Landscaping Direct Avaliações 205

O TrustScore é 4.5 de um total de 5

4,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I ordered two pots of Karl Foerster grass. I received two different grasses, neither one was Karl Foerster. They should not have filled the order or contacted me if it was out of stock. Disappointing... Ver mais

Avaliado com 5 de um total de 5 estrelas

What a fantastic company! My order was delayed due to the couriers but rather than putting me out Landscaping delivered my parcel personally. I've never known a company to go above and beyond to help... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy to order online. Competative price & delivered free. Not notified by delivery company about day & time window....they just turned up, so good job I was at home to receive the item. However, w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great price, speedy delivery and great communication. However, what really made my experience exceptional was the professional way that Tom handled the website issue that prevented me from being able... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos para paisagismo
  2. Fornecedor de Materiais de Construção
  3. Centro de Jardinagem

Sobre Landscaping Direct

Escrito pela empresa

Landscaping Direct offers exceptional landscaping products, delivered direct. We also provide helpful advice and inspiration to help you with your next outdoor project.

We have carefully collated products for their superior performance, giving us complete confidence that what we offer is the best out there. We keep our costs down to keep our prices low – creating superb value for exceptional quality.

Our aim is to offer fantastic customer service and we are regularly adding help, advice and inspiration throughout the website. Whether you are planning to transform your own garden, or you’re a seasoned professional, our blogs and inspiration sections are designed to share knowledge and spark ideas.

We are constantly growing. Working with suppliers to expand our product ranges with new and exciting products.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

205 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

no notification

it would have been helpful if I was given notification for what day and approximate time the delivery was coming. No notification given just a phone call that they were at the site waiting to offload.

7 de outubro de 2024
logotipo da Landscaping Direct

Resposta da Landscaping Direct

Hi, Leslie, sorry you didn't get an update ahead of delivery - you certainly should have had a tracking email and/or contact from the hauliers in advance, so I apologise that this didn't happen. Tom - Landscaping Direct.

Avaliado com 4 de um total de 5 estrelas

Damaged order was replaced without problem

Ordered 3 packs of jointing compound. 2 tubs had external damage but only one was actually unusable. Photos of damage uploaded and replacement was delivered 2 days later. 4 stars because price was much lower than local builders merchants so good value.

3 de outubro de 2024
logotipo da Landscaping Direct

Resposta da Landscaping Direct

Hi, Moira, thank you for your review. Sorry that the tubs were damaged in transit, but I'm glad we managed to get the unusable product replaced quickly for you. Tom - Landscaping Direct.

Avaliado com 5 de um total de 5 estrelas

Great price and quality

Great price for what are quality cobble setts. The communication from the team at Landscaping Direct keeping me up to date on delivery was excellent. Definitely use them again.

27 de setembro de 2024
logotipo da Landscaping Direct

Resposta da Landscaping Direct

Hi, Neil, thank you very much for your review. I'm glad you're happy with the quality and price of the cobbles and I hope they're looking well! It's great to see you'd use us again - I hope we hear from you soon! Tom - Landscaping Direct.

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, well priced and easy delivery

2 de outubro de 2024
logotipo da Landscaping Direct

Resposta da Landscaping Direct

Thank you very much for leaving a review! I'm glad all went well with delivery and the price was right! Thanks, Tom - Landscaping Direct.

Avaliado com 5 de um total de 5 estrelas

Good quick relabel service .

27 de setembro de 2024
logotipo da Landscaping Direct

Resposta da Landscaping Direct

Hi, Tom. Thank you very much for leaving us a review! We hope we can help you again soon! Tom - Landscaping Direct.

Avaliado com 5 de um total de 5 estrelas

Excellent customer communication

Really pleased with the cobbles I ordered. A good price and excellent quality. I wasn’t expecting them to be so good for price paid. The communication about delivery was also top notch. Will use the company again should I need to.

23 de setembro de 2024
Avaliação não solicitada
logotipo da Landscaping Direct

Resposta da Landscaping Direct

Hi, Neil. Thank you very much for leaving a review for us! I'm really glad you're happy and I hope the cobbles are looking great - we'd love to see how the project turned out! Tom - Landscaping Direct!

Avaliado com 5 de um total de 5 estrelas

Great service great product

Great service great product
Recommended

5 de setembro de 2024
logotipo da Landscaping Direct

Resposta da Landscaping Direct

Hi, Craig. Thank you very much for the kind feedback and recommendation! Tom - Landscaping Direct.

