KMC Legal Avaliações 

333
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Kirsty took us through sale and purchase and was really proactive. Always available, and always provided lots of detail when asked which was really helpful to understand our status within the move. Th... Ver mais

Avaliado com 5 de um total de 5 estrelas

5* service from KMC and in particular Hayley... never known a conveyencer like her. Professional, organised and managed to sort our sale in record time. She was always there when we needed advice and... Ver mais

Avaliado com 4 de um total de 5 estrelas

I had a bit of bad start when the first conveyancer assigned to my sale left, and then so did the next one! Was then assigned to Danielle who was brilliant, if I was just writing the review for her i... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a great experience throughout the process of purchasing our new home. Hayley Clarke was extremely helpful, professional and supportive from start to finish. She kept everything running smo... Ver mais

Detalhes da empresa

  1. Especialista em Transferência de Propriedades

Escrito pela empresa

KMC Legal is an emerging and forward-thinking law firm carrying out property transactions across London, Liverpool, Wales, Cheshire and the North West. Founded by estate agents, KMC Legal specialises in conveyancing services for estate agents and those focused on getting their property transaction completed as soon as possible. Delivering an unparalleled level of service to clients whilst making sure that everyone is kept updated on the progress of the case – Welcome to the future of conveyancing.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

333 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 20% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(333)

87 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Rachel Moore was fantastic

Rachel Moore was fantastic and her interaction with myself was very professional. The transaction took longer than I expected but I’ve no experience in buying a house before 😂. Rachel kept us fully updated and informed along the process via phone and email.

31 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Would highly recommend. They have an app which updates whenever you reached a milestone in the process which is helpful to keep an eye on the progress of your sale/purchase. The communication was clear and concise.

26 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

10/10 would recommend!

KMC Legal dealt with the super complicated sale of my flat and Ben and Suilin in particular were outstanding. I also used them for the purchase of my current house 2 years ago and wouldn’t hesitate to go back a 3rd time!

1 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant experience

I can’t thank Lorna, Suilin and the rest of the team enough! As a first time buyer I was really nervous about the process but they guided me through every step of the way.
All my queries were answered so quickly with clear explanations, and I was constantly kept up to date with the progress which was so reassuring.
I would confidently recommend KMC!

30 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I Would definitely recommend KMC Legal

I Would definitely recommend KMC Legal. They couldn’t do enough for me and my partner purchasing our first home! Quick, reliable and always answered any queries I had! I will be referring KMC to my friends and family in the future!

30 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality service

Recently used KMC Legal for the sale of our property and couldn’t have asked for a better service. Was kept in the loop each step of the way. Special shout-out to Lisa who made sure everything happened when it needed to, despite some issues with the other side, Lisa and her team stepped up and got it sorted. Would happily use again!!!

19 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy with the service I received

Very happy with the service I received. Used KMC for conveyancing on the property I just sold and everything was handled very smoothly. Lisa Neary was great, really attentive communication and and particularly impressive turnaround time. Would definitely recommend 👍

19 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Rachael Moore - Excellent Experience

I recently used KMC legal for the sale and purchase of my property’s. Rachael was fantastic throughout and without her being on the account I believe the whole chain would have fell through. Rachael went far beyond her remit to keep everything on track, and if everyone in the chain was as diligent and efficient as Rachael then we wouldn’t have had the issues we had.
I would have no hesitation in recommending KMC legal and Rachael in particular.

4 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Conveyancing

Conveyancing: Terrible experience with Lorna and Emily. 12 weeks after receiving a draft contract and management pack for a flat purchase I am still unable to exchange contracts. Attempts to contact them via email or phone have been unsuccessful. I would advise anyone reading this to avoid KMC Legal for conveyancing as they charge top-end fees for subpar services.

29 de janeiro de 2024
Avaliação não solicitada
logotipo da KMC Legal

Resposta da KMC Legal

Hi Carlos,

Thank you for taking the time to leave feedback, it is always welcome.

We're disappointed to read that you you have not had a positive experience.

For privacy reasons, we are unable to go into excess detail on here when addressing certain parts of your feedback, however, what we can say is that from receipt of the drafts contracts, there is a 16-18 week turnaround time. This time scale was unfortunately protracted by an external issue in relation to the management pack, of which we have no control over.

Throughout the process, we have regularly updated the introducer on this matter, however it is our understanding that you do not have access to their online portal and therefore were unable to see these updates - this particular issue, whilst unfortunate, is something we have no influence over.

Once again, thank you for taking the time to leave feedback. We hope this response sheds a bit of light on the situation and explains how and why things have happened when they did.

Kind regards,
Jack

Avaliado com 5 de um total de 5 estrelas

Very impressed!

Lisa Neary's team was amazing for my property purchase, so responsive and on the ball. Best solicitor's I've ever used, I would definitely recommend and use KMC Legal again thank you.

