LabelWorx Avaliações 

73
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Releasing is a breeze for my small label plus they offer accounting and demo solutions too. The best part is, when you have a problem, big or small they are only happy to help and solve it for you wit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Faultless, Supreme customer service, super fast to answer questions or queeries. Easy to work with, patient, understanding and happy to accomodate where they can. I really do feel like I have fo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been working with LW for more than 16 years now. They've been the perfect business partner, constantly improving and upgrading their service with every update.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Support is very effective, all is well explained on the intranet, the only thing is dashboards etc looks old, but they work well so...

A empresa respondeu

Detalhes da empresa

  1. Serviço de Distribuição
  2. também em
  3. Gravadora

Escrito pela empresa

LabelWorx are the world's largest independent digital distribution partner for indie electronic music labels, representing labels from all over the world including Solid Grooves, Get Physical, ARTCORE, No Art, Hellbent Records, PIV, 1985 Music, and many more. Their mission is to empower independent labels and artists, supporting them with personalised advice and technology. LabelWorx believes in the power of electronic music and advocates for independent voices to thrive, ensuring they can focus on what matters most: the music.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

73 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(73)

17 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

One of the best distributors for…

One of the best distributors for electron music. They have the best customer service & reply instantly whenever there is any issue.

12 de novembro de 2024
Avaliação não solicitada
logotipo da LabelWorx

Resposta da LabelWorx

Thank you for your great review! We’re thrilled to hear you’re happy with our service, our team is always here to help and ensure everything runs smoothly!

Avaliado com 5 de um total de 5 estrelas

LabelWorx support and service is…

LabelWorx support and service is amazing. They are kind, helpful and understanding with any requests that anyone may have. I recommend!

25 de outubro de 2024
Avaliação não solicitada
logotipo da LabelWorx

Resposta da LabelWorx

Thank you for your kind words! We’re so glad to hear that you’ve had a positive experience with our support team. We’re always here to help and really appreciate your recommendation!

Avaliado com 5 de um total de 5 estrelas

Great service

Great service!
Always on point with fast solutions!

25 de outubro de 2024
Avaliação não solicitada
logotipo da LabelWorx

Resposta da LabelWorx

Thank you! We’re glad to hear you’re happy with our service and fast solutions!

Avaliado com 5 de um total de 5 estrelas

Highly knowledgeable and patient team

Highly knowledgeable and patient team, happy to fix any user errors with no issues, have helped me many times over, highly recommended service

25 de outubro de 2024
Avaliação não solicitada
logotipo da LabelWorx

Resposta da LabelWorx

Thank you for your fantastic feedback! We’re happy to hear our support team has been able to assist you and resolve any issues. We truly appreciate your recommendation and are always here to help!

Avaliado com 5 de um total de 5 estrelas

It was a great support experiences from…

It was a great support experiences from Matt . Attentive and informative. Thank you Matt, and keep it up Label Worx!

23 de outubro de 2024
Avaliação não solicitada
logotipo da LabelWorx

Resposta da LabelWorx

We’re thrilled to hear you had a great experience with Matt, we’ll be sure to pass along your kind words to him. Thanks for choosing LabelWorx, and we look forward to continuing to support your label!

Avaliado com 5 de um total de 5 estrelas

Our label has trusted Labelworx since…

Our label has trusted Labelworx since the beginning and we are counting more than a decade. We thank everyone at Labelworx for their guidance and support and look forward to working with them for many years to come.

16 de outubro de 2024
Avaliação não solicitada
logotipo da LabelWorx

Resposta da LabelWorx

Thank you for your continued trust and loyalty over the years! We’re honoured to have been part of your journey for over a decade and appreciate your kind words. We look forward to many more years of collaboration ahead!

Avaliado com 5 de um total de 5 estrelas

Top-Tier Service and Exposure

I’ve had the pleasure of working with LabelWorx for some time now, and I couldn’t be more impressed with their team. They consistently secure outstanding press and exposure for our label, all while being incredibly responsive and a breeze to collaborate with. Highly recommended!

6 de setembro de 2024
Avaliação não solicitada
logotipo da LabelWorx

Resposta da LabelWorx

Thank you, Michelle! We’re really glad to hear that you’ve had a good experience working with us. It’s always a pleasure to help get the right exposure for your label. We appreciate the recommendation.

Avaliado com 5 de um total de 5 estrelas

Great service and strong knowledge…

Great service and strong knowledge base. A team which cares about music and doing the best by their labels.

26 de setembro de 2024
Avaliação não solicitada
logotipo da LabelWorx

Resposta da LabelWorx

Thank you! We’re happy to hear that our passion for music and dedication to our labels comes through.

Avaliado com 5 de um total de 5 estrelas

excellent distributor

excellent distributor. I work with them for my label and am very pleased.

26 de setembro de 2024
Avaliação não solicitada
logotipo da LabelWorx

Resposta da LabelWorx

Thank you! We’re happy to hear that you’re pleased with our distribution services.

Avaliado com 5 de um total de 5 estrelas

Warren Records

Warren Records have been working with Label Worx since 2015 and we've always received incredible support, advice and last minute emergency customer service from a very friendly and accommodating team. If we've ever had any issues with streaming services or our releases, Label Worx have always been on hand to resolve any issues quickly and effectively. Top class service!

25 de setembro de 2024
Avaliação não solicitada
logotipo da LabelWorx

Resposta da LabelWorx

Thank you so much! It’s been a pleasure working with Warren Records over the years. We’re glad to have been able to support you and step in when needed. Your kind words mean a lot to the team, and we’re always here to help whenever you need us!

