I love these PDRN masks! They go on easily and absorb within a few hours. After three weeks of use so far, I have noticed a visible improvement in my skin and will continue to purchase.
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Veja o que dizem as avaliações
I like these eye patches and feel like they help my skin absorb moisture. The packaging is terrible and I feel like could be much more efficient for the product to not be wasted therefore minus one st... Ver mais
Truth is that it's way too early to share it's effectiveness with others. I usually give a product at least 60 days. I would suggest that you emphasize only a little is needed. I learned that by tr... Ver mais
A empresa respondeu
I am so grateful for the help I received fr Kimberly today! She listened to my concerns, was professional, kind, and took care of my problem! I will definitely recommend this company and come back for... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Koreana Skin is dedicated to creating science-backed skincare products that are safe for all skin types without compromising on ingredients.
Informações de contato
Lituânia
- koreanaskin.com
4,3
Excelente
70 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I loved the mask just wish delivery…
I loved the mask just wish delivery time was quicker
7 de novembro de 2026
Avaliação não solicitada
Jeromell was very helpful and provided…
Jeromell was very helpful and provided excellent assistance with some purchasing concerns I had on som PartiQlar products
6 de novembro de 2026
Avaliação não solicitada
Package opens nicely
Package opens nicely. It was hard to get out of the package and put on because it’s slippery. But once you get it on it feels wonderful. After it turns clear it’s easy to take off. My face feels soft and has a glow. I have used it 2 times because i just got it 2 weeks ago, my lines on my face have started to go away. I would recommend this product to anyone.
2 de novembro de 2026
Avaliação não solicitada
I love these PDRN masks
I love these PDRN masks! They go on easily and absorb within a few hours. After three weeks of use so far, I have noticed a visible improvement in my skin and will continue to purchase.
14 de outubro de 2026
Avaliação não solicitada
Good customer service!
2 de novembro de 2026
Avaliação não solicitada
Very attentive to my issue and took…
Very attentive to my issue and took complete care of it
29 de outubro de 2026
Avaliação não solicitada
I followed the instructions
I followed the instructions, but the mask would not stay on my face so it was unable to treat my face. It did not work for me at all. I have 3 packs that are not opened but I will not use so it was a waste of money for me.
24 de outubro de 2026
Avaliação não solicitada
Resposta da Koreana Skin
Hi Rebecca,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with the fit of the mask. We never want you to feel that your purchase was a waste of money. Please get in touch with our customer support team at support@koreanaskin.com with your order information—we would be more than happy to help you process a return and refund for your unopened packs.
— The KoreanaSkin Team
Koreana Skin Care is a pleasure to work…
Koreana Skin Care is a pleasure to work with. Kimberly helped me sort out an issue very quickly and thoroughly and I am impressed with her. Thank you for your great service.
21 de outubro de 2026
Avaliação não solicitada
Resposta da Koreana Skin
Hi Jana,
Thank you so much for the glowing 5-star review! We are delighted to hear that working with us was such a pleasure. Providing quick, thorough, and attentive support is our top priority, and Kimberly will be thrilled to know she left such a great impression. Thank you for your support, and we look forward to serving you again!
— The KoreanaSkin Team
Outstanding customer service
I am so grateful for the help I received fr Kimberly today! She listened to my concerns, was professional, kind, and took care of my problem! I will definitely recommend this company and come back for this product when I'm ready! Thank you, Kimberly!
14 de outubro de 2026
Avaliação não solicitada
Resposta da Koreana Skin
Hi Kathryn,
Thank you so much for the glowing 5-star review! We are so glad to hear that Kimberly provided the kind, attentive, and professional support you deserved. Truly listening to our customers and resolving issues smoothly is what we strive for every day. We’ll be sure to pass along your heartfelt thanks to Kimberly, and we look forward to welcoming you back when you're ready!
— The KoreanaSkin Team
I love the clean feel and effectiveness…
I love the clean feel and effectiveness smoothing the rough spots on my skin. At age 80 I appreciate the easy access to a product that works.
13 de outubro de 2026
Avaliação não solicitada
Resposta da Koreana Skin
Hi Nina,
Thanks a lot for taking the time to share your experience! We're thrilled that the results speak for themselves and that you're loving the clean feel and smoothing benefits. It's an honor to support your skincare routine!
— The KoreanaSkin Team
Koreans skin masks
Customer service was very helpful and accommodating. they helped solve my problem quickly and professionally.
To update I’m still waiting weeks for my refund that was agreed upon. I’ll let you know if I ever get it. Still dealing with customer service
29 de setembro de 2026
Avaliação não solicitada
Resposta da Koreana Skin
Hi Carol,
We are very sorry to hear that your refund has not reached you yet. Once agreed upon, refunds should never take weeks to complete. We want to sort this out for you today. Please contact us directly at support@koreanaskin.com with your order details so we can trace the transaction with our payment provider and ensure your money is back in your account immediately.
— The KoreanaSkin Team
Helps my eyes absorb moisture
I like these eye patches and feel like they help my skin absorb moisture. The packaging is terrible and I feel like could be much more efficient for the product to not be wasted therefore minus one star I do have sensitive skin, and these do not irritate my eyes this is the second round ordering eye patches from this company and shipping is always prompt.
17 de setembro de 2026
Avaliação não solicitada
Heavy and somewhat sticky for daytime…
Heavy and somewhat sticky for daytime use. I have used overnight. Wish it would firm and lift.