27 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No response to Formal Complaint about Final Account

KMC Legal acted for the sale of my home, recommended by Move Residential in Allerton. It proved difficult to get responses from the 3 different solicitors, and I received a small financial payment in recognition of this. Since then the Final Account was received, raising further questions which have been ignored over 4 months, including a Formal Complaint. KMC should review their procedures, and admit to past failings.

29 de janeiro de 2024
Avaliação não solicitada
logotipo da KMC Legal

Resposta da KMC Legal

Hi Mr Gray,

Thank you for taking the time to leave feedback, it is always welcome.

We're disappointed to read that you feel we have not been communicative. For privacy reasons, we are unable to go into excess detail on here when addressing certain parts of your feedback, however, I have raised your concerns internally and a senior member of staff will be in touch in a timely fashion in order to discuss a satisfactory resolution.

Kind regards,
Jack

Avaliado com 5 de um total de 5 estrelas

Rachael Moore - outstanding

I used Rachael Moore at KMC and her effort in this sale was second to none. I wasn't in the best situation but she put everything into making the sale go through as quickly as possible and despite being stuck in the middle of a chain, managed to communicate with the full chain to keep everyone in the loop. Had a few set-backs which were out of her control but she handled these well and managed my expectations with these also. Her communication to me was also great as I had never bought a house on my own before so she talked me through the process at each stage. Would 100% recommend

4 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant support and expertise

The whole team have been fantastic, Lisa Natalia and Suilin have been dealing with sale and they have been brilliant. Nothing is too much trouble, their replies are timely and even when they have been waiting to hear from the other side they have kept in touch with me to let me know. I have been so supported and looked after I am so grateful to the whole team. I highly recommend them especially if you feel nervous or out of your depth with the legal side their customer service is impeccable and I can’t thank them all enough.

22 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

I am very happy with the service I received while selling my house. They did it efficiently and professionally. The best thing I liked was the communication, they regularly updated me and when you rang there is always someone to help. My case was dealt by Saika Rayan and I will highly recommend her.

28 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Our sale was agreed in April

Our sale was agreed in April .
We still have no completion date, despite being told that by using this company, it a would be a quicker and less stressful sale.
We have found out that despite being told delays were due to the management company of the the flat we were selling not responding to questions that were asked, that KMC Legal did not look at the reply they receive for approx. 28 days. We are wondering how many times this has happened.
I would suggest that any one
thinking of using this company think twice

30 de novembro de 2023
Avaliação não solicitada
logotipo da KMC Legal

Resposta da KMC Legal

Hi Binnie,

We have looked through our files and your name is not recognised. Please contact us on 0151 832 4977 so that we can address your situation as this does not sound accurate.

Thanks,
KMC Legal

Avaliado com 5 de um total de 5 estrelas

Lorna is excellent

I have been dealing with Lorna Ferguson for about 6 years. She is so experienced and always gives regular and detailed updates. I am a mortgage broker and Lorna is my preferred contact for all things legal & property related. I recommend her to all my clients. Cannot praise Lorna highly enough. 5 stars!

16 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ben and the team were brilliant…

Ben and the team were brilliant throughout. They made an arduous process very simple. Most importantly they communicated throughout, updating me at each important point and answered my questions quickly.

I wouldn’t hesitate to recommend to others.

7 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I used this solicitor for conveyancing…

The main problem, I believe, is that they have a high turn over of staff. During my period, I think, I went through three. Each time my case is being picked up and then forgotten about when that person leaves and case officers are number pressure to complete hence errors are being made.

1) Registered and provided them the necessary documentation. They subsequently sat on it for 1 month even when my estate agent were chasing for an update…his emails were ignored.
2) They picked up the case and requested further info from me. Once provided they again sat on the case until I chased them 2 weeks later.
3) No support was provided translating the covenants into normal English. Once pushed for the a translation it contained a number of errors.
4) They give the impression they are not working for you as they offer various insurances like covenants and insurance in case my annual rent had not been paid. These insurance would not been needed if they translated the covenants correctly and reviewed the invoices provided showing my accounts with the management company were upto date.
5) They keep re-requesting information I had already provide like mortgage numbers and consent to assign application
6) I receive questions, I would answer and then they would repeat the same question.
7) I received multiple witness signature request when I only require one witness….i must be registered twice in their system

17 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Massive thank you to Rachael Moore at…

Massive thank you to Rachael Moore at KMC Legal she has been so attentive whilst helping us purchase our first home. As first time buyers it can be quite overwhelming digesting so much information but Rachael was always on hand to answer our questions, explain things thoroughly and always very quick responses. Rachael has been so on the ball for us to get our purchase pushed through.. we can’t thank you enough top class service.

6 de outubro de 2023
Avaliação não solicitada

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