Knock Avaliações 213

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We worked with Sara Stead over at Knock and we were blown away by her. I'll be honest, no part of me wanted to rely on using Knock since there's a cost, but ultimately without them we wouldn't hav... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The bridge loan option with Knock allowed us during the peak of a hot Seller market to get the house we wanted before selling our existing home. Unlike the local lender we were originally working with... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everyone was very professional and knew their job well. I never asked a question that was not answered immediately. After this experience I would never think of using anyone else. Everything happe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Working with Knock has been amazing! They are helpful, communicative, and very easy to work with. They had made a complicated sell/buy so much easier for my clients! Highly recommend!!

A empresa respondeu

Detalhes da empresa

  1. Credor fiduciário

Sobre Knock

Escrito pela empresa

Get started

Buy before you sell with our first-of-its-kind Knock Bridge Loan™, enabling you to use the money “tied up” in your current home to purchase your next one!

Buying before selling with the Knock Bridge Loan allows you to pay only one mortgage at a time, skip double moves, and avoid living through showings and repairs. It also means you can maximize the return on your departing property by taking advantage of funds made available to prepare it for sale. Knock partners with real estate agents and lenders to provide you with cash flow, along with more certainty, convenience and competitiveness on your home buying and selling journey.

Founded in 2015, Knock has earned the industry’s trust: an A+ Better Business Bureau rating and relationships with more than 120,000 real estate agents in 75 markets across the US. Knock is backed by leading investors, including Foundry Group, Second Century Ventures, RRE, Greycroft, and Parker89. With a 5-star rating from over 750 reviews, Knock prides itself on building a better bridge between homes.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

213 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(213)

71 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

NO TO BRIDGE LOANS, NO TO PAYING TWO MORTGAGES

They tell you they want your business, they will buy your home and then dont so you end up paying two mortgages. TERRIBLE business model - stay away from BRIDGE LOANS - Stick with Conventional and ARM's, this is a sour deal for anyone looking to sell. If you're agent is good, they will it within the 30 day period.

25 de setembro de 2024
Avaliação não solicitada
logotipo da Knock

Resposta da Knock

Hi Donnie, thank you for taking the time to provide this feedback. We are surprised to hear about this experience as it does not reflect our standards. We have tried to reach out multiple times to get more detailed information but haven't heard from you. We would love to discuss the details so we can address any misunderstandings and potentially rectify the situation. You can contact us at 1-866-996-1695 or email us at hello@knock.com

Avaliado com 5 de um total de 5 estrelas

a very simple process

a very simple process, the attention and information my clients received allowed them to get into their new home very quickly

18 de outubro de 2024
Avaliação não solicitada
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Resposta da Knock

Hi Suni, Thank you so much for taking the time to leave some feedback. We are thrilled you chose to partner with Knock and look forward to the next opportunity to work together!

Avaliado com 5 de um total de 5 estrelas

Nothing short of amazing!

The communication with Knock lending is impeccable. They are very clear about the process and timeline and make sure that everyone is in the loop on what is needed and when. They also have amazing customer service and will answer any question, any time, and make sure to respond in a timely matter.

11 de outubro de 2024
Avaliação não solicitada
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Resposta da Knock

Hi Michael, we appreciate you taking the time to leave this feedback. Thanks for being a great partner and we look forward to the next opportunity to work together!

Avaliado com 5 de um total de 5 estrelas

The suppor"Exceptional Experience with Knock Lending" I recently had the…

The support I recently had the opportunity to work with Knock Lending, and I must say it was a positive experience. The team at Knock Lending was professional, responsive, and dedicated to ensuring a smooth process from start to finish. They provided clear communication and were always available to answer any questions I had. Their expertise in the lending industry was evident, and they made the entire experience seamless and stress-free. I would highly recommend Knock Lending to anyone in need of reliable lending services.

4 de outubro de 2024
Avaliação não solicitada
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Resposta da Knock

Hi Eddie, thank you so much for taking the time to leave this review. We are thrilled you chose to partner with Knock and look forward to the next opportunity to work together!

Avaliado com 5 de um total de 5 estrelas

A++++ EXPERIENCE!!

