I order online and hope the fit. style and fabric are as expected. I try not to have to make returns as returns are not free and unfortunately the staff in the local shop do not seem to like handling... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoWhite Rose Way, DN4 5JH Doncaster, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I always have every confidence when ordering from Klass. Excellent service. When and if I have to return an item, I take to my Outlet shop and it is refunded without a problem.
Ordered a dress online and arrived quickly. The fit is lovely - as I am a larger lady and buy quite often from Klass as I know their fit is always good. I wish there were more tunics for sale as thes... Ver mais
I went into the shop for a dress for a wedding. The staff were so knowledgeable about the fit of a dress I really liked. The dress was to big, but there wasn't my size in the shop and the lady helpi... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Klass - Unit 37 Lakeside Village
Escrito pela empresa
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Escrito pela empresa
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £50
Get free 48 hour tracked delivery on all orders over £50
Informações de contato
White Rose Way, DN4 5JH, Doncaster, Reino Unido
Get 15% Off Your First Order
4,0
Muito Bom
14 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I order online and hope the fit
I order online and hope the fit. style and fabric are as expected. I try not to have to make returns as returns are not free and unfortunately the staff in the local shop do not seem to like handling returns if I’ve had a negative reception I avoid this trader for a while!
9 de setembro de 2025
Resposta da Klass - Unit 37 Lakeside Village
Good Afternoon Angela, thank you for taking the time to leave us a review. I am sorry to hear that you had a negative experience with one of our staff members and this will be reported back to management. However, I hope you are happy with your order and we hope we can welcome you back again soon!
Found Anna Rose recently in Klass
Found Anna Rose recently in Klass, lovely quality and lots of choice. Quick delivery
30 de junho de 2025
Resposta da Klass - Unit 37 Lakeside Village
Good Afternoon Glynis, thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Good staff
Good staff. As a disabled customer they were happy to help me out and go and look for different options.
Thank you.
16 de agosto de 2024
Resposta da Klass - Unit 37 Lakeside Village
Good afternoon Janice
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Kind Regards Emma - klass.co.uk
Employing the correct staff
I went into the shop for a dress for a wedding. The staff were so knowledgeable about the fit of a dress I really liked.
The dress was to big, but there wasn't my size in the shop and the lady helping me out told me to go on line and buy the correct size.
12 de agosto de 2024
Resposta da Klass - Unit 37 Lakeside Village
Good afternoon Julie
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Emma - klass.co.uk
Staff very helpful and was fortunate to…
Staff very helpful and was fortunate to find what I wanted . Ordered on line what wasn’t in shop.
2 de abril de 2024
Resposta da Klass - Unit 37 Lakeside Village
Good morning Nicola
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Kate - klass.co.uk
Xmas order
My order was delivered safely and promptly with just one item that was not suitable for me. I used it as a gift instead.
15 de novembro de 2023
Resposta da Klass - Unit 37 Lakeside Village
Good afternoon Julie
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Emma - klass.co.uk
Great choice in all styles staff was…
Great choice in all styles staff was very helpful
27 de novembro de 2023
Resposta da Klass - Unit 37 Lakeside Village
Good afternoon Carol
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Kind Regards Emma - klass.co.uk
Fits just right
Ordered a dress online and arrived quickly.
The fit is lovely - as I am a larger lady and buy quite often from Klass as I know their fit is always good. I wish there were more tunics for sale as these are usually great.
9 de julho de 2023
I always have every confidence when…
I always have every confidence when ordering from Klass. Excellent service. When and if I have to return an item, I take to my Outlet shop and it is refunded without a problem.
18 de junho de 2023
Resposta da Klass - Unit 37 Lakeside Village
Good afternoon Ann
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Kate - klass.co.uk
Excellent quality and service
17 de março de 2023
Resposta da Klass - Unit 37 Lakeside Village
Good afternoon Pat
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Kind Regards Sophie - klass.co.uk
Very good service very helpful
14 de fevereiro de 2023
Resposta da Klass - Unit 37 Lakeside Village
Good morning DIANE
Thank you for your kind feedback as it really is appreciated. We are so pleased that you found this and would love to welcome you back again.
Kind Regards Sophie - klass.co.uk
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.