Оцінка-0. Відправили мені білет на подію 1 листопада в 23.30. А концерт відбувся 1 листопада в 20.00. В результаті я не попала на концерт свого улюбленого виконавця. Гроші поки не повернули, не... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Leider schreibt man zu selten gute Bewertungen, wenn alles gut klappt. Meistens möchte man die negativen Erfahrungen mit der Welt teilen. Unsere Veranstaltung wurde leider abgesagt, Trotzdem möchte ic... Ver mais
A empresa respondeu
Ich habe kürzlich Tickets über kontramarka.de gekauft und bin wirklich positiv überrascht. Die Seite bietet eine große Auswahl an Veranstaltungen, und die Preise sind absolut angemessen, man hat das... Ver mais
A empresa respondeu
Jestem bardzo zadowolona z kontaktu z firmą, mogę korespondować po polsku, a to wszystko ułatwia:) Szybko otrzymałam zakupiony bilet i konkretne informacje, wiem, że mogę liczyć na pomoc w razie probl... Ver mais
Detalhes da empresa
Sobre Kontramarka.com
Escrito pela empresa
Kontramarka.com offers its customers fast, convenient and reliable ways to order tickets without queues, 24 hours a day, 7 days a week.
Your benefits: You purchase your ticket whenever and however you wish; You save time by purchasing your ticket in less than 2 minutes; No waiting in lines or long trips to ticket offices; You can order from anywhere in the country and abroad.
Our agency provides a wide selection of events for all ages. You can find out more about each of them on the official Kontramarka.de website or in our group by following all the news. Have a nice day
Your benefits: You purchase your ticket whenever and however you wish; You save time by purchasing your ticket in less than 2 minutes; No waiting in lines or long trips to ticket offices; You can order from anywhere in the country and abroad.
Our agency provides a wide selection of events for all ages. You can find out more about each of them on the official Kontramarka.de website or in our group by following all the news. Have a nice day
Informações de contato
An der Urania 15, 10787, Berlin, Alemanha
- info@kontramarka.com
- kontramarka.com
4,3
Excelente
144 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It’s pretty easy to make a purchased
It’s pretty easy to make a purchased. I would like to recommend this site to buy a tickets to anything.
30 de abril de 2025
Resposta da Kontramarka.com
We are happy if our clients are happy too :)
Resposta da Kontramarka.com
Gracias por dejarnos su opinión.
Bien pero con margen de mejora
A pesar de que se colapsó la web, pude comprar una entrada y después de reclamarla, recibirla por email.
Consejo, haced como otras webs, preventa con sala de espera y cola.
30 de abril de 2025
Resposta da Kontramarka.com
Estimado cliente,
le agradecemos la idea y la examinaremos a fondo internamente.
Atentamente
Kontramarka.com Team
Imposible saber que asientos están DISPONIBLES
A la hora de elegir los asientos no se sabe cuales están libres, todas aparecen disponibles y cuando las seleccionas es cuando te dice que no están disponibles
30 de abril de 2025
Resposta da Kontramarka.com
Estimado cliente,
Nos sorprende esta afirmación, ya que los asientos disponibles se muestran claramente en color. Los asientos que se muestran en blanco (dependiendo de la configuración de luz de la pantalla - en gris) no están disponibles y no se pueden pedir. Nuestro experimentado equipo de atención al cliente estará encantado de ayudarle con cualquier duda que pueda tener.
Atentamente
Kontramarka Team
Congratulations for your service
They have a good website, the only problem is that the web is mainly in kazajo
30 de abril de 2025
Resposta da Kontramarka.com
Dear customer,
Unfortunately, we do not quite understand what you mean. The main language of the website is English. If you mean the posters for the individual events, these posters are usually in the language in which the event takes place. As we receive these image files from the respective event organizers, we unfortunately have no direct influence on how they are designed and ask for your understanding.
Yours sincerely
Kontramarka Team
User-friendly interface
First thing that I liked is the immediate visibility of the sitting plan, free spaces and prices.
