This was my first order
This was my first order, which I placed as a test order at Ksisters.fi.
I liked the big assortment of products and availability of many products not available at other online stores or retailers.
In general I am very happy with the package and liked, that the products had been properly packed inside the package and many testers added.
I have though to give only 4 stars as the delivery took some time. I ordered on 19th of April. On same day I ordered as well some of my standard products from Cocopanda. My package from Cocopanda arrived on 23rd of April. the package from Ksisters arrived today on 29th of April. I understand, that there was a wrong sorting done by PostNord and by this the delivery date was moved from 27th to 29th of April. However, I believe, that a improvement in delivery times would be great especially as it does not match the estimate on the website of 3 to 4 business days and neither the estimated delivery date given in the order confirmation, which was 24th of April.
Resposta da Ksisters.fi
Hi Nata 💛
Thank you so much for your kind and honest feedback — it really means a lot to us.
We truly appreciate you sharing your experience, as it helps us grow and do better every day. We’re already working on improving our delivery times so orders arrive as promised on the website.
We’re always here for you and hope to make your next order even smoother ✨
Warm hugs, Ksisters
