Rockar Land Rover Avaliações 

1.002
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The personal touches, Michael was great from beginning to end and I didn’t feel pressured at any part of the process. Edward was relaxed and very knowledgable. Every part of the part exchange, my new... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

What a poorly run service they called me today after booking a test drive to tell me the cars are out for loans, when i asked do you have any cars i can test drive they said not for saturday which i b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent, I bought my Range Rover Evoque from Rockar Land Rover and I have found the whole process from purchase to delivery to be seamless. Helpful, approachable and a refreshing change to other JLR... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária de veículos motorizados

Escrito pela empresa

Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.

Complimentary Home Delivery

Your new Land rover in as little as 1 week

Experience the ultimate in convenience and luxury. When you purchase your new Land Rover with Rockar, we’ll deliver it directly to your doorstep — at no extra cost. Your Land Rover journey starts online and can end with the keys in your hand in as little as 1 week. No showroom queues, no pressure — just a seamless experience backed by expert advice and a premium delivery service. It’s luxury, delivered.

Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(1.002)

12 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Michael was a pleasure to deal with

Michael was a pleasure to deal with, very accommodating

14 de maio de 2025
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Lucy, it's great to hear Michael was a pleasure to deal with and very accommodating, we'll pass on your lovely feedback. Thank you, Rockar :-)

Avaliado com 5 de um total de 5 estrelas

purchased a sport

Max made contact after online equiry and we followed through with everything i requested got down and got a deal done

6 de maio de 2025
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Thank you for your feedback! We're thrilled you enjoyed your Rockar experience, we'll be sure to pass the feedback onto Max and the Online Experience Team. Thank you, Rockar :-)

Avaliado com 3 de um total de 5 estrelas

Efficient enough but lacking…

Efficient enough but lacking in personal service for a premium purchase.
The online / portal model is tiresome and feels as if you may as well build the car yourself.
Delivery to home well executed and professionally handled by a third party.

9 de abril de 2025
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Thank you for taking the time to share your feedback, Sharon. We appreciate your comments and we are sorry to hear that your experience didn’t fully meet your expectations.

A member of our team will be in touch shortly to discuss your feedback further, we’d really appreciate the opportunity to learn more and see how we can better support you.

Thank you once again,
Rockar.

Avaliado com 1 de um total de 5 estrelas

Nightmare to deal with

Nightmare to deal with.

Website lacks basic information about the vehicle. Guy on the chat giving miss information one minute a deposit holds the car for 24 hours then it doesn’t. Told me he would email spec for the car - no email.

16 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An absolutely seamless

An absolutely seamless, delightful experience from start to finish

2 de abril de 2025
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Thank you for your feedback! We're thrilled you enjoyed your Rockar experience, we'll be sure to pass the feedback onto the team. Thank you, Rockar :-)

Avaliado com 5 de um total de 5 estrelas

Great Service

Great Service by sales team

21 de março de 2025
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Thank you Jateen for taking the time to leave us a 5 star review! Enjoy your new Land Rover :-) Rockar

Avaliado com 5 de um total de 5 estrelas

Excellent experience

Excellent service from Richard Read - responsive, knowledgeable and efficient. Compared to other Land Rover dealerships I've experienced, Rockar stand tall for service.

2 de abril de 2025
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi C Mac, thank you for taking the time to leave us a 5 star review. We love the feedback you have left for Richard and we'll be sure to pass it on to him. Thank you, Rockar :-)

Avaliado com 5 de um total de 5 estrelas

Excellent customer service specially Mr…

Excellent customer service specially Mr Lee and Mr Omer they were really helpful

20 de março de 2025
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Morning Mr. Tariq, thank you for your wonderful 5 star review. We'll be sure to pass the feedback onto Lee and Omar. Rockar :-)

Avaliado com 5 de um total de 5 estrelas

Absolute fantastic to deal with

Absolute fantastic to deal with. Will definitely be using them again. I’ve dealt with Land Rover all over the country and these are certainly the best

12 de março de 2025
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Thank you John for taking the time to leave us a 5 star review! Enjoy your new Land Rover :-) Rockar

Avaliado com 5 de um total de 5 estrelas

Good Experience

So far so good. Good professional information on the telephone with Liam which was the final push needed to book the car. Very pleased

2 de março de 2025
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Jason, thank you so much for your kind words! We’re thrilled to hear about your seamless experience with Liam. We’ll be sure to pass your wonderful feedback on to him! Rockar

Avaliado com 5 de um total de 5 estrelas

Made it happen.

Rockar quickly established my current situation as an existing customer and gave me an excellent starting point for a new purchase. They responded to all my online queries in detail and in a timely fashion.Trouble completing the order with the online system was quickly resolved with sales support Max undertaking the final stages himself. Finally I did not feel any pressure in my choice of extras or model which, unfortunately, is very large. I look forward to receiving the vehicle on the scheduled date.

18 de fevereiro de 2025
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Kelvyn, thank you so much for your kind words! We're thrilled to hear that your experience with us was a positive one. We pride ourselves on offering a stress-free and transparent process, and it's great to know we exceeded your expectations. If you ever need anything else, don't hesitate to reach out! Rockar 😊

Avaliado com 5 de um total de 5 estrelas

ROCKAR REVIEW

ROCKAR REVIEW

I was impressed with comms and particularly how helpful Max.

20 de fevereiro de 2025
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Stuart, thank you for your 5 star review. We'll be sure to pass the feedback onto Max and the Online Experience Team :-) Rockar

Avaliado com 5 de um total de 5 estrelas

All good

All good. Great web-site. Great comms from team. Great deal.

17 de fevereiro de 2025
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi John, thank you for your feedback! We hope you love your new Range Rover Evoque. Thank you for choosing Rockar

Avaliado com 5 de um total de 5 estrelas

Very helpful sales and customer…

Very helpful sales and customer services staff. And when I had to cancel my order was deposit was returned without delay

10 de fevereiro de 2025
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Paul, thank you for taking the time to leave us a 5 star review. We hope to see you again soon 😊

Avaliado com 5 de um total de 5 estrelas

Refreshingly different

Having had woeful service from another LR dealership when buying a car, Rockar were refreshingly easy. No pushy salesman, very efficient in returning calls and handling any questions. Best price up front, can buy knowing they are offering value AND great service.

17 de fevereiro de 2025
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Simon, Thank you so much for your kind words! We're thrilled to hear that your experience with us was a positive one. We pride ourselves on offering a stress-free and transparent process, and it's great to know we met your expectations. If you ever need anything else, don't hesitate to reach out. Enjoy your new Defender! Rockar 😊

Avaliado com 2 de um total de 5 estrelas

Ignore customer requirements

I asked that the credit check was not done until purchase of a house had completed. I was assured that this would be postponed. It was a big surprise waking the next morning to see a warning from my credit agency company telling me hard check has taken place.
Still thinking about cancelling and going elsewhere.

6 de fevereiro de 2025
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Morning Andy, we sincerely apologise for any inconvenience and frustration this has caused.

We will be reaching out to the finance company to try to rectify the situation. Additionally, a member of our team will be in touch with you directly to discuss this further and explore how we can resolve the matter to your satisfaction.

Your experience is very important to us, and we truly appreciate the opportunity to make things right.
Thank you, Rockar.

Avaliado com 5 de um total de 5 estrelas

Sales Guy

Sales Guy, Omar has been extremely helpful and responds quickly to any communications

29 de janeiro de 2025
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Nick, thank you for taking the time to leave us a 5 star review. We'll be sure to pass the feedback onto Omar and the team in store. Enjoy your new Land Rover! Rockar :-)

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