K&M Hearing Solutions Avaliações 

114
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The support was excellent. Every part of the consultation was explained clearly, every question answered & my son & daughter included in helping set up the mobile phone & app.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Kara was fantastic! Walked me through the whole meeting, explained in simple terms what things meant and why they happened and just made me feel at ease. Would 100% recommend.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This was my very first visit to a Hearing Consultant to have my ears syringed and there was a certain amount of trepidation on my part. However, any apprehension that I felt was quickly put asid... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I booked an appointment for a tinnitus assessment and was feeling anxious . I need not have worried ! I was made to feel very comfortable and relaxed . Kara is so kind and reassuring . She explained e... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Audiologista
  2. Serviço de Conserto de Aparelhos Auditivos
  3. Loja de Aparelhos Auditivos

Escrito pela empresa

We are a family run business based in Truro, offering the highest level of care and attention to meet your needs. With over 20 years experience in the industry you can trust you will find the right solution. We offer hearing diagnostics, private hearing aids, wax removal and tinnitus consultations. We use state of the art equipment including our specialist Quiet Star Sound Booth.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

114 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,9

Todas as avaliações

(114)

41 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Wonderful service so informative and…

Wonderful service so informative and kind. Amazing convenience being in the centre of Truro too and happy to fit appointments in around working hours fantastic.
Highly recommend to all thank you for all your care 😊

2 de janeiro de 2025
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you James for your review. We really appreciate it, and it really was our pleasure to be able to help :-)

Avaliado com 5 de um total de 5 estrelas

Vocational hearing requirements

Kara was able to see me at very short notice and was exceptional in her professionalism and patience. She understood fully my requirements and implemented any adjustments needed. A very pleasant and friendly environment and I wouldn't hesitate to recommend their services.

18 de dezembro de 2024
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you Mr Lloyd. We really appreciate you taking the time to complete your review. I was so happy I could help. Hope you and your family had a lovely Christmas break.

Avaliado com 5 de um total de 5 estrelas

K&N Hearing , very proffesional

I visited K&N Hearing earlier this month. Very professional, fully reviewed my ears and provided clear concise results and options. I was seen, tested and updated by Kara Butterworth. I would fully recommend her and K&N

18 de dezembro de 2024
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you Mr Bramley. Im so pleased I could help :-)

Avaliado com 5 de um total de 5 estrelas

Professional and Friendly

I visited Kara at KM Hearing Solutions.
This is the third place that I have had a hearing test in the last 2 years. Where Kara has stood out from the others is her friendly down to earth, professional approach. She takes time to talk through the process and all findings in your results are given to you in a way that it is easy to take in.
Her staff are very friendly & welcoming and had a very good tasting coffee while I waited!
Thank You Kara and Team.

13 de dezembro de 2024
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you for your review Steve. We really appreciate it. I feel it is so important to take the time to explain the results as I go along, and I'm so pleased you found this useful. Dave does indeed make a mean cuppa!

Avaliado com 5 de um total de 5 estrelas

My first visit. Back up team for Harry.

I first visited K&M Hearing Solutions with my husband. I was extremely impressed with the treatment he received. He was having difficulties with his hearing.
My hearing wasn't causing me any obvious problems, but I realised at my age it was time it was checked. Considering the initial and follow up care my husband had received it would have been stupid not to take advantage of the same treatment. Following the excellent audio test, it became obvious I did have problems that needed aid.
Kara's professionalism and experience makes her confident in the reassurance and advise she gives.
I would not hesitate to recommend K&M Hearing Solutions to anyone I thought needed advise.
Kara and Dave turn an appointment into a pleasant visit.

4 de dezembro de 2024
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

thank you for your lovely review Bren. It's always a pleasure to see you and Harry. Look forward to seeing you both again in January- i'll pop the kettle on! Hope you both have a lovely Christmas

Avaliado com 5 de um total de 5 estrelas

Highly recommend

I would highly recommend K&M Hearing to anyone in need of advice with their hearing.
It is a family run business that is both professional and friendly.

7 de novembro de 2024
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you Julie, I really appreciate you taking the time to send in a review and support our family run business :-)

Avaliado com 5 de um total de 5 estrelas

It was good to find a NHS trained person

It was a relief to find a NHS trained person who gave me a full hearing test as well as the wax removal, it was painless and comfortable. I would recommend going to this business, you can't take chances with your hearing. Thank you team brilliant 👍

12 de novembro de 2024
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

thank you for review. We really appreciate it. I'm so pleased you found the procedure unintrusive. Always happy to help :-)

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Quick, painless and I can hear properly again.
Thank you

6 de novembro de 2024
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

You are very welcome Moni. Happy to help :-)

Avaliado com 5 de um total de 5 estrelas

Very professional

Very professional, sympathetic, explained everything very well, and good coffee on arrival!

