Koreana Skin Avaliações 

70
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I love these PDRN masks! They go on easily and absorb within a few hours. After three weeks of use so far, I have noticed a visible improvement in my skin and will continue to purchase.

Avaliado com 4 de um total de 5 estrelas

I like these eye patches and feel like they help my skin absorb moisture. The packaging is terrible and I feel like could be much more efficient for the product to not be wasted therefore minus one st... Ver mais

Avaliado com 3 de um total de 5 estrelas

Truth is that it's way too early to share it's effectiveness with others. I usually give a product at least 60 days. I would suggest that you emphasize only a little is needed. I learned that by tr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am so grateful for the help I received fr Kimberly today! She listened to my concerns, was professional, kind, and took care of my problem! I will definitely recommend this company and come back for... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Centro de Saúde e Beleza

Escrito pela empresa

Koreana Skin is dedicated to creating science-backed skincare products that are safe for all skin types without compromising on ingredients.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

70 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(70)

68 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Love how my skin looks the next…

Love how my skin looks the next morning!!

21 de julho de 2026
Avaliação não solicitada
logotipo da Koreana Skin

Resposta da Koreana Skin

Hi,

Thank you so much for taking the time to share the fantastic 5-star rating!

We are absolutely thrilled to hear that you are loving the way your skin looks the morning after using our product. There is truly no better feeling than waking up to a fresh, glowing complexion, and we are so glad we can be a part of your successful nighttime routine!

As you continue on your skincare journey, please know that we are always here for you. If you ever have any questions or need assistance with future orders.

Thank you again for your wonderful support, and here is to many more mornings of radiant skin!

Avaliado com 5 de um total de 5 estrelas

I purchased the facial mask

I purchased the facial mask. Tried it that night. I could absolutely tell a difference in my skin. Did it twice in the first week, now just once a week. I have made it part of my nightly routine.

6 de julho de 2026
Avaliação não solicitada
logotipo da Koreana Skin

Resposta da Koreana Skin

Hi Stephanie,

We are absolutely thrilled to hear that you noticed a visible difference in your skin after just your very first use. Finding that perfect balance—starting with twice a week and transitioning to a weekly treatment—is exactly how we recommend getting the best results. We are incredibly honored that you have made our facial mask a permanent staple in your routine!

Thank you for trusting us with your skincare journey. Please do not hesitate to reach out if you ever need anything else in the future—we are always here and happy to help!

Avaliado com 3 de um total de 5 estrelas

i like the product overall but i dont…

i like the product overall but i dont like that there are no options to skip or pause subscription orders

15 de julho de 2026
Avaliação não solicitada
logotipo da Koreana Skin

Resposta da Koreana Skin

Hi Kelly,

We are so glad to hear that you are enjoying the product overall!

I completely understand your frustration, as feeling locked into a strict delivery schedule is never an ideal experience. However, I have some great news to share: you absolutely have the ability to pause or skip your subscription orders at any time!

While you can manage all of these settings directly from your online account portal, we know that navigating the website can sometimes be tricky. If you are ever unsure of how to adjust your schedule or simply cannot find the right button, please always feel free to reach out to our customer support team. We are just a quick email or phone call away, and we would be more than happy to manually skip or pause your next delivery for you in seconds.

Thank you so much for sharing your feedback. Please let us know if you need any immediate assistance with your current subscription!

Avaliado com 5 de um total de 5 estrelas

Still early

It’s a little early yet to really tell how well it is working but it doesn’t seem like my skin has gotten worse.
On another matter, is the delivery service you use. Our Ring camera caught the delivery of my item. The young man just THREW the package about 15 feet to our porch. It hit a post, bounced off and he had to come and pick it up to place it where it needed to be. I was surprised the jar was not damaged. Great packaging!! However, I’d consider using another delivery service.

9 de julho de 2026
Avaliação não solicitada
logotipo da Koreana Skin

Resposta da Koreana Skin

Hi Wendy,

Thank you so much for your 5-star rating and for sharing your honest feedback!

First, we are glad to hear that while it is still early days, you aren't seeing any negative reactions on your skin. Skincare definitely takes a bit of time to show full results, so consistency is key, and we hope you start seeing that positive glow very soon!

Second, we are absolutely horrified to hear about how your package was handled! Throwing a package 15 feet onto a porch is completely unacceptable. We are so sorry you had to witness that on your Ring camera. We will be passing this feedback directly to our shipping partners to ensure this specific incident is addressed, as this is definitely not the standard of delivery service we expect for our customers.

We are incredibly relieved to hear that our packaging did its job and your jar survived the toss! We completely understand your concerns regarding the courier, and we truly appreciate you bringing this to our attention so we can hold them accountable.

Please keep us posted on your skincare journey over the next few weeks, and let us know if you need anything else!

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery, mask are great quality

24 de junho de 2026
Avaliação não solicitada
logotipo da Koreana Skin

Resposta da Koreana Skin

Hi Melissa,

Thank you so much for taking the time to leave the wonderful 5-star rating!

We are absolutely thrilled to hear that your masks arrived so quickly and that you are happy with the great quality. Providing top-notch products with fast and reliable shipping is exactly what we strive for, and we are so glad we could hit the mark for you.

Thank you again for your support. Please do not hesitate to reach out if you need anything else in the future—we are always here and happy to help!

Avaliado com 3 de um total de 5 estrelas

I like the mask and under eye patches…

I like the mask and under eye patches but both are hard to keep on.

Also please show real women, over 50 if that is your market. In case anyone wants to know i am 76 with great skin considering but still need support to make progress. My goal is looking at least 15 years younger. You helped but please don’t use 20 year olds in your adds.

