Was let down by Royal Mail delivery, but once delivered, dress was lovely. Unfortunately it didnt look quite right on me, so I took it back to a store. The refund was simple which was such a relief as... Ver mais
Localização
Trocar localizaçãoFreeport Fleetwood,, Anchorage Road, FY7 6AE Fleetwood, Lancashire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I tried my dress on at klass Freeport then went away to think about it the showed my family then ordered on line which was so easy to do that I then ordered a second one online as well. They came on... Ver mais
Lovely shop, friendly staff.
A empresa respondeu
Ordered a jumper online after calling in the shop but they didn't have my size. I ordered with confidence after seeing the jumper in person. The lady in the shop advised me to look online, so glad I d... Ver mais
Detalhes da empresa
Sobre Klass - Unit G1/E3
Escrito pela empresa
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Escrito pela empresa
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £30
Get free 48 hour tracked delivery on all orders over £30
Informações de contato
Freeport Fleetwood,, Anchorage Road, FY7 6AE, Fleetwood, Lancashire, Reino Unido
Get 15% Off Your First Order
4,4
Excelente
19 avaliações
Respondeu a 82% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Return was nice and easy
Was let down by Royal Mail delivery, but once delivered, dress was lovely. Unfortunately it didnt look quite right on me, so I took it back to a store. The refund was simple which was such a relief as I do hate returning anything.
16 de março de 2026
Resposta da Klass - Unit G1/E3
Good Afternoon Toni, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Have bought some lovely things from…
Have bought some lovely things from klass,lovely quality and the service is excellent both from staff in the shop or on line
30 de junho de 2025
Resposta da Klass - Unit G1/E3
Good Afternoon Yvonne, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
New to Klass having given up on my…
New to Klass having given up on my usual shop. Must say I am impressed by the diversity of styles available in klass …..I’ll be back soon x
7 de julho de 2025
Resposta da Klass - Unit G1/E3
Good Afternoon, I'm glad to learn that you were impressed with our service on your first order! We really appreciate you taking the time to write a review and I hope we can welcome you back again soon.
Good quality,good price and excellent…
Good quality,good price and excellent delivery
13 de janeiro de 2025
Good customer service
Ordered a jumper online after calling in the shop but they didn't have my size. I ordered with confidence after seeing the jumper in person. The lady in the shop advised me to look online, so glad I did.
4 de dezembro de 2024
Friendly efficient Staff
Friendly efficient Staff.
Super selection of clothes.
Love it, I can always find classy and decent styles at affordable prices.
11 de novembro de 2024
Resposta da Klass - Unit G1/E3
Good morning Carol
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
my first time in Klass and was…
This was my first time in Klass and was very impressed with the staff and merchandise
28 de outubro de 2024
Resposta da Klass - Unit G1/E3
Good morning Sandra
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
Ordering online couldn’t have been easier.
Shop didn’t have my size so was advised to order online. Couldn’t have been easier. Dress fits perfectly and exactly what I was after.
27 de agosto de 2024
Resposta da Klass - Unit G1/E3
Good afternoon Helen
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Sophie - klass.co.uk
The service was excellent
The service was excellent, ordered my dress on the Friday & received it Saturday morning, what person wouldn't be pleased with that kind of delivery so thankyou!
24 de maio de 2024
Resposta da Klass - Unit G1/E3
Good morning Alma
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Sophie - klass.co.uk
Fabulous quality clothing
Very friendly staff
Much better seeing clothes in dtore than in website
Much nicer in the flesh
23 de abril de 2024
Love buying from Klass
Love buying from Klass, always efficient and love the quality of the clothes
23 de fevereiro de 2024
Resposta da Klass - Unit G1/E3
Good afternoon Christine
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Emma - klass.co.uk
Friendly atmosphere
Friendly atmosphere in store with lovely music,and the clothes are beautiful,and fit great.
15 de fevereiro de 2024
Resposta da Klass - Unit G1/E3
Good afternoon Sally
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Kind Regards Sophie - klass.co.uk
I tried my dress on at klass Freeport…
I tried my dress on at klass Freeport then went away to think about it the showed my family then ordered on line which was so easy to do that I then ordered a second one online as well. They came on time and in good condition even though they were in very scrunched package but creases dropped out after being hung up. But all in all it was a pleasurable experience
21 de agosto de 2023
Everything I have purchased from Klass…
Everything I have purchased from Klass has five stars from me
31 de julho de 2023
Resposta da Klass - Unit G1/E3
Good afternoon Sue
Thank you for your amazing feedback. It is lovely to see you enjoy our products again and again, it is greatly appreciated!
Kind Regards Kate - klass.co.uk
Excellent
Very happy with my purchase. The quality and price is paramount to me. Delivery great will be using this company again, and would definitely recommend
3 de julho de 2023
Dresses a good fit and well made. Staff very helpful and polite.
Dresses a good fit and well made
14 de junho de 2023
Wonderful service
30 de maio de 2023
Resposta da Klass - Unit G1/E3
Good morning Olwyn
Many thanks for your kind review as it is greatly appreciated!
Kind Regards Emma - klass.co.uk
Yes pleased with my purchases on line…
Yes pleased with my purchases on line better than going in store at Fleetwood very poor stock one skirt yet again
8 de maio de 2023
Resposta da Klass - Unit G1/E3
Good afternoon Elaine
Thank you for your feedback, we are pleased you liked your order. We will pass on the information to the relevant department.
Kind Regards Kate - klass.co.uk
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.