Rockar Land Rover Avaliações 

1.003
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’ve been extremely happy with my experience at Rockar Land Rover from the very first day I met the team, especially Elisaveta. The test drive was smooth and enjoyable, and Elisaveta was very k... Ver mais

Avaliado com 5 de um total de 5 estrelas

The personal touches, Michael was great from beginning to end and I didn’t feel pressured at any part of the process. Edward was relaxed and very knowledgable. Every part of the part exchange, my new... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Although we did not end up purchasing a vehicle through JLR Rockar. Our experience in the Canary Wharf dealership with Chloe was really great. We spoke about our needs for buying a car through PCP. Sh... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária de veículos motorizados

Escrito pela empresa

Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.

Complimentary Home Delivery

Your new Land rover in as little as 1 week

Experience the ultimate in convenience and luxury. When you purchase your new Land Rover with Rockar, we’ll deliver it directly to your doorstep — at no extra cost. Your Land Rover journey starts online and can end with the keys in your hand in as little as 1 week. No showroom queues, no pressure — just a seamless experience backed by expert advice and a premium delivery service. It’s luxury, delivered.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
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1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(1.003)

12 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The Almighty Defender

Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got an immediate thumbs up from the Good Lady; having highly spec'd one, approached several dealers. Rockar Landrover provided the best customer journey without any pressure. On top received the best discount plus trailer delivery and the cherry on top a full fuel tank. Falling in love all over again after my recent bereavement! A very happy chappy once more.
Paul Anton Essex AKA The Almighty One

24 de novembro de 2023
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Resposta da Rockar Land Rover

Hi Paul (AKA The Almighty One) We LOVE this review! We're so happy we could help you fall in love all over again and that you loved your Rockar journey. Thank you for taking the time to leave us this 5 star review. Happy driving! Rockar :-)

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Fantastic customer service from the start. I’m over the moon with our car and the personal assistant received

13 de novembro de 2023
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Resposta da Rockar Land Rover

Thank you Elizabeth for your lovely review. We're thrilled to hear you're over the moon with your new Land Rover! :-)

Avaliado com 5 de um total de 5 estrelas

New car from Rockar

Having had very poor experiences with other JLR dealerships I thought I'd give Rockar a try and buy the car online. What a great experience from start to finish - easy online process and very helpful staff just a call away when I needed more info. I visited Canary Wharf as well and the experience was the same - very helpful. New car delivered this week to my doorstep with a really information 30 minute handover. I couldn't be happier with the car and the buying experience (plus the treat I found in the boot). I would recommend Rockar without hesitation. Special shout out to Juliet in the online team for her help.

14 de novembro de 2023
Avaliação não solicitada
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Resposta da Rockar Land Rover

Hi Mark, thank you for taking the time to write this wonderful review. We're thrilled your enjoyed your Rockar experience. Thank you again and we hope you love your new car... and your treat! Rockar :-)

Avaliado com 5 de um total de 5 estrelas

It was really a great experience to drive defender 130.I feel so great to drive this car though I was using Evouke before. Everybody should have taste of this car in life time

It was really a great experience to have car from Rockar.
Rockar canary wharf team Evelina, Arizona, Alina , head office customer services Amy, Christian , delivery person Shaye all are excellent people ever. They are supper friendly and professional.
They are supper good to resolve queries- specifically Evelina.

31 de outubro de 2023
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Resposta da Rockar Land Rover

Hi Mohammad, thank you for your wonderful review. We'll be sure to pass this onto the teams! Thank you again, and we hope you love your new Land Rover. Rockar :-)

Avaliado com 5 de um total de 5 estrelas

Excellent service delivery

She was patient and informative.
Customer service was excellent.
Payment options explained
Well done

12 de novembro de 2023
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Resposta da Rockar Land Rover

Hi Patricia, thank you for your lovely review! We hope you love your new Land Rover

Avaliado com 5 de um total de 5 estrelas

Richard at Rockar personally helped me…

Richard at Rockar personally helped me through the ordering process, so personal service and contact so important to me. Everything explained step by step.

7 de novembro de 2023
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Resposta da Rockar Land Rover

Hi Pauline, thank you for leaving a 5 star review. We'll be sure to pass this onto Richard and the Online Experience Team. Thank you again and we hope you love your new Jaguar! :-)

Avaliado com 5 de um total de 5 estrelas

Very happy with service

Very happy with service , very helpful, polite, and very easy.

23 de outubro de 2023
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Resposta da Rockar Land Rover

Hi Lorraine, thank you for taking the time to leave a 5 star review. We're thrilled you we're happy with the service. Enjoy your new Land Rover! Rockar :-)

Avaliado com 1 de um total de 5 estrelas

NEVER BUYING A JAGUAR CAR AGAIN!!!

