Komore Avaliações 

Resposta da Komore

Há 2 dias

Hi , Yvonne, We're very sorry to hear about your experience. We'd like the opportunity to put things right for you.
We've already contacted you by email to help resolve this issue. Please keep an eye out for a message from service@komore.co.uk, and we look forward to hearing from you soon. Thank you.

Resposta da Komore

Atualizado em 4 de jun. de 2026

Dear Gillian,

Thank you for your feedback, and we are sorry to hear about your experience.

After reviewing your case, we can confirm that our customer service team responded to your email on 2 June with information regarding your return request. It is possible that the email was missed or filtered into your spam/junk folder.

To ensure you receive the information, we have now resent the email containing the return instructions and relevant details.

We sincerely apologize for any frustration caused and would appreciate it if you could check your inbox (including your spam/junk folder). If you still cannot receive our email, please contact our customer service again and we will be more than happy to help and work with you to resolve this matter as quickly as possible.

Kind regards,
Komore

Resposta da Komore

12 de mai. de 2026

Dear Mrs. Margaret Leighton,

Thank you for your feedback, and we’re sorry to hear that you’ve experienced difficulties with your return request.

We would like to help resolve this for you as quickly as possible. Please contact our customer service team directly with your order number and details of the item you wish to return, and we will look into the matter further for you.

We appreciate your patience and thank you for bringing this to our attention.

Best regards,
Komore

Resposta da Komore

13 de mai. de 2026

Dear Michael Harwood,

We sincerely apologize for the mistake with your order. After checking, we confirmed that the wrong item was sent.

Unfortunately, there was also an issue with our PayPal account at the time of your purchase, which caused the payment not to be received successfully.

We contacted you to arrange the outstanding payment and immediately resend the correct item. We are very sorry for the inconvenience and confusion caused, and we truly appreciate your patience and understanding.

We will work harder to prevent this from happening again.

Best regards,
Komore

Resposta da Komore

12 de fev. de 2026

Dear customer,

Thank you for your fantastic review! We’re so glad to hear that you’re pleased with the product and that it’s working well for you. It's great to know the price and fast delivery met your expectations.

We truly appreciate your feedback and look forward to serving you again in the future!

Best regards,
Komore

Resposta da Komore

29 de jan. de 2026

Dear Deborah，

Thank you so much for your wonderful feedback! We're thrilled to hear that you're pleased with your item and that the quality and price met your expectations. It’s great to know that the quick delivery made your experience even better.

We truly appreciate your feedback and can’t wait to have you shop with us again! If you ever need anything else, don’t hesitate to reach out.

Best regards,
Komore

Resposta da Komore

29 de jan. de 2026

Dear customer,

Thank you for sharing your experience! We're so glad to hear that your return and refund process went smoothly. We strive to make things as easy as possible for our customers, and it’s great to know we hit the mark.

If you need anything else in the future, don't hesitate to reach out!

Best regards,
Komore

Resposta da Komore

30 de dez. de 2025

Dear Dianne,

Thank you so much for your wonderful review! We’re thrilled to hear that your radiators were delivered on time and in perfect condition. It’s also great to know that you were happy with the discount!

We’d be more than happy to help with any future orders and look forward to serving you again. If you need anything else, don’t hesitate to reach out.

Thanks again for choosing Komore – we really appreciate your support!

Best regards,
Komore

Resposta da Komore

23 de dez. de 2025

Dear Tucker,

Thank you so much for your great feedback! We're thrilled to hear that you're happy with your purchase and delivery. We can’t wait to have you back for your next order. Let us know if you need any assistance – we're here to help!

Best regards,
Komore

Resposta da Komore

16 de dez. de 2025

Dear Paul Sheppard，

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with your purchase and feel it’s worth the money. We truly appreciate your support and are so glad the product met your expectations.

If you have any further questions or need assistance in the future, don’t hesitate to reach out. Thanks again for choosing us!

Best regards,
Komore