LANDBAY Avaliações 

638
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

we came to landbay late in the day on a modern auction purchase after previous lender let us down. underwriter (David F) was superb, totally got the urgency of the situation. can't expect that sort of... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have recently regularly been using Landbay to place 6 bed HMO mortgages. Our client is a portfolio landlord (lots of experience with several lenders!) and always comments on how sleek Landbay's use... Ver mais

Avaliado com 5 de um total de 5 estrelas

Extraordinary Collette (underwriter) I am so pleased we had Collette to be our underwriter on this case. We had to apply for several offer extensions and unexpected delays with legals and HMO l... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Recently did a Ltd company BTL Purchase for a client. The BDM Rahead was very informative and knew the criteria very well. The underwriter stayed in contact throughout and we had a direc... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Instituição Financeira
  2. Operadores de Mercado

Escrito pela empresa

Landbay is an award-winning specialist buy-to-let lender providing landlord lending solutions via our intermediary network. Our team offers in-depth knowledge of the buy-to-let mortgage industry, combined with a technology-enabled approach to lending, which equips us to take on complex cases.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

638 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 78% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(638)

134 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service as usual from Landbay

Great service as usual from Landbay. Underwriters are super quick to respond and you know what you need to supply to get an offer and completion. And it always helps when you have the best BDM around when things don’t go to plan!

21 de janeiro de 2025
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Resposta da LANDBAY

Thank you so much for this review, Eleanor. We're happy to hear our underwriters and your BDM provided the support you needed.

Avaliado com 5 de um total de 5 estrelas

This was the first time I have keyed a…

This was the first time I have keyed a case to Landbay but most certainly not my last. Really liked that after the document submission the underwriter contacted me directly to discuss the case and with the requirements he stipulated I have been able to get the case to offer very quickly. FANTASTIC SERVICE and PLEASURE TO DEAL AS SO EASY

9 de janeiro de 2025
Avaliação não solicitada
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Resposta da LANDBAY

Hi Shaun,

Thank you for your review! We're so glad your first experience with us was a positive one, and we look forward to working with you again soon!

Avaliado com 5 de um total de 5 estrelas

As a broker I use many lenders and I…

As a broker I use many lenders and I recent used Landbay for the first time and I was very impressed with their willingness to lend and help get the application through. Would definitely use them again and recommend to everyone.

6 de janeiro de 2025
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Resposta da LANDBAY

Thank you, James. It's great to hear you enjoyed working with us, and we can't wait to work with you again soon!

Avaliado com 5 de um total de 5 estrelas

first time using landbay

first time using landbay. i selected their AVM product. monday submitted the app, one enquiry email and same day the offer was issued. impressed is an understatement.

18 de dezembro de 2024
Avaliação não solicitada
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Resposta da LANDBAY

Hi Nadeem. We're happy to hear you were impressed with our AVM products and their efficiency!

Avaliado com 5 de um total de 5 estrelas

Fantastic BDM!

Fantastic BDM!

Simone was absolutely brilliant throughout the process. Without her, my client would have likely pulled out of the application entirely. I can’t speak highly enough of her dedication and support.

18 de dezembro de 2024
Avaliação não solicitada
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Resposta da LANDBAY

Thank you Louie! We've passed this positive feedback on to Simone and hope to work with you again soon.

Avaliado com 5 de um total de 5 estrelas

Excellent support

Client needed mortgage to pay off his bridging to exit and their AVM and processing timescale really helped to exit and saves money

Thank you

16 de dezembro de 2024
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Resposta da LANDBAY

Hi Usha, thank you for your review. It's great to hear our AVM products helped meet your client's timescale!

Avaliado com 5 de um total de 5 estrelas

Extraordinary Collette (underwriter)

Extraordinary Collette (underwriter)
I am so pleased we had Collette to be our underwriter on this case.
We had to apply for several offer extensions and unexpected delays with legals and HMO licence.
Collette was superb and put up with the changes and always keen on helping us out.
Offers were extended and rates changed with ease.
I would say without doubt, that having direct access to an underwriter (a great one!) gives us brokers more clarity/transparency during the transaction.
Thank you so much 😉

21 de novembro de 2024
Avaliação não solicitada
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Resposta da LANDBAY

Hi Michela,

Thank you for this review! We're happy to hear you enjoyed working with Collette and that you found the process clear and transparent. We look forward to working with you again soon!

Avaliado com 5 de um total de 5 estrelas

Excellent Underwriter

Application process smooth, had an excellent underwriter in Chris who was clear and transparent in what was required. Even though the lending amount changed during the process, this was conveyed clearly and concisely in a manner which made it easy for us to explain to the clients

13 de novembro de 2024
Avaliação não solicitada
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Resposta da LANDBAY

Hi David,

Thank you for this 5-star review! We've passed this on to Chris and look forward to working with you again.

Avaliado com 5 de um total de 5 estrelas

Smooth process

Smooth process. Effective communication with Underwriter to get all issues resolved and get the case to offer.

11 de novembro de 2024
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Resposta da LANDBAY

Hi Anthony,

We're glad we could help with your case, and you enjoyed working with us.

Avaliado com 1 de um total de 5 estrelas

We submitted 10 applications for a…

We submitted 10 applications for a single site, having been advised to submit a test case which went to offer successfully. We proceeded to submit 9 others, some were accepted by the original valuer and others which were panelled out to an alternative surveyor. We ended up with NO CASES being accepted and the ones that had gone to offer were withdrawn. Received not very honest opinion from the Head of Underwriting, to be honest he did not come across as being honest or upfront and even admitted to an error and then denied there was an error in the process, most importantly a client out of pocket to the tune of £8,000 based on valuation and application fee's (which we were assured we'd get half the application fee's back purely based on the number of cases placed)... still waiting for them to pick up on this ! I would only reluctantly consider placing cases in the future to Landbay, as a last resort type situation as I am really disappointed as to how they have acted. Avoid where you can !

1 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

personal phone call from the u/w…

personal phone call from the u/w explaining all docs needed to progress the case. really easy system to use. clear website, user friendly. great bdm i can always call and disccuss.

4 de novembro de 2024
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Resposta da LANDBAY

Hi Sophie,

Thank you for your review. It's great to hear you find our portal easy to use and enjoy working with your BDM.

Avaliado com 5 de um total de 5 estrelas

Great service

Constant, timely communication was great. Dawn, the underwriter, has been brilliant and my thanks go to her for being available to talk to and responding quickly to any questions or queries I had.

7 de novembro de 2024
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Resposta da LANDBAY

Thank you for your review. We're pleased you found our communication great and have passed this on to Dawn!

Avaliado com 5 de um total de 5 estrelas

Landbay have been really good in…

Landbay have been really good in supporting my clients with buy to let mortgages. The BDM Simone Ferreira is always available on the phone or by email, and great service on the phone too!!

7 de novembro de 2024
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Resposta da LANDBAY

Hi Rikesh, thank you for taking the time to leave a review. We've passed this on to Simone!

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