Great customer service, I didn't know how Kweli works, so I decided, to reach them out on watsup, they later called me to confirm my order, then they were patient, kept in touch with me till I reached... Ver mais
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Veja o que dizem as avaliações
I am grateful for Kweli because I am assured of genuine products at fair prices. The delivery is also really helpful. I would suggest further training of the delivery and installation team: the one wh... Ver mais
Thanks, i liked the professionalism, you have the details of most of the products i checked on your website. you have a wide range of products. you communicate/reply quickly to customers. The only n... Ver mais
Top notch customer care at Kweli.shop , the staff were so quick to respond to any queries i had. They even called to ask me if I was satisfied with the product.
Detalhes da empresa
- Serviço de Comércio Eletrônico
- Loja de Eletrodomésticos
- Loja de Eletrônicos
- Fornecedor de equipamentos para energia solar
Escrito pela empresa
Kweli.shop is a trusted retail platform supplying genuine appliances and solar energy equipment across Uganda and the wider East African region. We operate both online and offline, serving customers in Kampala and nationwide, with regional deliveries across East Africa.
Informações de contato
Plot 41 Nyonyintono Road, Naguru, 00256, Kampala, Uganda
- +256754559895
- karibu@kweli.shop
- kweli.shop
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
EXCELLENT CUSTOMER CARE ON WHATSAPP
My experience was very good save for the delay in delivery.
I trusted Kweli shop to do online business with them because of the good reviews i have read about them over the years. keep it up and i look forward to doing more bussiness with you
Great customer experience
Great customer care from the person who took the order and patience from the person that did the installation. Well done
Very good quality.
Quality of products and ability to deliver on time.
They also have a very flexible mode of payment.
Staff are friendly.
Real people answer the phone call and advice better on helping your buying process.
I needed the product urgently
I needed the product urgently, and I was kept in know every step of the way till delivery. Also, the product is solid and legitimate. Besides, the delivery agent was smart in uniform, which was well labelled, and he was so courteous.
Great customer care and exceptional…
Great customer care and exceptional service delivery and products
Always nice working with Kweli
Always nice working with Kweli. I always call while in a hurry but they still deliver on the same day
Timely delivery
Timely delivery. Helpful during the ordering process. After-sales support.

Resposta da Kweli.shop

Resposta da Kweli.shop
Great communication with the sales person
Great communication with the sales person concerning the delivery to ensure they delivered it at my convenience
The ability to pay cash upon delivery

Resposta da Kweli.shop
Delivered my cooker
Delivered my cooker, installed. Will buy again. Great service.

Resposta da Kweli.shop
very good
quick response on whatsapp when i had a few inquiries. the option of cash on delivery and fast delivery. generally good customer care. the TV is working well so far and i got exactly what i ordered

Resposta da Kweli.shop
The app is totally amazing!!
The app was great. I ordered online and had my product delivered to me on time.
My prayer is you can have a repair workshop/person so its easy incase of any eventualities.

Resposta da Kweli.shop
The team delivered in a record-breaking…
The team delivered in a record-breaking timeline and took the precise instructions on the order without bothering me with other calls

Resposta da Kweli.shop
Choice on time of delivery and location…
Choice on time of delivery and location plus exact delivery as per the order
Quality Non-counterfeit products!
Quality products backed by repair warranty if Damaged or broken!
Online payment on Kweli shop website
Kweli shop website is user-friendly and only needs to sync with the common mode of payment today in Uganda; mobile money. I had to incur an extra charge to transfer money to your agent on your displayed contact to help me make the payment otherwise I could not make online payment as you indicate on the website.
they are informative and respond first.
A Experiência Trustpilot
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