1 de novembro de 2024
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you for your review Mrs Pethybridge. It was lovely to meet you and your husband. Always happy to help :-)

Avaliado com 5 de um total de 5 estrelas

Ear clean and checkup

Excellent efficient customer service
Easy free parking nearby
Explained in great detail
Would recommend

15 de outubro de 2024
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

thank you so much for your review. Always happy to help and we're here for you should you need our services again in the future :-)

Avaliado com 4 de um total de 5 estrelas

Very impressive

I met with Kara today and was very impressed with all the tests that they do. Kara explained everything extremely well & at no time did I feel rushed even though the appointment went over time. I look forward to my fitting on Friday of my new high tech aids.
What also was nice was that I was offered a drink & a biscuit as soon as I walked through the door. You don’t get that at Specsavers. Thank you Kara & Dave.

15 de outubro de 2024
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you for your lovely review Mrs Jones. I'm looking forward to going on our journey together with your new hearing aids! Exciting times ahead!

Avaliado com 5 de um total de 5 estrelas

An informative and helpful consultation

From the moment I entered I felt comfortable, an excellent cup of coffee, thanks Dave.
Kara explained everything in detail but in understandable terms and elaborated on any concerns I had. Everything she did was shown to me on the big screen including video of the insides of my ears. I found the whole experience informative and helpful. I will definitely go back for the free yearly checkups.

14 de outubro de 2024
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you for your lovely review Mr Alexander. Dave does serve a good cuppa! We look forward to seeing you again next year :-)

Avaliado com 5 de um total de 5 estrelas

Great experience with K&M Hearing Solutions

I would highly recommend K&M Hearing Solutions for any hearing concerns. Excellent customer service, with friendly and welcoming staff. Kara was very professional and provided a thorough assessment, explaining each step of the process and the results. Thank you very much for your help and advice.

9 de outubro de 2024
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Youre welcome Alannah. We aim to deliver a high quality, personalised service, so I am so happy you felt well cared for.

Avaliado com 5 de um total de 5 estrelas

Kara was very patient and professional…

Kara was very patient and professional and took great care in explaining all the options, now looking forward to the fitting and getting used to hearing all the sounds that I have been missing

10 de outubro de 2024
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Thank you for your review. We like to go the extra mile in our hearing assessments. I am looking forward to beginning our journey together with your new hearing aids!

Avaliado com 5 de um total de 5 estrelas

Fantastically helpful

Fantastically helpful - I was visiting Truro on business and developed a hearing aid problem - opening the shop for me before opening time and then helping me by sorting out my hearing aid. Thank you very much.
Richard

17 de setembro de 2024
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

It was my pleasure Mr Stead - always happy to help

Avaliado com 5 de um total de 5 estrelas

Hearing Solutions Truro - Service Second to None!

Hearing Solutions came to the rescue! My brother-in-law came from Somerset to stay with us for a week in West Cornwall and was having trouble with his NHS hearing aids to the extent that he could not wear them. We went to Truro and visited Specsavers and Boots audiologists who were unhelpful.
We then found Hearing Solutions where Kara was unbelievably helpful and quickly sorted the problem. My brother-in-law can now fully enjoy his holiday with us and we can all have a conversation with him!!
Our grateful thanks to Kara of Hearing Solutions who had no obligation to help us but willingly helped us out. So kind.

12 de setembro de 2024
Avaliação não solicitada
logotipo da K&M Hearing Solutions

Resposta da K&M Hearing Solutions

Thank you for your kind review Mr Mearns. I was happy to help. I hope your brother-in-law and his wife have a lovely break in Cornwall.

Avaliado com 5 de um total de 5 estrelas

Thankyou K&M hearing

The service and advice given by Kara was first class. Very calm but efficient.
Made me very welcome and communicated so quickly with my Consultant in order to resolve m issue.

4 de setembro de 2024
Avaliação não solicitada
logotipo da K&M Hearing Solutions

Resposta da K&M Hearing Solutions

Thank you for your review Anya. Im happy I could help. We have great relationships with our local consultants and send over reports the same day, in order to provide a seamless service.

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service. Helpful, friendly and sorted my hearing problem immediately.

2 de setembro de 2024
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

Im so happy I was able to help Mrs Thompson. Thank you for taking the time to leave me your review.

Avaliado com 5 de um total de 5 estrelas

Nice friendly service

Nice friendly service. All done effectively and quickly -thanks!

2 de setembro de 2024
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

thank you Mr Pool, we look forward to seeing you again in the future

Avaliado com 5 de um total de 5 estrelas

Whilst away on holiday our daughter…

Whilst away on holiday our daughter developed blocked ears, to the point they were causing her a lot of discomfort. We tried numerous ear wax removal places, either they didn’t answer or had no availability whatsoever. We happened to walk by K&M Hearing Solutions and asked if they had any emergency appointments and to our relief they got my daughter sorted out right there on the spot.

The practice was very welcoming, most importantly everything clean and calming for my anxious 8year old.
Cara was absolutely amazing she even did my ears too :)

After the wax was removed I had a happy daughter again.

Can’t thank Cara enough

27 de agosto de 2024
Avaliação não solicitada
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Resposta da K&M Hearing Solutions

It was my pleasure Hayley. Hope you and your family had a wonderful holiday.

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