcel to come very long
A empresa respondeu
Localização
Trocar localizaçãoLondon Road, Sevenoaks, TN14 7AD Kent., GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I came across Klass clothing while visiting a large garden centre in Kent which was selling their products. I was impressed with the versatility of the clothes’ design, colour, sizes and material. Th... Ver mais
A empresa respondeu
Very helpful in store to check if I could order a particular size. Online ordering was very easy and I was impressed that there was no delivery charge. Delivery was good and on time, item was packa... Ver mais
A empresa respondeu
Easy to order and dress arrived promptly. Lovely dress but didn’t suit me. The return arrangements were very good as I was able to take it to the Klass department at Polehill and the staff were very h... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Klass - Polehill
Escrito pela empresa
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Escrito pela empresa
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £50
Get free 48 hour tracked delivery on all orders over £50
Informações de contato
London Road, Sevenoaks, TN14 7AD, Kent., Reino Unido
Get 15% Off Your First Order
4,3
Excelente
34 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 87% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always professional and a pleasure to…
Always professional and a pleasure to do business with.
16 de outubro de 2023
Resposta da Klass - Polehill
Good afternoon Pauline
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Kate - klass.co.uk
Sales ladies are so helpful when needed…
Sales ladies are so helpful when needed but not
hanging around while I browsed
25 de outubro de 2023
Resposta da Klass - Polehill
Good afternoon Pauline
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Kind Regards Emma - klass.co.uk
Good value
The staff are always so helpful, and there is always such a nice choice of clothing and so reasonably priced. Always impressed new styles all the time.
2 de julho de 2023
Lovely assistants …
The assisted very helpful finding me the dress I was looking for
9 de julho de 2023
Great Service
These staff are thoughtful & considerate. It is obvious that their aim is simply to help you, the customer. Great!
11 de junho de 2023
Resposta da Klass - Polehill
Good morning Marina
Thanks for taking the time to write a review. We are so happy that you find this as we do all want the best service for our customers. Thank you again for sharing your very kind words and we would love to welcome you back again soon.
Kind Regards Kate - klass.co.uk
Very helpful assistant as I was looking for a wedding guest outfit
Very helpful in store to check if I could order a particular size.
Online ordering was very easy and I was impressed that there was no delivery charge. Delivery was good and on time, item was packaged well. Will definitely be shopping with Klass both in store and online.
30 de maio de 2023
Resposta da Klass - Polehill
Good morning Margaret
We really appreciate you taking the time to write a review and we are so pleased that you found this. Thank you for shopping with klass and we are so happy to read you will shop with us again in store and online.
Kind Regards Emma - klass.co.uk
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.