Rockar Land Rover Avaliações 

1.002
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The personal touches, Michael was great from beginning to end and I didn’t feel pressured at any part of the process. Edward was relaxed and very knowledgable. Every part of the part exchange, my new... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

What a poorly run service they called me today after booking a test drive to tell me the cars are out for loans, when i asked do you have any cars i can test drive they said not for saturday which i b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent, I bought my Range Rover Evoque from Rockar Land Rover and I have found the whole process from purchase to delivery to be seamless. Helpful, approachable and a refreshing change to other JLR... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária de veículos motorizados

Escrito pela empresa

Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.

Complimentary Home Delivery

Your new Land rover in as little as 1 week

Experience the ultimate in convenience and luxury. When you purchase your new Land Rover with Rockar, we’ll deliver it directly to your doorstep — at no extra cost. Your Land Rover journey starts online and can end with the keys in your hand in as little as 1 week. No showroom queues, no pressure — just a seamless experience backed by expert advice and a premium delivery service. It’s luxury, delivered.

Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(1.002)

12 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Juliet on the online team was great and…

Juliet on the online team was great and Pav really took care of us in the dealership. Thanks.

22 de março de 2024
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Mark, thank you for your feedback and taking the time to leave us a 5 star review. We'll be sure to pass the comments onto Juliet and Pav! We hope you love your new Land Rover :-) Rockar

Avaliado com 5 de um total de 5 estrelas

Excellent online ordering and delivery

This is our second vehicle from Rockar. The ordering process was very efficient and Rockar kept us updated on progress. Delivery to the door was excellent, we now prefer this method of purchasing. Well done to all the team.

13 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Online ordering perfection.

Online ordering perfection.The whole buying process was so simple and I was kept informed at every stage. Living 150 miles from Rockar , home delivery of the car was perfect.

6 de março de 2024
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Nigel, thank you for taking the time to leave us a 5 star review. We're thrilled you enjoyed your Rockar experience. We hope you love your new Land Rover :-) Rockar

Avaliado com 5 de um total de 5 estrelas

Very competitive prices

Very competitive prices, professional service and friendly and helpful team. Highly recommended.

10 de março de 2024
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Archie, thank you for taking the time to leave us a 5 star review :-) Rockar

Avaliado com 5 de um total de 5 estrelas

Car buying made easy

Friendly and helpful advice would highly recommend.

19 de fevereiro de 2024
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Nina, thank you for taking the time to leave us a 5 star review. We're thrilled you are happy with your service. We hope you love your new Jaguar! :-) Rockar

Avaliado com 5 de um total de 5 estrelas

Great experience

Chloe has been very helpful in sorting paperwork and pricing. The whole experience was very effortless when placing the order for the New Business Lease.

23 de fevereiro de 2024
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Tracy, thank you for taking the time to leave us a 5 star review. We're thrilled you enjoyed your Rockar experience. We hope you love your new Land Rover :-)

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, both guys in the showroom were very friendly and went through all the options really clearly. Very smooth buying process!

22 de fevereiro de 2024
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Thank you Will for your 5 star review. We'll be sure to pass this feedback onto the store team. Thank you again and we hope you love your new Land Rover :-) Rockar

Avaliado com 5 de um total de 5 estrelas

Was taken through the buying process by…

Was taken through the buying process by Carly very helpful and knowledgeable

21 de fevereiro de 2024
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Thank you for your 5 star review Mike. We believe it was Chloe who helped you in store, we'll be sure to pass this feedback onto the store team. Thank you again and we hope you love your new Land Rover :-) Rockar

Avaliado com 5 de um total de 5 estrelas

Rockar - brilliant …

The dealership made the entire buying experience so easy and straightforward - all with a smile and in a professional manner. Thanks Edward and the Rockar team - well done!!!

14 de fevereiro de 2024
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Imran, thank you for your lovely review. We're thrilled you loved your Rockar experience. We'll be sure to pass the feedback onto Eddy and the team in store! Thank you again and we hope you love your new Land Rover. Rockar

Avaliado com 5 de um total de 5 estrelas

Amazing Service and Very Competitive Prices!

An amazingly friendly, professional and efficient service from start - including an unaccompanied and unrushed test drive - to finish (not forgetting a full tank of fuel!). We were incredibly well looked after and special recognition goes to Pavel for his patience and great care in explaining all the features of our new Evoque and for doing the big reveal! We were also impressed by the very effective and efficient communication through the Rockar portal, including the ease with which documents could be uploaded / downloaded. Response times for the messaging service were superb so no one should feel put off by the location of the Canary Wharf showroom (which was actually very convenient for us). Above all, Rockar were extremely competitively priced for new cars, including those with short lead-in times (which we needed). Well done Team and keep up the great work - we will certainly have no hesitation in recommending you to friends and family!

31 de janeiro de 2024
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Chris, thank you for leaving us this wonderful 5 star review. We're thrilled you enjoyed the service and we'll be sure to pass the feedback to Pavel and the team in store. Thank you for choosing Rockar and we hope you love your new Land Rover! :-)

Avaliado com 5 de um total de 5 estrelas

Great service.

5 de fevereiro de 2024
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Good Morning, thank you for taking the time to leave us a 5 star review. Rockar :-)

Avaliado com 1 de um total de 5 estrelas

Poor

I have bought 2 cars from Rockar and I will say that the purchasing process has always gone very smoothly. However, a different story when things go wrong. Lack of communication, me having to chase up to find out what is going on. My Evoque is 18 months old and has had numerous EV problems. It was in the garage for a new heater until last week and then I had to call LR assist out again yesterday! Rockar have not been helpful at all. They have not offered me any kind of resolution to the problems I have experienced. I would not recommend them as their after care has been terrible.

13 de fevereiro de 2024
Avaliação não solicitada
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Morning Mary, Thank you for taking the time to share your feedback with us. We apologise for the inconvenience and frustration you have experienced with your Evoque.

We want to assure you that your concerns are being taken seriously. Our team are actively working to resolve the issues with your vehicle and will do our best to find a satisfactory resolution for you.

We appreciate your patience and understanding as we work through this process. Thank you, Rockar

Avaliado com 5 de um total de 5 estrelas

Great experience

Found Rockar via Carwow and can’t speak highly enough of how easy the process was from start to finish. Was a little concerned about ordering from London given I live in Scotland but I shouldn’t have worried.

Got a great deal on my F-Pace which was delivered right to my door with a full tank of fuel within a concealed vehicle carrier.

Special mention to Omar who was really quick to respond to my queries and exceptionally helpful.

7 de fevereiro de 2024
Avaliação não solicitada
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Pete, thank you for taking the time to leave us a 5 star review. We're thrilled you enjoyed your Rockar experience. We'll be sure to pass the feedback onto the team and hope you love your new F-Pace! :-)

Avaliado com 5 de um total de 5 estrelas

Well taken car of from start to finish

Well taken car of from start to finish. No complaints

29 de janeiro de 2024
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Suresh, thank you for leaving us a 5 star review. We're glad you enjoyed your Rockar experience from start to finish! We hope you love your new Land Rover :-)

Avaliado com 5 de um total de 5 estrelas

excellent customer service from Rocker…

excellent customer service from Rocker sales team, in from particular Pauline Holmes..

31 de janeiro de 2024
logotipo da Rockar Land Rover

Resposta da Rockar Land Rover

Hi Charlie, we're thrilled you enjoyed your Rockar experience and thank you for your lovely feedback. We'll be sure to pass the comments onto Pauline and the Online Experience Team. Thank you, Rockar!

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