8 de julho de 2026
Avaliação não solicitada
logotipo da Koreana Skin

Resposta da Koreana Skin

Hi Joanne,

Thank you for your honest review! We are thrilled that our mask and patches are helping you on your skincare journey, and we love that you are rocking great skin at 76.

We hear you on the fit—applying them to completely dry skin can help them stay put, but we will certainly pass your feedback to our product team to see how we can improve the grip.

More importantly, we love your point about our advertising. You are absolutely right, and we want all our customers to feel represented. We have shared your note directly with our marketing team so we can do a better job of featuring beautiful women of all ages in our future campaigns.

Thank you for helping us grow and improve!

Warmly,
The Koreanaskin Team

Avaliado com 5 de um total de 5 estrelas

Be prepared for the best skin of your…

Be prepared for the best skin of your life. Clear, smooth, unlined, and at its best. One of the best purchases I’d ever made. My first subscription ever.

7 de julho de 2026
Avaliação não solicitada
logotipo da Koreana Skin

Resposta da Koreana Skin

Hi Gigi,

Wow, thank you for such an incredible review! We are beyond thrilled to hear that you are experiencing the "best skin of your life" with us. It is a huge honor to be your first-ever subscription and one of your best purchases!

Welcome to the Koreanaskin family, and here's to continuing your journey to clear, smooth skin.

Warmly,
The Koreanaskin Team

Avaliado com 5 de um total de 5 estrelas

Excellent customer service.

Immediate customer service and fully cooperative with my request. Very cordial and up to date communication. Bonus, this product is amazing!

1 de julho de 2026
Avaliação não solicitada
logotipo da Koreana Skin

Resposta da Koreana Skin

Hi Catherine,

Thank you so much for the wonderful 5-star review! We pride ourselves on providing excellent and speedy customer service, so we are absolutely thrilled to hear you had such a positive and seamless experience with our team.

We are even happier to hear that you are loving the product as a bonus! Thank you for choosing Koreanaskin.

Warmly,
The Koreanaskin Team

Avaliado com 5 de um total de 5 estrelas

The product is great:

22 de junho de 2026
Avaliação não solicitada
logotipo da Koreana Skin

Resposta da Koreana Skin

Hi Jacqueline,

Thank you so much for the 5-star rating! We are thrilled to hear that you think the product is great. We truly appreciate your support and are so glad you are enjoying it!

Warmly,
The Koreanaskin Team

Avaliado com 5 de um total de 5 estrelas

nice customer service!

2 de junho de 2026
Avaliação não solicitada
logotipo da Koreana Skin

Resposta da Koreana Skin

Hi,

Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience with our team. Providing excellent customer service is a top priority for us, and we truly appreciate your kind words.

Warmly,
The Koreanaskin Team

Avaliado com 5 de um total de 5 estrelas

Customer service was very supportive…

Customer service was very supportive and helpful in suggesting a slowdown (and pause temporarily) in my subscription.

15 de junho de 2026
Avaliação não solicitada
logotipo da Koreana Skin

Resposta da Koreana Skin

Hi there,

Thank you so much for your 5-star review! We are thrilled to hear that our customer service team was able to provide you with supportive and helpful assistance.

We know that sometimes you just need a little time to catch up on your products, which is why we always want to ensure our subscriptions are flexible and work for your schedule. We are so glad we could help you easily pause yours!

Whenever you are ready to jump back in, we will be right here. Thank you for being a valued part of the Koreanaskin community!

Warmly,
The Koreanaskin Team

Avaliado com 5 de um total de 5 estrelas

Great product and company

I purchased a large quantity of masks with auto-refill. I haven’t used the masks, which I love, as quickly as expected. I write to have my autofill paused until I got closer to using up the masks I already have. Kimberly was great to immediately help me. Great company and product.

14 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

At least try it .... it's been wonderful for me

I came into this experience somewhat dubious but accepting that it may be a good one. It had been! I love this product. I have received many compliments and I feel more confident. I will
Definitely be reordering. My recommendation is just try it. I think you'll be happy

26 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Holy wow

Holy wow, this product really works so well!! After one use I see a difference. I put the eye pads on my BF and it got the puffiness down, noticeably! This mask and eye pads will now me part of my daily routine. YAY!

1 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Facial cream

Product, service and delivery was great.

29 de abril de 2026
Avaliação não solicitada
logotipo da Koreana Skin

Resposta da Koreana Skin

Hi Debborah,

Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that you are loving the facial cream and that your entire experience with our service and delivery was great.

We truly appreciate your support and hope to welcome you back again soon. Please let us know if you ever need anything!

Avaliado com 5 de um total de 5 estrelas

I think it works as expected

I think it works as expected. The white milk turns completely clear by the morning. My skin isn't remarkably different looking but I absolutely can feel it after just 1 use. It feels so smooth and so much tighter when I wash my face. And it's definitely more moisturized

16 de maio de 2026
Avaliação não solicitada
logotipo da Koreana Skin

Resposta da Koreana Skin

Hi Shellie,

Thank you so much for the review! We absolutely love hearing that you can already feel such a positive difference in your skin's texture and hydration after just one use. That smooth, tight, and moisturized feeling in the morning is exactly what this overnight treatment is designed to deliver as it fully absorbs!

While that deep hydration can be felt immediately, the more remarkable visual changes usually become apparent with consistent use over a few weeks. We are so excited for you to see those long-term benefits as you continue your routine.

Thank you for trusting us with your skincare, and we hope you continue to enjoy that beautiful morning glow!

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