Cannot fault the service or help given. Had a few difficulties in placing order so rang customer services and it was all sorted in minutes, order placed and order delivered in super quick time! This i... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Ordered the Rough Rider folding Chefs knife on the Thursday evening and it arrived on the Sunday morning. It’s a great value knife for a very reasonable price and would recommend it to anyone consider... Ver mais
A empresa respondeu
Great service and even though I got the address wrong by missing out my house number. They rectified my mistake by emailing me to ask. It then took a couple of days to arrive. Well chuffed and my gf l... Ver mais
A empresa respondeu
The order is a present so I can`t comment on the product, but it looks fine. My issue is with age verification. I am 82 years old and don`t do photo ID etc. as I don`t know how. I phoned and spoke to... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We specialise in the sale of quality kitchen knives and outdoor cookery tools. We also sell related equipment. Excellent products at great prices. Across our full range - if we sell it, you can depend on it being of top quality. We too shop online, so we understand the importance of a reliable supplier. We are that reliable supplier - we are real people, who want you to have a no-problem shopping experience at Kotura.uk We are based in a real office near Cardiff, South Wales, with our stock on the shelf in our warehouse, ready to go. We ship our products using either Royal Mail, DPD or UPS, which ensures that they'll get to you swiftly. If you have any queries about our range of products, give us a call, or send us an email. We're here on the phone 029 2167 1423 Monday - Friday 0900 - 1730 Our email support (support@kotura.uk) is always available - you'll get a speedy answer during office hours, or the next working morning if you mail us in the evening or weekend. Reliable shopping at kotura.uk
Informações de contato
Unit C, Atlantic Gate, CF63 3RF, BARRY , Reino Unido
- 029 2167 1423
- mark.richmond@kotura.uk
- kotura.uk
4,0
Muito Bom
66 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great delivery service
This was bought as a gift for my son. He was delighted with it. Super fast delivery.
25 de outubro de 2023
Resposta da Kotura
Thank you for your lovely review and we’re thrilled your son was delighted with it. Hope to see you again! Kotura. 😀
Resposta da Kotura
Thank you for your kind review. Getting orders quickly out of the door is a real focus for us so we're glad your delivery was fast! Thanks for shopping with us. Kotura.
Beautiful knife and amazing customer service!
Beautiful knife, excellent price and amazing customer service!
18 de setembro de 2023
Resposta da Kotura
We're delighted to receive your kind review. Thanks for shopping with Kotura! :)
Rough Rider folding Chefs knife review
Ordered the Rough Rider folding Chefs knife on the Thursday evening and it arrived on the Sunday morning. It’s a great value knife for a very reasonable price and would recommend it to anyone considering buying. It is very sharp, safe with being able to fold it (not to leave it out tho where children are). Happy with my purchase!
7 de setembro de 2023
Resposta da Kotura
Thank you for such a positive review. This folding chef knife is a really good purchase and one you can take to your holiday kitchen too. We're glad you were happy with your experience and hope to see you again in the future. Kotura.
Resposta da Kotura
Thank you for your kind review. We aim to get things right! Hope to see you again in the future. Kotura.
Only 1 of my tomatoe knives came
Only 1 of my tomatoe knives came. Still not received the other.🤔
24 de julho de 2023
Resposta da Kotura
Afternoon, thanks for the review. Hopefully your additonal knife is with you today; it was despatched yesterday. Due to a stock problem with the original order we did say that the second item would be 'to follow' on the paperwork but we apologise if this was not clear enough to you. We've also e-mailed you to explain. Apologies for this slight delay and we hope you are happy with your order overall. Kotura
Fast, affordable
I received my items in a couple of days. Reasonable prices for Victorinox knives.
4 de julho de 2023
Resposta da Kotura
Thank you for your positive review! Kotura
A knife that cuts like a sword
A knife that cuts like a sword, I recommend it with confidence. now i can cut vegetables very small thanks to the knife.
25 de junho de 2023
Resposta da Kotura
Thank you for your review. We're delighted that you are so happy with your purchase! Kotura
Great quality product
Great quality product, very competitive price and delivery was quick.
11 de junho de 2023
Resposta da Kotura
We're delighted that you are so happy with your order and hope to see you again in the future. Kotura.
Bought a cleaver - great purchase!
Bought a cleaver - it arrived the next day and it's great quality. Thanks!
30 de maio de 2023
Resposta da Kotura
Thanks you for your review. We delighted that you are pleased with your order! Kotura
Quick delivery and great product.
21 de maio de 2023
Resposta da Kotura
Thanks for your review. It is very much appreciated. If your order is placed before around 16:00 Monday to Friday we aim to get it picked and on the way to you. We're gald it arrived quickly and you liked the kitchen knives. Best wishes, Kotura.
Great service and even though I got the…
Great service and even though I got the address wrong by missing out my house number. They rectified my mistake by emailing me to ask. It then took a couple of days to arrive. Well chuffed and my gf loves the beautifully crafted knives undamaged and safe on arrival too.
14 de maio de 2023
Resposta da Kotura
Hi Will, thank you for your great review and we’ll be sure to give an extra thanks to our colleague who helped make sure everything went well. We’re an employee-owned business, so we really do try to go that but further to give great service. We’re delighted you like your order too. Best wishes, Kotura.
Always helpful plus service is quick…
Always helpful plus service is quick and easy 👌
1 de maio de 2023
Resposta da Kotura
We were very happy to be able to help you choose your purchase. Thank you for taking the time to leave a review. We really appreciated it! Kotura
Resposta da Kotura
Thank you so much for taking the time to leave your kind review. We hope to see you again in the future. Best wishes, Kotura.
I am happy with the knife!
19 de abril de 2023
Resposta da Kotura
We’re delighted that you are happy with your purchase. Thank you for shopping with us and we hope to see you again. Kotura
Resposta da Kotura
Thanks so much for taking the time to leave a review. It is really appreciated and we're delighted that you're happy with everything. Best wishes, Kotura
All your products is as good as advertised
All your products is as advertised. Good quality as we always can expect form the Japanese culture.
14 de março de 2023
Resposta da Kotura
Thank you for your kind review. We do try to stock the very best items and your feedback is very helpful to us. Best wishes Kotura UK
Cannot fault the service or help given
Cannot fault the service or help given. Had a few difficulties in placing order so rang customer services and it was all sorted in minutes, order placed and order delivered in super quick time! This is a company that shows it values and respects its customers-one thing that is becoming something of a rarity these days! The items I’ve bought have all been of high quality and at good reasonable prices. Highly recommend them.
30 de janeiro de 2023
Resposta da Kotura
Thank you so much for your wonderful review. Although we are online, we are always very happy to speak directly with customers to assist with any queries on products or to solve problems. Best wishes, Kotura UK
The knife I ordered
The knife I ordered was delayed considerably was disappointed with the service but the chef knife I ordered was outstanding
6 de fevereiro de 2023
Resposta da Kotura
Morning Jonathan, thanks for the review. We’re very pleased that you like the kitchen knife. We’ve looked into your disappointment with delayed delivery and can see you placed you order on 31st Jan. We processed the delivery on the 1st and DPD attempted delivery on 2nd Jan but no one was available. We have to hand the delivery to an adult to comply with legislation on bladed items. DPD successfully delivered on 3rd Jan. We will mail you directly also.
Many thanks for your order. Kotura UK.
Thank you)))
6 de janeiro de 2023
Resposta da Kotura
Thank you too! We’re delighted that you’re pleased with your order. Cheers Kotura UK
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