Avaliado com 4 de um total de 5 estrelas

Put my order in online and didn’t take…

Put my order in online and didn’t take long to arrive. This was the 2 nd lot I had ordered so I had enough to finish my driveway

2 de setembro de 2024
logotipo da Landscaping Direct

Resposta da Landscaping Direct

Hi, Kathleen. Thank you for your orders and for leaving us a review. I'm glad your deliveries arrived in good time. It would be great to know what more we could do to reach five stars! Thanks, Tom - Landscaping Direct.

Avaliado com 5 de um total de 5 estrelas

Tile samples arrived quickly & were…

Tile samples arrived quickly & were well packed. Samples were of a good quality.

2 de setembro de 2024
logotipo da Landscaping Direct

Resposta da Landscaping Direct

Hi, Barbara. Thank you for your review. I'm glad you were impressed with the samples! Tom - Landscaping Direct.

Avaliado com 1 de um total de 5 estrelas

Table came without fixings and…

Table came without fixings and instructions. I had to phone to complain before they were sent

5 de setembro de 2024
logotipo da Landscaping Direct

Resposta da Landscaping Direct

Hi, Margaret. Sorry to see your 1-star review. Apologies that the fixings were missing from your initial delivery in error. As soon as we were made aware on the Thursday afternoon, we arranged for the fixings pack to be sent out to you on the Friday which we feel was a quick resolution, but I appreciate your frustrations. Best wishes, Tom - Landscaping Direct.

Avaliado com 4 de um total de 5 estrelas

Kept me informed

28 de agosto de 2024
logotipo da Landscaping Direct

Resposta da Landscaping Direct

Hi, Thomas, I'm glad we kept you updated with your order. It would be great to hear what we could have done to reach that fifth star! Thanks, Tom - Landscaping Direct.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service from these guys, ordered a clearance pack of slabs & had good coms + fast delivery & even though two slabs were broken in the crate (include 10% wastage every time) it was still a good price & would use again.

Thank you guys

3 de setembro de 2024
logotipo da Landscaping Direct

Resposta da Landscaping Direct

Hi, Mr Gibbons. Thank you very much for your review! I'm glad your order arrived quickly and you were kept updated. Sorry to hear that you received a couple of damages but I'm glad you allowed for this and hopefully they could still be used within the project! Thanks again, Tom - Landscaping Direct.

Avaliado com 4 de um total de 5 estrelas

Easy to order and quick delivery

Easy to order and quick delivery . Would of given 5 stars but no notification when was going to be delivered and wouldn’t leave so had to wait in the next day

2 de setembro de 2024
logotipo da Landscaping Direct

Resposta da Landscaping Direct

Hi Samantha. Sorry that you didn't receive notification of your delivery in advance. We've since improved the way we communicate delivery updates by providing a link for courier tracking as soon as it's available, so if you order again in future you should find this to be the case! Best wishes, Tom - Landscaping Direct.

Avaliado com 5 de um total de 5 estrelas

I placed my order by phone

I placed my order by phone . They were very helpful and the order arrived very promptly.

23 de agosto de 2024
logotipo da Landscaping Direct

Resposta da Landscaping Direct

Hi, Mrs Segars. Thank you very much for taking the time to leave us a review. It was a pleasure to help you over the phone and I'm glad your order arrived quickly. Thanks, Tom - Landscaping Direct.

Avaliado com 4 de um total de 5 estrelas

Really quick delivery but one of the…

Really quick delivery but one of the large slabs in the pallet was broken as to why I gave 4 stars.

27 de agosto de 2024
logotipo da Landscaping Direct

Resposta da Landscaping Direct

Hi, Harry. Thank you for leaving us a positive review. Sorry to hear one of the slabs arrived damaged but I hope you were able to use it somewhere within the project for cuts!? Tom - Landscaping Direct.

Avaliado com 4 de um total de 5 estrelas

More info on delivery would help

More info on delivery would help. Otherwise no problems.

22 de agosto de 2024
logotipo da Landscaping Direct

Resposta da Landscaping Direct

Hi Stephen, thank you for your review and feedback. We've since improved the way we communicate delivery info by emailing through the tracking number once it's available, rather than relying on the courier to relay this for us. Thanks, Tom - Landscaping Direct.

Avaliado com 5 de um total de 5 estrelas

Patio joint filler…

Really easy to order and quick delivery also delivery was free.

22 de agosto de 2024
logotipo da Landscaping Direct

Resposta da Landscaping Direct

Hi Isobel, thank you very much for the positive review. I'm glad you found us quick and easy to deal with, and I hope your newly pointed patio looks great! Tom - Landscaping Direct.

Avaliado com 4 de um total de 5 estrelas

Good quick service

20 de agosto de 2024
logotipo da Landscaping Direct

Resposta da Landscaping Direct

Hi Keith, thank you very much for your positive review. I'm glad your order arrived quickly! Tom - Landscaping Direct.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais