Lambert Pugh Avaliações 

687
O TrustScore é 2.5 de um total de 5

2,6

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Very very bad experience as in the middle of the process they sent an email that the company is closing and file will be moved to tollers which obviously didn't happen and 2 days before shutting down... Ver mais

Avaliado com 5 de um total de 5 estrelas

We used Lambert Pugh to sell our house and cannot thank them enough for their fast and efficient service. We were allocated Rebecca S from team 2 who kept us up to date with all relevant information.... Ver mais

Avaliado com 4 de um total de 5 estrelas

Very happy with the service from Emma and Team 5. They were very responsive to any questions we asked and we felt they worked hard in our best interest. We had a complex last minute issue which they... Ver mais

Avaliado com 4 de um total de 5 estrelas

Lambert Pugh were very helpful and thorough. Good service at an affordable rate. They did honour their no completion no fee guarantee which is very helpful if things go to plan. Communications were... Ver mais

Detalhes da empresa

  1. Especialista em Transferência de Propriedades
  2. Advogado imobiliário

Informação fornecida por fontes externas variadas

Lambert Pugh LLP is a family run law firm that specialises in conveyancing. If you are looking to buy, sell or re-mortgage a property, we have the expertise to offer a great service with a low cost.


Informações de contato

2,6

Ruim

O TrustScore é 2.5 de um total de 5

687 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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2,6

Todas as avaliações

(687)

2 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Pay peanuts...

My purchase was dealt with by Team 9. You get what you pay for, I realised the documents would need checking and as a solicitor did it myself. They made a few errors in sending documents, calculating SDLT, but corrected these when raised. Their know-your-client checks were however ridiculous. Buying a family home, they kept on asking for more detail as to where my money came from and what I was spending it on - I can't remember where every penny (down to about £500) came from in the last 4-5 years! Further they ended up asking why currys had deposited £50 (a goodwill payment) and what I had spent about £3 on at a café! Each time you provided documentation, they just waited a few days and asked for more (totalling about 3 months of correspondence). This created more stress and except for a threat to complain, could have upset the entire chain.

8 de junho de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Our conveyancing was carried out by…

Our conveyancing was carried out by team 5 and we couldn’t fault them. We had an issue with our title but the problem was explained well and rectified. Think they are a little under pressure to get matters through because we sometimes struggled to get hold of them.

2 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lovely people

Very helpful Team 4 couldn’t recommend more. I’m a first time buyer and the process was so quick and easy.

2 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They do not take data privacy seriously

They leaked my email address along with 182 other people’s - ironically in an email soliciting reviews on Google. Well here is my review.

Very poor from a solicitors of all people. Avoid - they clearly do not take data privacy seriously.

Update: thanks to the company for their response below. This is better than their previous response which tried to have my (and others) reviews taken down after flagging as defamatory.

I appreciate mistakes happen, but hope that they are more careful in future.

2 de junho de 2022
Avaliação não solicitada
logotipo da Lambert Pugh

Resposta da Lambert Pugh

Good afternoon J.M., thank you for your review and notifying us of the same. Rest assured, this has been reported to our Data Protection Officer and will be dealt with accordingly as we do take data privacy seriously. We sincerely apologize for the error.

Avaliado com 1 de um total de 5 estrelas

Data protection breach

I received an email today asking me to give feedback based on their service.

Fine, but this included a gross breach of data protection and they copied in 182 other people and email addresses.

As a solicitors you would expect more than this, and I couldn’t even imagine me wanting to use or trust them to keep my personal data safe.

Avoid like the plague

2 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Breach of gdpr!

Contacted for a quote years ago, suddenly told I'm opted in to contact and asked for a review... well here it is! Don't harrass people. Also, bcc people as I now have 181 email addresses and they all have mine!

What a joke!

1 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Second sale this year with Lambert…

Second sale this year with Lambert Pugh, dealt with start to finish including adding a name to the deeds by Kate Duberley in Team 10. Great service, transaction went really well and the price was excellent. I can totally recommend and will certainly use again without hesitation.

27 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

At first I was wary using a firm not in my local area…

At first I was wary using a firm not located where I live, however I found the process easy and both Susie and Callum were helpful at every step of the transaction. Nothing was too much trouble and after recommending them to a friend I was pleased to hear she received a great service as well. Thank you both for your assistance.

20 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good, professional and communicative

LPL were engaged to handle our sale and purchase. From the outset Team 5 were diligent, helpful and prompt to respond. The purchase was by no means straightforward yet Team 5 handled everything professionally and advised us appropriately where necessary at every step of the way. Recommended.

5 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Positive experience of Team5

I was using John W Davies solicitors who suddenly ceased traded mid way through my sale and purchase and left me in a hole. After discussing my new quote with Lambert Pugh I felt confident to use the firm considering what had just happened. Overall they dealt pretty smoothly with the sale and purchase and were very patient dealing with myself and also the sellers estate agent as we were constantly chasing them trying to make up for lost time. Would use again, they were much more efficient compared to a local high street solicitor who I had used before

4 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Honestly can't fault Lambert Pugh

Honestly can't fault Lambert Pugh. Used them to sell my property. The app you use is easy to navigate and makes the whole process simple.
I had Susie from team 7 deal with my sale and I'm not sure what the rest of their employees are like but if they're %50 as efficient and pro active as Susie you really couldn't go wrong.
I was so impressed, Lambert Pugh are now dealing with the sale of my partners house and dealing with the purchase of our joint new home.
CHEAP DOESNT ALWAYS MEAN 2ND RATE.
Absolutely superb service. Offer to completion in under 12 weeks. That was only as I stalled really.
Give them a go.

5 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First Class Service

First Class Service. Efficient and professional at times. My calls, emails and any concerns I had were answered on the same day. Just superb. Thank you so much. I will definitely be back and will recommend to anyone, already recommended to all my friends and family. X

1 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Shout out to Suzie Dove and her team

Shout out to Suzie Dove and her team. My review is late but better than never! Absolutely fabulous- consistent, informative and very helpful service. Exactly what you need when dealing with the stress of a move. Thank you guys so much if there were 6 stars you’d have them! Couldn’t have gone any better to be honest. If you need a sale, don’t hold off-ask them!

1 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My case was assigned to Susie Dove on…

My case was assigned to Susie Dove on team 7.
I have had outstanding service. Emails were answered promptly, tel phone calls answered, in the event of me having to leave a voicemail they were auctioned.

Suzie was absolutely brilliant! Despite the incompetence of the buyers solicitors she was like a dog with a bone and got everything sorted.

31 de março de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Far from impressed

Sadly my experience with Lambert Pugh was far from good. I was assigned team 9 and the early stages of my purchase were positive. As the transaction proceeded and became a little more complicated, I hit a brick wall, no one seemed to want to pick up the phone, and when I did speak to someone nothing seemed to happen. Both the solicitors for my sale and a third party who I was dealing with remarked at their reluctance to speak on the phone, hiding behind email. Moving is stressful but I felt so strongly I made a formal complaint.

And you know what? Despite a very quick acknowledgment, I had a snippy response when I chased it (I had been given no date for when it would be concluded) and have received absolutely no response since. I have chased it twice, the second one today via the most ridiculous voicemail system they have. I would give this company a miss, there’s enough stress in conveyancing already and they did nothing to help. I’m sure there are some good people there, perhaps I was just unlucky.

25 de março de 2022
Avaliação não solicitada

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