Trisha & her team at Knock Lending were amazing! They helped us get to the closing table for my buyer who had an unfortunate situation with the sale of her home in NJ not closing on time.

30 de setembro de 2024
Avaliação não solicitada
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Resposta da Knock

Hi Matthew, thank you for leaving this wonderful feedback and we are so happy to hear you had an amazing experience with Trisha and her team! We are thrilled you chose to partner with Knock and look forward to the next opportunity to work together.

Avaliado com 4 de um total de 5 estrelas

Trisha was great!

Trisha was great to work with and worked after hours to make everything happen. Thank you!
The entire process and documents needed was a lot and the client fees were very high. This program is not for everyone. Thank you Trisha for all your hard work!

2 de outubro de 2024
Avaliação não solicitada
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Resposta da Knock

Hi Natalie, thank you for taking the time to submit this review. We take all feedback very seriously. We are happy to hear that Trisha was great to work with and look forward to working with you again!

Avaliado com 5 de um total de 5 estrelas

The staff was more than helpful

The staff was more than helpful. At every turn they were there to help, give advise and just listen if needed. I am very grateful for their diligence in the whole process.

19 de agosto de 2024
Avaliação não solicitada
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Resposta da Knock

Hello, thank you for taking the time to write this spectacular review! We are thrilled to hear you had such a top-notch experience working with our team. Thank you for choosing Knock and we look forward to working with you again in the future!

Avaliado com 5 de um total de 5 estrelas

Knock was so easy to work with

Knock was so easy to work with. Expeditious, communicative, responsive. It was a pleasure working together. You made the process very easy.

29 de agosto de 2024
Avaliação não solicitada
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Resposta da Knock

Hi Sondra, thank you so much for taking the time to write this review. We are thrilled you chose to partner with Knock and look forward to the next opportunity to work together.

Avaliado com 5 de um total de 5 estrelas

Good Communication

Trisha and her team consistently send updates to keep us on track for our closings. I had TWO Knock files this month where I had just under 30 days to close on my purchase, and we still made it happen.

2 de setembro de 2024
Avaliação não solicitada
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Resposta da Knock

Hi Sandy, we appreciate your review and are so happy to hear you had a great experience with Trisha and her team! We are thrilled you chose to partner with Knock and look forward to the next opportunity to work together.

Avaliado com 5 de um total de 5 estrelas

Great communication from Trisha and…

Great communication from Trisha and team. Highly recommend!

4 de setembro de 2024
Avaliação não solicitada
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Resposta da Knock

Hi Kyle, we are so happy to hear you had such a positive experience working with Trisha and the team! Thank you for choosing Knock and we look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Trisha & Team do a great job

Trisha & Team do a great job! Highly recommended!

3 de setembro de 2024
Avaliação não solicitada
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Resposta da Knock

Hi John, thank you so much for taking the time to write this review. We are so happy to hear you had a great experience working with Trisha and the team! We are thrilled you chose to partner with Knock and look forward to the next opportunity to work together.

Avaliado com 5 de um total de 5 estrelas

Process went smoothly

Process went smoothly, great response times

19 de agosto de 2024
Avaliação não solicitada
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Resposta da Knock

Hi, we are so happy to hear your process went smoothly! We appreciate you taking the time to write this wonderful review :)

Avaliado com 5 de um total de 5 estrelas

The Knock team is amazing!

The Knock team is amazing! Catherine was our rep and she went above and beyond to help secure financing for a new house when the old house didn't sell in time. The entire process was smooth and the team was great to work with. Highly recommend!

30 de abril de 2024
Avaliação não solicitada
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Resposta da Knock

Hi Athena, thank you so much for taking the time to leave some feedback. We are so happy to hear you had a great experience working with Catherine! We are thrilled you chose to partner with Knock and look forward to the next opportunity to work together!

