Rockar Land Rover Avaliações 

1.003
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’ve been extremely happy with my experience at Rockar Land Rover from the very first day I met the team, especially Elisaveta. The test drive was smooth and enjoyable, and Elisaveta was very k... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The personal touches, Michael was great from beginning to end and I didn’t feel pressured at any part of the process. Edward was relaxed and very knowledgable. Every part of the part exchange, my new... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Although we did not end up purchasing a vehicle through JLR Rockar. Our experience in the Canary Wharf dealership with Chloe was really great. We spoke about our needs for buying a car through PCP. Sh... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária de veículos motorizados

Escrito pela empresa

Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.

Complimentary Home Delivery

Your new Land rover in as little as 1 week

Experience the ultimate in convenience and luxury. When you purchase your new Land Rover with Rockar, we’ll deliver it directly to your doorstep — at no extra cost. Your Land Rover journey starts online and can end with the keys in your hand in as little as 1 week. No showroom queues, no pressure — just a seamless experience backed by expert advice and a premium delivery service. It’s luxury, delivered.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(1.003)

12 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Delivered as promised!

I didn’t realise buying a new car can be this free from drama having dealt with other companies in the past . Everything was done in just one week, delivered as promised with no issues whatsoever or unexpected surprises. You did amazing! I highly recommend Rockar!

29 de agosto de 2023
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Ugo, thank you so much for your wonderful 5 star review! We hope you love your new Land Rover!

Avaliado com 5 de um total de 5 estrelas

Perfect service as per normal.

Perfect service as per normal.

29 de agosto de 2023
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Chris, thank you for leaving us a 5 star review, we're thrilled to hear you've come back and found out service perfect! Thank you, Rockar

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service, the sales representative was helpful and patient.

31 de agosto de 2023
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Deneise, thank you for taking the time to leave us a 5 star review! We'll be sure to pass this onto the team! Rockar :-)

Avaliado com 5 de um total de 5 estrelas

Really helpful and mage buying my car…

Really helpful and mage buying my car easy.

24 de agosto de 2023
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Sharon, thank you for taking the time to leave us a 5 star review! We're super happy you enjoyed your Rockar experience! We'll be sure to pass this onto the team! Rockar :-)

Avaliado com 5 de um total de 5 estrelas

Purchasing my car from the comfort of my living room

This is the second time I have purchased a Range Rover online. The process for managing my purchase was so simple. All done and dusted in a few minutes!

17 de agosto de 2023
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

This review has made our day! We're so glad your Rockar experience has been 5 star worthy. We hope you love your new vehicle and we look forward to seeing you again soon! Feel free to tag us in some photos of your new vehicle on social media :-)

Avaliado com 5 de um total de 5 estrelas

Good experience

Good experience

15 de agosto de 2023
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Thank you for taking the time to leave us a 5 star review. We're so happy you enjoyed your experience! We hope you love your new vehicle :-)

Avaliado com 5 de um total de 5 estrelas

Responsive

Responsive, helpul - a pleasure to deal with

11 de agosto de 2023
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Chris, thank you for taking the time to leave us a 5 star review! We're super happy you enjoyed your Rockar experience! We'll be sure to pass this onto the team! Rockar :-)

Avaliado com 5 de um total de 5 estrelas

Customer Service As It Should Be

I wish all companies offered the same high level of service as Rockar do.

I live in Bournemouth and brought my used Range Rover from them remotely and solely based on videos and photos. I was slightly dubious but I had no need to be. They delivered my car with a full tank and it looked as good as new. The attention to detail was amazing and since I brought the car they have gone above and beyond the level of service needed several times.

Honestly, no matter where you are in the country, buy a car from these guys. They won't be beaten, I can assure you! Thanks

10 de agosto de 2023
Avaliação não solicitada
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

This review has made our day, Chris! We're so glad your whole Rockar experience has been amazing. We hope you love your new vehicle and we look forward to seeing you again soon! Feel free to tag us in some photos of your new vehicle on social media :-)

Avaliado com 1 de um total de 5 estrelas

Very bad

Very bad, no updates, I need to call for an update. No dates given ever. Very bad service, prices go up without car being even delivered to me.

2 de agosto de 2023
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Iqbal, we're extremely sorry to hear you were dissatisfied with your experience. Our goal is the total satisfaction of our customers and to provide a positive experience, so we are sorry you feel this was not the case.

We only provide sporadic updates when there have been no updates from the manufacturer and once a build date is provided, more frequent updates will be provided. Jaguar Land Rover have the right to increase the price as per the terms & conditions accepted when placing the order. The price increases are only provided by Jaguar Land Rover due to increases across the globe and would not be increased unnecessarily. If we can help at all in the future, you can always contact us at helpme@rockar.com.

Avaliado com 5 de um total de 5 estrelas

Amazing team at the Canary Wharf…

Amazing team at the Canary Wharf branch. Very professional and made everything easy for me to get my dream car xxx

28 de julho de 2023
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Thank you for taking the time to leave us a review, we're thrilled to hear you were happy with your experience and you found your dream car! We hope to see you again soon :-)

Avaliado com 5 de um total de 5 estrelas

Juliet made the experience

Juliet made the experience, so easy and smooth. And the reason. I've came back again.

1 de agosto de 2023
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Thank you so much for taking the time to leave us a 5 star review. We're so happy you enjoyed your experience and it's great to hear you are a returning customer too! We hope you love your new vehicle :-)

Avaliado com 5 de um total de 5 estrelas

Very professional and much more…

Very professional and much more customer focused than dealing with a local showroom salesperson. I would recommend Rockar if you are looking for a pain free experience.

25 de julho de 2023
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

This review has made our day, Mark! We're so glad your Rockar experience has been pain free. That's what we're all about here! We hope you love your new vehicle and we look forward to seeing you again soon! Feel free to tag us in some photos on social media :)

Avaliado com 1 de um total de 5 estrelas

Bit of Joke

Your ordering system is a bit of joke. Fix that.

1 de agosto de 2023
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Haseeb, we're extremely sorry to hear you were dissatisfied with your experience. Our goal is the total satisfaction of our customers and to provide a positive experience, so we are sorry you feel this was not the case. Please can you provide us some more information so we can pass onto the relevant team to ensure this problem is resolved. You can do this by contacting us at helpme@rockar.com Thank you, Rockar

Avaliado com 5 de um total de 5 estrelas

Service

Service, politeness and professionalism was second to none

28 de julho de 2023
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Thank you for taking the time to leave us a 5 star review. We'll be sure to pass the feedback onto the team! Thanks for choosing Rockar, enjoy your new vehicle!

Avaliado com 5 de um total de 5 estrelas

Can’t thank Rockar enough

Can’t thank Rockar enough
Seamless buying experience from start to finish
Professional team through and through

19 de julho de 2023
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi there, we love that you enjoyed your whole Rockar process!! Thank you for your wonderful comments on the service provided and we'll be sure to pass these comments onto all of the team! Thank you again, Rockar

Avaliado com 5 de um total de 5 estrelas

Holly was amazing

Holly was amazing , response time was very fast and she made the whole experience very easy

26 de julho de 2023
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Stephen, thank you for taking the time to leave us a 5 star review! We're super happy you enjoyed your Rockar experience! We'll be sure to pass this onto the team! Rockar :-)

Avaliado com 3 de um total de 5 estrelas

The company was very helpful…

The company was very helpful ..............................

18 de julho de 2023
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Francis, thank you for taking the time to leave us a review! However we're sorry to hear you only found your experience to be 3 star worthy, we'd love to know more so we can improve this in the future. Please let us know at helpme@rockar.com Thank you Rockar :-)

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