Avaliado com 5 de um total de 5 estrelas

LabelWorx? Just easy 10/10!!

I've been working with LW over the last 4 years now with different electronic music labels and I couldn't ask for anything better. Amazing and easy-to-use dashboard plus incredible and responsive yet helpful support always available. Just the best in the game.

9 de maio de 2024
Avaliação não solicitada
logotipo da LabelWorx

Resposta da LabelWorx

Thank you! It’s great to hear that our dashboard and support have been helpful for you over the years. We’re glad to be part of your labels’ journey and really appreciate your kind words!

Avaliado com 5 de um total de 5 estrelas

Great company for independent labels

Great company for independent labels. They have helped me every step of the way.

25 de setembro de 2024
Avaliação não solicitada
logotipo da LabelWorx

Resposta da LabelWorx

Thank you! Supporting independent labels is at the heart of what we do, so it’s wonderful to hear that we’ve been able to help you at every step. Staying independent is key, and we’re here to keep providing that support whenever you need it!

Avaliado com 5 de um total de 5 estrelas

10/10

Had a really great experience with the guys from Labelworx, they went above and beyond to ensure the smooth operations of our label. Would highly recommend here, special mention to Luke for all the help.

25 de julho de 2024
Avaliação não solicitada
logotipo da LabelWorx

Resposta da LabelWorx

Thank you so much! Customer support is truly at the heart of what we do, so it’s great to hear that our team, especially Luke, could go above and beyond for you. We’re always here to ensure everything runs smoothly for your label!

Avaliado com 4 de um total de 5 estrelas

Probably worth checking out for labels

Called to find out about a compilation with on of my tracks on there. The label had no rights to license my track to them and, in fact, the label in question had ceased trading. We had a bit of a false start and this initially led to me leaving a one star review. However, since then I have had further contact and understand the situation a bit more. Labelworx have acted with honour and I can respect this. I cannot comment on any other aspect of their services as I have not used them in this respect - but they were certainly very quick to rectify a problem and have a phone number, an office and real people that you can talk to. As a record label, having a person you can reach out to on the end of the phone at your distributor can be invaluable - many don't offer this kind of service in this modern age. Worth considering.

I have seen your reply - and have now received contact from Luke. Understood and appreciate the follow up.

25 de setembro de 2024
Avaliação não solicitada
logotipo da LabelWorx

Resposta da LabelWorx

We licensed the track in good faith through the appropriate channels, but we understand your concern as the label that licensed it had ceased trading. As a goodwill gesture, we have already removed the track from all DSPs.

Avaliado com 1 de um total de 5 estrelas

Seriously

Seriously! they take down all my labels releases from all platforms and didnt even have the courtesy to tell me!
I've been with these guys for years and this is how you do me??? Shocking way to treat your clients.

25 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad at doing research, demanding too much for nothing. Paying 0.

After 12 years of having a label with them and some relatively successful tracks i got no payment from these gentlemen.

Other thing was when I started new label recently the criteria went through the roof to be accepted in this not so great distribution house.

I mean if having thousands of people on your social networks and some well established names in the industry behind your label is not enough anymore for Label-Worx. Then Labelworx is easy to forget and find a better solution. These guys were amazing 12 years ago when I had a first label with them (except the clarity on payments) - back then with nothing to back it up.

20 de maio de 2024
Avaliação não solicitada
logotipo da LabelWorx

Resposta da LabelWorx

Thank you for sharing your experiences and feedback. We truly value the long-standing relationships we have with many of our labels and if our registrations team has overlooked something, we will be more than happy to look into it further.

Regarding your concerns about our acceptance criteria, we’ve indeed adjusted our standards to ensure we can continue to offer a premium service to all our clients. This approach is designed to maintain the quality and sustainability of the services we provide. We appreciate your understanding that these measures are in place to benefit our community of labels and artists.

As for the payment issue you’ve mentioned, we take this very seriously. We would like to resolve this as quickly as possible. Could you please contact our support team directly through our contact form https://lwx.so/support and they will look into your case. We pay tens of thousands of labels every quarter, and it’s crucial to us that every partner receives the payments they are entitled to.

Avaliado com 1 de um total de 5 estrelas

''Label-Worst''

''We have recently reviewed your account and, unfortunately, we have decided that we will not be able to continue working with your label after your contract renewal date. We understand that this may come as a disappointment to you and we want to assure you that this decision was not made lightly. We will start taking down your music from all digital service providers and deleting your content from our servers on 26/02/2024. ''

What a shame for Label Worx!! We would never have thought that something like this could happen, like removing all releases from digital services. In our opinion, we should always get some kind of notice or warning or so, to let the clients avoid this situation. Maybe something could be done to turn the situation around. We are in shock with this! Almost 10 years of tracks release, and all are gone now ??!!!

This was the worst bussiness possible that i've made related to music. It feels like a bunch os scammers!!

Horrible service!!! Beware everyone who are looking for digital music distribution!! These guys just might delete all your music that you've released on them, when ever they feel like.

Do not recomend it !! Avoid it please!!! They Scam clients. They should rename the bussiness to.. ''Label-Worst'' !!!!

30 de abril de 2024
Avaliação não solicitada
logotipo da LabelWorx

Resposta da LabelWorx

We put a lot of work in behind the scenes for every label we distribute. While we’d love to support everyone, we have to make sure we can keep providing top-notch support and that the partnership makes sense financially.

Just to clarify, we did give a 3-month notice before the termination to make sure there was ample time to make the switch. We’re still here to help where we can, though! We can provide you with metadata spreadsheets to make setting up with another distributor as smooth as possible.

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