24 de setembro de 2026
Avaliação não solicitada
I’ve been using it a couple weeks
I’ve been using it a couple weeks. I like the softness it gives my skin. I need to keep using it for it to help with the fine lines.
19 de setembro de 2026
Avaliação não solicitada
Resposta da Koreana Skin
Hello Jan,
Thank you for sharing your experience, Jan!
We’re so glad to hear that you’re already enjoying softer skin after a couple of weeks! Fine lines can definitely take a bit more time and consistent use to show visible improvement, so sticking with your routine is key.
We can’t wait to hear how your skin continues to progress—thank you for being a customer!
Best regards,
The KoreanaSkin Team
A Nice Beauty Routine
I have been enjoying my Koreana mask once a week. My skin looks nice and I feel weekly use will be beneficial...time will tell. I also ordered the eye patches. Only used once so far
1 de setembro de 2026
Avaliação não solicitada
Resposta da Koreana Skin
Hello Madeleine,
Thank you for sharing your feedback, Madeleine!
We’re so glad to hear that you’re enjoying your weekly mask routine and seeing great results with your skin! Consistency is definitely key, and we hope you love the eye patches just as much as you continue using them.
Thank you for being a customer, and we can’t wait to hear how your routine continues to work for you!
Best regards,
The KoreanaSkin Team
Too early to tell!
Truth is that it's way too early to share it's effectiveness with others. I usually give a product at least 60 days. I would suggest that you emphasize only a little is needed. I learned that by trial and error. So far no breakouts or problems.
20 de agosto de 2026
Avaliação não solicitada
Resposta da Koreana Skin
Hello Regina,
Thank you for sharing your thoughtful review, Regina!
We completely agree—giving a skincare product around 60 days is a great way to truly evaluate results. We’re glad to hear your skin is reacting well so far with no breakouts!
Thank you so much for the valuable tip regarding application amount. "A little goes a long way" is such great advice, and we'll definitely make sure to emphasize that more for our customers. We look forward to hearing your thoughts once you’ve used it longer!
Warmly,
The KoreanaSkin Team
mask is slippery
shipping took a while. The mask itself does not stay on face unless you're lying down. If your trying to wear it while doing things it slides off your face. I don't have 2-3 hours to lie down with a mask on my face
15 de agosto de 2026
Avaliação não solicitada
Resposta da Koreana Skin
Hello Dhun,
Thank you for your review! We’re sorry for the shipping delay and the inconvenience with the fit.
To help prevent slipping, we recommend applying the mask to completely dry skin, as lingering moisture can cause it to slide. We appreciate your feedback on the wear time and will share it with our product team. Please feel free to give us a call or send us an email if we can assist you further!
Kind regards,
Koreana
Review about customer service experience only
The only thing this review is regarding is the customer service as I have not yet received the product. I will say their customer service is excellent and when I needed help with an order issue and an address issue they were amazing. Not only did I get help from a human but they resolved both of my issues right away for me instead of having me go to 100 different places on their website that are impossible to find like a lot of other companies do. They also did not argue or make me jump through hoops when I requested a refund because I accidentally ordered the wrong thing. Kimberly was the customer service rep I had the pleasure of working with and she went above and beyond to help me. I really hope this product works because this is a company I want to spend my money at because of their awesome employees. Thank you Kimberly for all your help and your sincere kindness and patience with me. Koreana is lucky to have you and they should give you a raise because you are a diamond in the rough when it comes to customer service!
11 de agosto de 2026
Avaliação não solicitada
I love the Koreana masks and gel
I love the Koreana masks and gel. I saw good results with the mask as far as texture of my skin, the gel was a good night cream and very soothing. I asked that a subscription I didnt remember signing up for be removed and they did that promptly.
24 de julho de 2026
Avaliação não solicitada
Resposta da Koreana Skin
Hello Nancy,
Thank you so much for taking the time to share your wonderful 4-star feedback!
We are absolutely delighted to hear that you are loving the Koreanaskin masks and gel. It is fantastic that the masks are delivering noticeable improvements to your skin's texture, and that the soothing gel has become such a comforting staple in your nighttime routine.
We also truly appreciate your understanding regarding the subscription mix-up. It is always our goal to make your shopping experience as stress-free as possible, so we are very glad our customer care team was able to step in and cancel that automated order for you swiftly and without any hassle. We never want you receiving—or paying for—shipments you did not intentionally sign up for!
Whenever you are ready to manually restock your favorites, or if you ever need any further assistance, we are always here to help!
Top notch hydration; minor slippage
While I love the hydration it provides, I find that the patches slip down and I constantly have to readjust them. But, the long term results might be worth the minor inconvenience.
20 de julho de 2026
Avaliação não solicitada
Resposta da Koreana Skin
Hi Monica,
Thank you so much for sharing your feedback!
We are absolutely thrilled to hear that you are loving the top-notch hydration our patches provide and are seeing the value in the long-term results. However, we completely understand that having to constantly readjust them can be a bit of a hassle. Because our patches are packed to the brim with active hydrating serum, they can sometimes be a little slippery upon initial application!
A Quick Tip: Try gently patting any excess serum from the area directly into your skin before applying the patches, or simply lie back and relax for the first couple of minutes to give them a chance to securely adhere.
We truly appreciate your patience and your fantastic 4-star rating.
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