When I first placed my order with klipshop everything went smoothly and the delivery came quickly however at some point I had an issue with my razor which unfortunately rendered it useless. I contacte... Ver mais
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Veja o que dizem as avaliações
Ordered hairclips around May 12. No updates at all until enquiry sent to find out delivery status on May 25. No responses from Klip UK until 03 June. Incredible customer service support. Unf... Ver mais
A empresa respondeu
Ordered two products online and paid however confirmation email showed only one product. Rang company and they immediately helped by finding the order swiftly, confirming I had paid the correct amou... Ver mais
Had never heard of this shop before so was skeptical, but I searched around for eyelash serum and here was the most reasonable priced for it. Was really fast delivery seen as though I think it’s outsi... Ver mais
Detalhes da empresa
Escrito pela empresa
Klipshop is an e-shop for professional beauty products launched in 2015. The Klipshop e-shop currently brings together more than 1,000 brands such as Davines, Alfaparf, Kerastase, L'Oreal Professional, Keune and more. KlipShop works with official suppliers across the European Union, the United Kingdom and the United States of America.
Informações de contato
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It was amazing
It was amazing. The delivery didn’t take too long. It was packaged very secure. The atomiser itself is amazing and good quality. Thank you so so much and the price as well was amazing.
Great service
Fantastic selection of a variety of goods, quick and reliable service. Thank you, highly recommended!
Original Perfumes
Original Perfumes. Large selection of .
Always want to order more.
Good service.
Many thanks 😊
Outstanding products for a great price
Outstanding products for a great price. Speedy delivery and packaged with great care. Highly recommend
Amazing
Absolutely amazing. Quick delivery, high street products. Love my Juliette Armand cream and serum. Highly recommend.
Very pleased with the service I…
Very pleased with the service I received. The package arrived within the timeframe they’d told me. And I love my new Norwex lens cleaning scarf! As advertised
Really good and genuine product.
Excellent treatment
This ii the best treatment for hair I have ever tried. Got quality, ingredients. It’s getting hair soft and nourishing. I’m absolutely pleased with Hadat cosmetics. Excellent product and really works!
Very good project very happy with the…
Very good project very happy with the shaving experience good service
Edited Review
I initially did as much research as possible before ordering, given the mixed reviews. However, I was finding it difficult to source Norwex products in the UK, so I decided to give Klipshop a try. My experience matches what others have reported: the site claimed dispatch in 2–3 working days, and while I received a tracking email two days later it showed no info and only updated on the day of delivery.
By January 21 (having ordered on the 11th January), there were still no updates or delivery, so I emailed the company. To their credit, they replied quickly and explained that new customs regulations were causing delays (this was then further impacted by the storm). Even with that in mind, my order finally arrived on January 26—much later than expected.
The tracking only updated on the day the package arrived—unhelpful, but at least it turned up. As a former Norwex consultant, I can confirm the items are genuine Norwex products. Despite the unclear and slow shipping process, I did receive exactly what I ordered in the end.
Advice:
Email the company if you place an order, as they respond promptly.
Don’t expect a quick delivery—be patient with potential delays.

Resposta da KlipShop UK
Ordered a foundation haven't received it
Ordered a foundation, received order confirmation email... then nothing. According to my account on their website I have no existing orders with them.
Despite the message below... my account on this website still says 'No orders' under this account. I have also received an email saying technically the order isn't late. IT IS.

Resposta da KlipShop UK
The package arrived very quickly
The package arrived very quickly, everything is great. After reading the reviews, I was afraid to buy, but I definitely don't regret it. I don't understand why there are so many negative reviews about this online store.
Counterfeit products
I’m just here to echo what others have already mentioned. This website is far from genuine and sells fake products, as many people have pointed out. There’s hardly any information available, and when I reached out via email, they just claimed that the products are real without providing any proof. The only way to potentially get a refund (though I have zero trust that I’ll actually see my money back) is if I cover the shipping costs. What legitimate website asks customers to cover shipping when they’re dissatisfied with a purchase? Definitely not a trustworthy site.

Resposta da KlipShop UK
Great experience
I don't normally write reviews but all the negative reviews almost put me off making a purchase so thought I would add a positive one. Item arrived by the date specified and tracking was clear. Products were in perfect condition
I don’t usually review shops but I am…
I don’t usually review shops but I am reviewing this one because I am so relieved it turned out ok. I ordered about £100 of cosmetics at good prices and didn’t get an acknowledgment email so I began to worry whether the company is legitimate. The site doesn’t include much information. But I emailed customer services and got a quick response and the goods were delivered after a week (the expected timescale). Big sigh of relief!
Poor customer service and delivery.
Poor customer service and delivery.
They delivered my parcel in outside a ramdom building, I contacted them and after 8 days I have not heard from them yet and I don´t have my parcel.

Resposta da KlipShop UK
Great service
I wanted to write this review as not shopped with them before. Ordered on Saturday and my item was here Friday morning. Great service thank you 👍
Great experience with Klipshop
I wanted to add this review because I was unsure on using klipshop as I hadn’t heard of it before. However I can confirm I had a great experience, I ordered online and it came the following week via evri no problems whatsoever - thanks Klipshop.
I had good service from Klipshop
Ordered Norwex washing powder, as it is no longer available in the UK. I also added a Norwex floor mat because it was on offer, at a good price. I could see that delivery was about a week, However, my parcel arrived in 6 days. There was good communication from the company and my parcel was well packaged. I would order again.
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