Avaliado com 1 de um total de 5 estrelas

Do Not Trust Knock Lending

My name is Ariel, my Knock Lending account was 230618860, do not trust this company, before we signed a contract they told me that the value of my house was $ 370,000.00, that they have a proprietary algorithm that they use to determine an adequate price of the property , it was sent it to me on the knock Home Swap Purchase Offer, they called it a Contract Inducement . They do not send a professional appraiser, So, based on that price and the fact that my old house was paid off we decided to go for a house for 465 k, we knew that we would have a mortgage of a lit it more the 120k after all closing cost and commission would be paid off. We bought the new house with them, but things turned bad when we listed the house after we bought the new house for sale. We listed the house for 377K, Our Realtor agent did an independent appraisal that it came at 340 k and when we had our first offer for 377 k the FHA bank sent an appraiser that came back to a low 325K, I was furious with knock lending, I sent emails to all the people that were involved in our contract but they all were silent for two weeks, so , I demand an explanation and that was this agent named Jenn Nestor from Atlanta explained to me that Knock lending used our Realtor agent opinion to value our house , not the so called company proprietary algorithm as was send it to me on the contract, I can see a law sue right there . The FHA appraisal stopped the opportunity for selling the house to any FHA buyer for the next 6 months, so we lost the possibility to sell to the bulk of the potential buyers. It took us 6 months to sell the house to a final price of 345 K with a loss of 25K, we had to pay a late fee of $ 8215.01 and a total interest of $4456.41 for only one month that we passed the date line of December the 30th. But there is more, the average time to sell the house in Port St Lucie is 64 days, so from June 2023 when we bought the new house to Feb 2024 we had to pay over 12 K just to the interest to the new house without have the opportunity to send a big payment to the principal if we would have sell the house in a little than two months. Now the loss for using Knock Lending amounts to 25 K of the appraisal difference, $ 12,671.51 for the late fee and interest to Knock Lending and over $10 k lost to the interest only to the new house to the hefty loss of $47,671.51. Folks, I recommend selling the house first and buying it later. Knock lender made a profit of $7400 from us and still they do not admitted that they did not do anything wrong, in their mind they did not did anything wrong but I disagree, now the logical step is to find a lawyer that would like to take my case or go to the government agency that regulate Knock lending or do both at the same time. This is the name of the Knock lending employees that were involved in my transaction: Francine Bethune, Detoria Lomax, AJ Fontanilla, Heather Trautman, Allie McKinley, Jenn Fusion , Jenn Nestor , Trisha Schmidt,. But, by the way, AJ Fontanilla suggested to me that I should sell my house for 325 K, that it was my mistake. To answer the Knock reply, again , the only thing that was explained to me and it is on writing and signed by me and Knock is that the value of my house was done thru your Purchase Offer using your Property Algorithm , no that it came thru my agent, there is nothing in the Purchase Offer that the Estimated List Price was from my Real State Agent , it is on the FAQS highlighted in blue at the beginning of the document ".How is the price determined?
Knock uses a proprietary algorithm that determines an adequate price,
and this price is underwritten as part of your loan pre-approval" So they said

10 de junho de 2023
Avaliação não solicitada
logotipo da Knock

Resposta da Knock

Mr. Cruz,

Thank you for taking the time to provide your feedback. Knock prides itself on fostering a seamless home buying experience, and we are disappointed that yours was far from perfect.

Our product is intended to provide certainty in purchasing your new home, and selling your old home. The Knock Bridge Loan includes a fixed upfront fee and is interest free for up to 180 days. Knock Property 1, LLC also provides a Knock Purchase Offer that serves as a backup and can be executed at the end of the 180 day period if your house hasn’t sold to another buyer.

As you mentioned, our team explained to you that the $370K list price was provided by you and your agent, and is noted in the Knock Purchase Offer as the Estimated List Price. We also verified this number with you early on in the process, and the impact of the list price on fees and the Knock Purchase Offer, as you considered listing for an even higher price.

Knock Property 1, LLC does also use its own proprietary algorithms as part of the valuation process and calculation of the Knock Purchase Offer price, which is ~80% of the estimated market value. You made very clear to us early on in the process you had no intention of needing or accepting the Knock Purchase Offer, so our goal was to support you as best we could in getting your house sold.