Other platforms required much more actions and steps for this.
30 de abril de 2025
Resposta da Kontramarka.com
We are happy when our clients are happy too =)
Resposta da Kontramarka.com
Nous sommes satisfaits lorsque nos clients le sont. =)
Compré rápido no tan cerca como quería…
Compré rápido no tan cerca como quería pero me hizo feliz
30 de abril de 2025
Resposta da Kontramarka.com
Estamos satisfechos cuando nuestros clientes están satisfechos. :)
Resposta da Kontramarka.com
Estamos satisfechos cuando nuestros clientes están satisfechos. :)
fatal, un caos
se bloqueó la pagina para comprar las entradas de dimash y estuve 2h para poeder comprarla... un caos
17 de abril de 2025
Resposta da Kontramarka.com
Dear Carmen,
Thank you for your feedback.
We sincerely regret that you experienced difficulties during the ticket purchase.
Due to an exceptionally high demand, the system was temporarily overloaded, and we understand how frustrating this must have been. The situation was stabilized, and ticket sales are now running smoothly.
If you have not yet been able to complete your order, we recommend trying again — tickets are still available, but they are selling fast.
If you encounter any further difficulties, please feel free to contact us directly — we’ll be happy to assist you personally.
Thank you once again for your incredible support!
Best regards,
Kontramarka.com Team
Sistema colapsado
Intentamos durante hora y media sacar las entradas, el sistema colapsado, conseguimos por fin escoger asientos y al pagar, cayo el sistema, al fin recuperamos y pagamos con Paypal.
Me dicen que hay problemas con el pago y despues de tres días y muchos mails, por fin tengo mis entradas!!!
De todas maneras, aún con las dificultades habidas, estoy contenta de que se haya solucionado todo y pueda ir al concierto.
Grácias ❤️
17 de abril de 2025
Resposta da Kontramarka.com
Estimado cliente,
Le pedimos disculpas por el retraso.
El número excepcionalmente elevado de fans al inicio de la preventa ha provocado también un aumento de las consultas por correo electrónico.
Con respecto a su pago:
Normalmente recibimos una notificación automática de PayPal informándonos de que se ha recibido el pago.
Lamentablemente, en este caso no ha sido así, por lo que hemos tenido que verificar el pago manualmente.
Nos alegramos de que el proceso se haya completado con éxito y de que sus billetes estén en su poder.
Un cordial saludo
Su equipo de Kontramarka.com
Pésimo servicio en la venta de entradas…
Pésimo servicio en la venta de entradas de Dimash en Barcelona, más de una hora para conseguir entrar, sin establecer cola de ningún tipo, y después al menos otra hora sin que funcionara el pago con ninguna tarjeta de crédito; además imposible visualizar tus órdenes en kontramarka.com, tuve que entrar por kontramarka.de. Se que van a responder que el servicio se restableció rápidamente pero cientos de personas somos testigos de que no fue ast. Espero que hagan algo para que no vuelva a suceder
17 de abril de 2025
Avaliação não solicitada
Resposta da Kontramarka.com
Dear client,
thank you for reaching out. As you speak about the same issue, which was raised already by other clients, we can only repeat the same, as the case is the same:
Due to an exceptionally high demand at the start of the ticket sale, our servers experienced a temporary overload, which unfortunately affected some orders. We truly appreciate your patience and understanding.
The situation was stabilized, and ticket sales are now running smoothly. If you have not yet been able to complete your order, we recommend trying again via www.kontramarka.com — tickets are still available, but they are selling fast.
If you encounter any further difficulties, please feel free to contact us directly — we’ll be happy to assist you personally.
Thank you once again for your incredible support!
Best regards,
Kontramarka.com Team
Hard to get the ticket
Hard to get the ticket. Process very slow. The page collapsed from the first moment
17 de abril de 2025
Resposta da Kontramarka.com
Dear client,
thank you for reaching out.
