K&M Hearing Solutions Avaliações 

114
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The support was excellent. Every part of the consultation was explained clearly, every question answered & my son & daughter included in helping set up the mobile phone & app.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Kara was fantastic! Walked me through the whole meeting, explained in simple terms what things meant and why they happened and just made me feel at ease. Would 100% recommend.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This was my very first visit to a Hearing Consultant to have my ears syringed and there was a certain amount of trepidation on my part. However, any apprehension that I felt was quickly put asid... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I booked an appointment for a tinnitus assessment and was feeling anxious . I need not have worried ! I was made to feel very comfortable and relaxed . Kara is so kind and reassuring . She explained e... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Audiologista
  2. Serviço de Conserto de Aparelhos Auditivos
  3. Loja de Aparelhos Auditivos

Escrito pela empresa

We are a family run business based in Truro, offering the highest level of care and attention to meet your needs. With over 20 years experience in the industry you can trust you will find the right solution. We offer hearing diagnostics, private hearing aids, wax removal and tinnitus consultations. We use state of the art equipment including our specialist Quiet Star Sound Booth.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

114 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(114)

41 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

How all businesses concerned with hearing ought to be

This hearing aid shop is on my walk into Truro from the station so first time i asked about hearing aids out of curiosity as i wear one from morning to night to correct my moderate hearing loss but bought them from someone in London.

Kara, one of the owner partners, was really helpful, knowledgable and informative. I found they are independent and use the hearing aid brands I had found the best, such as Starkey. It seems the latest hearing aids are rechargeable but Kara fixed my hearing aid with some maintenance tools, which sorted out the problem and has saved me hundreds of pounds sending it off to manufacturers via an audiologist in London. This had been expensive and very time consuming, with 3 returns for correct repairs needed on one occasion.

Therefore having an independent hearing centre in Truro (less than 10 mins walk from station and opposite a lovely cafe) removes the anxiety I experience when my hearing aid microphone stops working. Kara also showed me a Puretone dehumidifier to keep my hearing aid free of moisture and had filters and ear drops, which can be used at night by hearing aid wearers, to buy off the shelf. Big store brands often specify not to be used by hearing aid wearers. When I have time to focus I will explore a new hearing aid from K and M as they instill about trust, which is amazing to have nearby after my decades of negative experience with hearing aid dispensers in the past.

17 de abril de 2025
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you for your review Sophie, we really appreciate it. It was lovely to meet you, and I was happy to help 😊

Avaliado com 5 de um total de 5 estrelas

Very relaxed and informative appt

Very relaxed and informative appt . It was adapted for my complaint at the time as opposed to what I had booked . Information was then shared with GP promptly

16 de abril de 2025
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you for your review Gill. I'm so pleased you found your consultation addressed your needs. 😊

Avaliado com 5 de um total de 5 estrelas

Called in to make an appointment

Called in to make an appointment, and was sorted there and then, ears cleaned! Most impressed.

14 de abril de 2025
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you Mr Kent for your review. It was lovely to see you again 😊

Avaliado com 5 de um total de 5 estrelas

Life changing

I will go as far as saying the help and advice Kara gave me was life changing! I won’t detail the issues I have had but her calm, caring professionalism has enabled me to at last regain a normal hearing capacity.
Thank you so much
Kind regards
Roger

15 de abril de 2025
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

It was so lovely to meet you today Roger. Im so happy I could help, and look forward to seeing you again 😊

Avaliado com 5 de um total de 5 estrelas

Custom Sleep Earplugs

I came in for some custom sleep earplugs. Kara was lovely throughout the entire process. I had some difficulties getting the right fit with one of the ear plugs, and Kara was incredibly supportive in going through the process to adjust and correct the mould as many times as necessary to get the right fit. I highly recommend K&M Hearing Solutions.

1 de abril de 2025
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Resposta da K&M Hearing Solutions

Thank you for your review James, we really appreciate it 😊I hope you enjoy restful sleep with your new sleep plugs! 😴💤

Avaliado com 5 de um total de 5 estrelas

Great K&M solutions

I attended an appointment at K&M solutions. What a delightful place. A very friendly welcome. The consultation was carried out in a very professional, respectful, kind and friendly manner.
Thank you K&M solutions.

4 de abril de 2025
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you for your lovely review Dee. It was a pleasure to meet you, and I'm so pleased you enjoyed your visit 😀

Avaliado com 5 de um total de 5 estrelas

We purchased hearing aids from another…

We purchased hearing aids from another high street provider, and keep going back to be adjusted and not much better.
Then we saw K&M hearing in the Cornwall living magazine and booked in for the performance review and what a difference - it is the best my hearing has been in years and the family say how much more I can catch now - I (we) cannot recommend Kara enough and when anyone mentions hearing issues I say to them contact K&M - a very professional and welcoming service , Many thanks Sue

4 de abril de 2025
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you for your wonderful review Sue. We really appreciate it. I'm absolutely delighted that you are now hearing better with your existing technology 🤩I look forward to seeing you both in the future, in the meantime, you know where I am, if you need me 😉

Avaliado com 5 de um total de 5 estrelas

friendly

friendly, welcoming and client centred

11 de março de 2025
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you for your review Bran😊We look forward to seeing you again in the future, should you ever need us!

Avaliado com 5 de um total de 5 estrelas

Made to feel very welcome

Made to feel very welcome, lovely kind and helpful staff. Kara was amazing explained everything as we went along, and cleared my ears out!
Highly recommended!