Completely unreliable car spending more time in the garage than on the road. I have taken the car in almost 8 times now over the last 2 years for the same problem, and each time I am asked to pay the 'investigation fee' over and over again. Despite the fact that after every investigation and repair the fault continues to show up again.

The fault reappeared showing a warning that I would be unable to restart the engine, so I called ahead to the garage and I was asked to bring the car in on Monday. On arrival, I was instead told there was no availability to take the car in and was instead asked to come back in 2 weeks time. I told them I might not be able to start my car up to bring it to them, but still turned me away. Despite the fact that they have failed to fix my car and left me in this situation, they still wouldn't keep my car on site. Shockingly unreliable car, and dreadful service. Since the service team have failed to fix the fault themselves they have resorted to 'blaming my driving style' for the fault, so they can continue to justify their fee. I have never experience such awful car service in my life.

16 de outubro de 2023
Avaliação não solicitada
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Resposta da Rockar Land Rover

Hi Syed, we understand these issues can be frustrating, the Diesel Particular Filter regeneration process does depend on driving style and can often lead to a build up of soot and blockages in the system. Our Aftersales Team have advised on how this can be prevented and are always on hand for further assistance if required. Please feel free to contact us on 0330 088 8730 or email jlrservice@rockar.com if you require any support.

Avaliado com 5 de um total de 5 estrelas

Great customer experience

Great customer experience. Richard, who was the sales agent, was extremely helpful and made the entire process extremely pleasant and easy. I will highly recommend Rockar and would use them again.

13 de outubro de 2023
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Resposta da Rockar Land Rover

Hi Manraj, thank you for taking the time to leave us a 5 star review. We'll be sure to pass the feedback onto Richard and the team. We hope you love your new Land Rover :-)

Avaliado com 5 de um total de 5 estrelas

Evelina was very helpful and she help…

Evelina was very helpful and she help me build my dream car with best options

10 de outubro de 2023
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Resposta da Rockar Land Rover

Hi Dastan, thank you for leaving us a 5 star review! We'll pass your feedback onto Evelina and the team in store. Thank you :-)

Avaliado com 5 de um total de 5 estrelas

Excellent service from Pauline

Excellent service from Pauline, a handful of messages back & forth and the car is ordered from stock.

10 de outubro de 2023
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Resposta da Rockar Land Rover

Thank you John for your 5 star review! We'll be sure to pass this into the Pauline and the team! Thank you and we hope you love your new car! Rockar :-)

Avaliado com 5 de um total de 5 estrelas

Excellent service with clarity of…

Excellent service with clarity of price. Also very informative and patient.
I would really recommend Juliet.

18 de setembro de 2023
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Resposta da Rockar Land Rover

Hi, thank you for your 5 star review! We'll be sure to pass this into the Juliet and the team! Thank you and we hope you love your new car! Rockar :-)

Avaliado com 5 de um total de 5 estrelas

Excellent service and a gorgeous car

Excellent service from Rockar throughout. A smooth process and a gorgeous car. Car delivered to my doorstep on time. Features were explained at handover. After service was fantastic. Thanks Rockar and a special mention to Jenny who was great. I wouldn’t hesitate to use you again.

13 de setembro de 2023
Avaliação não solicitada
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Resposta da Rockar Land Rover

Hi Angela, we love this review! We'll be sure to pass this into the Jenny and the team! Thank you and we hope you love your new car! Be sure to share your new Land Rover with us on social media @rockarlandrover when it arrives! Rockar :-)

Avaliado com 5 de um total de 5 estrelas

Amazing Team Evelina Amy Christian we’re all amazing…

Evelina Amy Christian we’re all amazing
Never purchased car from England so was big challenge but these guys made it work thank you get my new car on 20 th September so all good.

5 de setembro de 2023
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Resposta da Rockar Land Rover

Hi Jacqueline, we love this review! We'll be sure to pass this into the team! Thank you and we hope you love your new car! Be sure to share your new Land Rover with us on social media @rockarlandrover when it arrives! Rockar :-)

Avaliado com 5 de um total de 5 estrelas

Fantastic Service

Quick turn around on my pre owned Jaguar F Pace

Great communication via email. Recommend this branch for anyone's Jaguar or Landrover needs

7 de setembro de 2023
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Resposta da Rockar Land Rover

Hi Antone, thankyou for leaving us a 5 star review. We hope you love your Jaguar F-Pace. Be sure to share your new love with us on social media @rockarjaguar

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