Due to an exceptionally high demand at the start of the ticket sale, our servers experienced a temporary overload, which unfortunately affected some orders. We truly appreciate your patience and understanding.
The situation was stabilized, and ticket sales are now running smoothly.
If you have not yet been able to complete your order, we recommend trying again via www.kontramarka.com — tickets are still available, but they are selling fast.
If you encounter any further difficulties, please feel free to contact us directly — we’ll be happy to assist you personally.
Thank you once again for your incredible support!
Best regards,
Kontramarka.com Team
Site crashed upon release of tickets
Site crashed upon release of tickets. Took more than 2 hours to purchase tickets.
16 de abril de 2025
Resposta da Kontramarka.com
Dear client,
thank you for reaching out.
Due to an exceptionally high demand at the start of the ticket sale, our servers experienced a temporary overload, which unfortunately affected some orders. We truly appreciate your patience and understanding.
The situation was stabilized, and ticket sales are now running smoothly.
If you have not yet been able to complete your order, we recommend trying again via www.kontramarka.com — tickets are still available, but they are selling fast.
If you encounter any further difficulties, please feel free to contact us directly — we’ll be happy to assist you personally.
Thank you once again for your incredible support!
Best regards,
Kontramarka.com Team
Resposta da Kontramarka.com
Dear client,
We are sorry that you have not received any information from us so far. The reason for this is quite simple: we have not received any information from the organizer either.
As a ticket provider, we always endeavor to publish information that we receive from the respective event organizers as quickly as possible. However, if event organizers do not forward the information to us, we cannot pass it on either.
We will of course speak to the respective organizer and hope that this will not happen again.
Kind Regards
Kontramarka.com Team
Pésimo servicio en la venta del…
Pésimo servicio en la venta del concierto de Dimash Barcelona. Desde ayer por la tarde intentando comprar las entradas y el servicio está caído.
17 de abril de 2025
Avaliação não solicitada
Resposta da Kontramarka.com
Dear client,
thank you for reaching out.
Due to an exceptionally high demand at the start of the ticket sale, our servers experienced a temporary overload, which unfortunately affected some orders. We truly appreciate your patience and understanding.
The situation was stabilized, and ticket sales are now running smoothly.
If you have not yet been able to complete your order, we recommend trying again via www.kontramarka.com — tickets are still available, but they are selling fast.
If you encounter any further difficulties, please feel free to contact us directly — we’ll be happy to assist you personally.
Thank you once again for your incredible support!
Best regards,
Kontramarka.com Team
Благодарю за скорость отклика и…
Благодарю за скорость отклика и присылаете обновлений и напоминания. Рекомендую сайт.
8 de abril de 2025
Resposta da Kontramarka.com
Мы рады, когда рады наши клиенты :)
С уважением,
Команда сайта Kontramarka.com
Primera vez con ustedes y todo…
Primera vez con ustedes y todo correcto, rápido y fácil, gracias...
15 de abril de 2025
Resposta da Kontramarka.com
We are happy when our clients are happy :)
Kind Regards
Kontramarka.com Team
Gestión horrible
Gestión horrible, impropia del 2025 de la venta de entradas para conciertos. Página que se bloquea, no crea lista de espera, no informa de tiempo de espera, ni de las entradas que quedan libres. Horrible.
17 de abril de 2025
Avaliação não solicitada
Resposta da Kontramarka.com
Dear client,
thank you for reaching out.
Due to an exceptionally high demand at the start of the ticket sale, our servers experienced a temporary overload, which unfortunately affected some orders. We truly appreciate your patience and understanding.
The situation was quickly stabilized, and ticket sales are now running smoothly.
If you have not yet been able to complete your order, we recommend trying again via [website link] — tickets are still available, but they are selling fast.
If you encounter any further difficulties, please feel free to contact us directly at [support email or hotline] — we’ll be happy to assist you personally.
Thank you once again for your incredible support!
Best regards,
Kontramarka.com Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.