12 de março de 2025
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you for your review David 😊 Im so pleased you felt comfortable during your visit. We look forward to seeing you again in the future, should you ever need us!

Avaliado com 5 de um total de 5 estrelas

What can I say about Kara and K&M…

What can I say about Kara and K&M hearing ?
I had an initial tinnitus consultation which was thorough and professional , this was then followed up with a fitting for hearing aids and also a referral to an ENT . Kara as well as being incredibly knowledgable and professional is caring , kind and made a slightly scary situation also fun with her friendly persona and a nice cup of coffee. I couldn’t recommend Kara more , the whole experience has been fantastic.

28 de fevereiro de 2025
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you so much for your review. I really appreciate it! I'm so pleased you found the whole process to be an overall positive experience. I'm looking forward to seeing you again to see how you are getting on with your brand new hearing aids! I'll tell Dave to stick the kettle on!

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Kara & Dave

Fantastic service from Kara & Dave. Warm welcome with coffee, and everything was clearly explained. Highly recommended.

28 de fevereiro de 2025
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you so much Lee for your review. Im so pleased you felt welcomed and relaxed during your consultation. And Dave does make a good cuppa! 😊

Avaliado com 5 de um total de 5 estrelas

A potentially life changing experience

Having put off addressing my hearing problems for too long, I feel that I struck gold when choosing K&M Hearing Solutions. Kara the audiologist is extremely experienced and knowledgeable and relates so well to her patients. I think she has found a solution to my hearing impairment which will greatly improve my quality of life and I am very grateful.

26 de fevereiro de 2025
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you for your lovely review Kim. It was such a pleasure to meet you. I'm looking forward to continuing our journey together to bring back better hearing 😊

Avaliado com 5 de um total de 5 estrelas

Outstanding

Very apprehensive when I booked but my worries were soon put to rest ...outstanding service... kara is very understanding and explained everything to me ..and then showed me why I shouldn't use cotton buds...and she makes a banging cuppa.....

26 de fevereiro de 2025
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you for your lovely review Dean. I'm so pleased you felt at ease, and you can't beat a proper brew! 😉☕️

Avaliado com 5 de um total de 5 estrelas

Excellent customer service!

Managed to get a same day appointment, really pleased to hear again! The team were all so friendly and wonderful, and had no problem with me bringing my 14 month old who played on the floor while I had the treatment. It’s so hard to juggle childcare, you often tend up putting your needs last. Such wonderful customer service, I’d definitely come again!

17 de fevereiro de 2025
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you for your lovely review Beth. It was absolutely our pleasure, and I'm so happy we could help. 😊

Avaliado com 5 de um total de 5 estrelas

Kara's lovely manner aligns perfectly with her skill set.

Kara's lovely manner aligns perfectly with her reassuring, in-depth knowledge of auditory health. Not only was my visit enjoyable, but I came away with a greater appreciation and knowledge of what it takes to be a practitioner in this field. As a male who is three score years plus, I would recommend that if you are experiencing any early signs of hearing loss, however minor, then a trip to K&M Hearing should be high on your list of things to do.

24 de fevereiro de 2025
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you so much for your review. I'm so pleased you found your consultation informative, yet enjoyable. I look forward to seeing you again next year 😊

Avaliado com 5 de um total de 5 estrelas

Kara was very kind and helpful

Kara was very kind and helpful! I had a blocked ear for weeks and she managed to clear it for me so I can hear again!!

14 de fevereiro de 2025
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you for your review Mrs Rule. Im so pleased you can hear again! 😊

Avaliado com 5 de um total de 5 estrelas

I recently had a wax removal

I recently had a wax removal, and it has made a remarkable difference to my hearing. Kara and Dave were incredibly welcoming and professional throughout the entire process, which made me feel completely at ease. I highly recommend their services to anyone in need of expert care. Thank you!

6 de fevereiro de 2025
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you for your review David 😊We really appreciate it. Im so pleased your hearing is back to normal now your wax has been treated

Avaliado com 5 de um total de 5 estrelas

My hearing was very well tested…

My hearing was very well tested especially with background noise.Kara took a long time listening to my problems and ordered me a A1hearing aid.I can hear much better especially where there is a lot of background noise.Kara through out my appointments explained how to look after my new hearing Aid.She was very kind and helpful.

31 de janeiro de 2025
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you for your review Barry. Im so pleased your are now hearing so much better and your aid is having such a positive impact

Avaliado com 5 de um total de 5 estrelas

I can highly recommend K&M Hearing Solutions

I can highly recommend K&M Hearing Solutions. It was my second visit for wax removal and the whole experience was very good indeed. The procedure was quick and painless and I felt I was informed at every step of the treatment. Kara is a very experienced, professional and kind practitioner. Thank you so much!

22 de janeiro de 2025
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you for your lovely review Ivonna. It was lovely to see you again and I look forward to continuing to look after your ears in the future 😀

Avaliado com 5 de um total de 5 estrelas

Fabulous experience getting my first…

Fabulous experience getting my first hearing aids. Very professional family run and independent company. Throughly explained my hearing problems and guided me through hearing tests and hearing aid optimisation to best suit my problem.
Fully recommend any one with hearing problems pay them a visit.
Loads of different hearing aids to choose from.

20 de janeiro de 2025
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you so much for your review Bob. Im looking forward to seeing you again to see how you have found your new world of sound through your new aids!

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