When your home first went under contract with an FHA buyer, they had to obtain an independent appraisal ordered by the buyer’s lender, which came in low. As you may know, Knock has no control over independent appraisals or what appraiser a buyer's lender may use. As a result, the path forward was solely your choice of accepting 1 of multiple additional offers that could close quickly or waiting the FHA-required 6 months to obtain a new appraisal, which would put your Bridge Loan past maturity. As you mentioned Knock Lending does have late fees that incur after 180 days if the bridge loan has not been repaid as we are unable to meet all our customers’ needs if the interest-free bridge loan was indefinite. We welcome the opportunity to discuss your situation further and will have one of our managers reaching out to you directly.

Avaliado com 1 de um total de 5 estrelas

The only good that came out of this was…

The only good that came out of this was that we did get our new home but when we started the process with Knock we were excited and how it was explained to us seem like a really good idea, Well that's not how it went they kept switching people working on our paper work and they didn't know where the other person left off we were confused half the time, then we thought everything was good to go packed up the old house got it ready to go on the market took everything we didn't need out of the house, then were told two days before closing we had to come up with 10k that we didn't have, we were stressed, my anxiety was threw the roof, we ended up loosing all of our equity of the new house to get 8k of the 10 and the seller gave 2k and they said they were going to give us a credit for all of the problems we had threw out all of this and they gave us $37.00 yes you read that right thirty seven dollars for a month and a half of problems of going back and forth having anxiety attaches, not knowing what was going to happen at all was only worth 37.00 dollars of credit to them, we lost a lot more than that threw this process with them. I would never recommend them to any one

As of 10/20/2022 Knock took this issue very seriously and contacted us, we are very happy with the out come and the prompt response we received. and I would say even thought our experience was not the greatest the out come was we do have our dream home and now we feel like we were heard and that all of the troubles that we did have to go through did matter to them and that they stated that they were going to correct this so others will not have to go threw the same thing and I do believe that they will make these changes I would recommend people to use Knock with the changes made it is a game changer. Thank you Knock Lending for hearing us and rectifying this matter

4 de agosto de 2022
Avaliação não solicitada
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Resposta da Knock

Thank you for talking with us and providing valuable feedback. We’re sorry for the confusion on this matter. We are taking action and you should expect a follow-up phone call later in the week to confirm the details.

Avaliado com 4 de um total de 5 estrelas

Home Move

Dom Roher was helpful in helping to get our loan done to move to another house while making himself available off ours to answers questions and provide guidance.

29 de julho de 2022
Avaliação não solicitada
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Resposta da Knock

Hi Justin, thank you for leaving this review. We are so happy to hear you had a great experience working with Dom! Nothing makes us happier than you being in your dream home. Congratulations!

Avaliado com 5 de um total de 5 estrelas

So far

So far, so good. In the middle of my first experience with the Knock HomeSwap program. This is great! It’s allowing my Purchaser to close and move into their new home before closing on their existing one. Andrew Yeakey was our initial contact. Dom Roher and his team took the reigns from there. Great communication and service to date.

14 de setembro de 2022
Avaliação não solicitada
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Resposta da Knock

Hi Ruth, thank you for this wonderful review. We are so happy to hear you and your client is having a great experience working with Dom and the team. We are thrilled you chose to partner with Knock and look forward to the next opportunity to work together!

Avaliado com 5 de um total de 5 estrelas

Dom Roher was amazing

Dom Roher was amazing. Great communication-easy to work with and just a overall top notch performer.

14 de janeiro de 2022
Avaliação não solicitada
logotipo da Knock

Resposta da Knock

Hi Dana, thank you for these kind words! We are so happy to hear you had a great experience with Dom. We appreciate you taking the time to write this wonderful review :)

Avaliado com 5 de um total de 5 estrelas

A pro takes over.....

After a bumpy start our file was transferred to a PRO, Dom Roher! Smooth sailing until the finish Dom was informative, communicated each step and helped my client to the finish. Thanks Dom, I look forward to the next time!

1 de julho de 2022
Avaliação não solicitada
logotipo da Knock

Resposta da Knock

Hi Katie, thank you so much for taking the time to share your experience with us. We are so glad to hear everything went smooth working with Dom! If you ever have any thoughts on how to improve our process, our ears are open! In the meantime, enjoy your beautiful new home!

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