I ordered from Landscaping Superstore because my usual local woodyard, J Gard & Sons Ltd were only listing decking in 4.2 metre lengths - I wanted 3.6 metre lengths. When my order arrived, I was surp... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Ordering was fairly straightforward. The website gave an appropriate delivery date, but we didn't get a confirmation. I left it a few more days then contacted Customer service who said there had been... Ver mais
A empresa respondeu
We are a trade specifier, and get large modern water tanks and storage from several suppliers. We are used to seeing technical literature. The technical literature misses out key details, mainly... Ver mais
A empresa respondeu
Order was straight forward and delivery driver very friendly and managed to get in my estate and had to reverse back out as idiots parked not leaving enough room for wagons to get through. Well done d... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre LANDSCAPING SUPERSTORE
Escrito pela empresa
Who are we?
LANDSCAPING SUPERSTORE has everything you need to improve your home through a wide range of products at the right value and right time, with helpful people and effortless, inspirational e-commerce.Earn SUPER rewards
Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!Informações de contato
Unit 12, 6 Burrington Road, PL5 3LX, Plymouth, Reino Unido
- 01752581543
- sales@landscapingsuperstore.co.uk
- landscapingsuperstore.co.uk
4,3
Excelente
156 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Unbelievably fast delivery
Unbelievably fast delivery (small order), was dispatched within an hour of ordering and arrived next day!
15 de abril de 2025
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Untrustworthy
Ordered one £1.4K item that was shown 'in stock, deliver tomorrow'. Called up the next day to see whether it had been shipped. No, not at all, in fact they didn't have any stock, the item had been discontinued, and the the company suggested an alternative - but clearly they we're not going to bother to call me until I asked why it hadn't turned up. I asked for the alternative item to be delivered direct to site. The salesguy took the address ... and then delivered it to the original address. So, the 'in stock, next day delivery' item that was meant to be delivered on Tuesday actually got to site too late on Friday and then only by me badgering it along and moving it personally from one place to another.
7 de abril de 2025
Avaliação não solicitada
Resposta da LANDSCAPING SUPERSTORE
Good morning Alan,
I am sorry to hear of the issues encountered with your order.
Whilst this advertised as a 1-2 working day lead time, it is stated as an estimated lead time due to it arriving directly from the manufacturer. Whilst we always try to ensure this is up to date, in some instances products and availability may change without our knowledge.
In regards to the delivery address change, this is our error and we sincerely apologise.
I shall ensure that this is investigated and fed back to those involved, and we're sorry for the inconvenience caused to you.
Kind regards,
Philip Morgan.
Delivery poor, customer service poor
So I brought some patio sealer stripper on a Tuesday , granted I didnt expect the stripper order to be processed until the following day. I contact customer support today a week later to ask if my order had been sent as im on a time related job and after half an hour of waiting im told its not even been sent. Site says 3-5 working days for delivery , mines not even been sent 5 working days later !!
: Edit : So update after e mailing per response below , no reply to e mail but then the automated e mail reply says 2 days to respond (why am I not surprised). I again I try and get help via chat online , after waiting ages first support person joins chat and immediately leaves. I then try again , wait and im dealt with another customer support who tells me they need to contact the supplier ??? , im then told they can't get through to the supplier and that they will try e mailing them or calling them tomorrow.
So in short nobody has a clue where my order is , if its been sent , if its in stock or anything and nobody has seen fit to contact me .... Cheers
LS-0001585
15 de abril de 2025
Avaliação não solicitada
Resposta da LANDSCAPING SUPERSTORE
Good morning Stunl3y,
I hope that you are well. We sincerely apologise for the unexpected delay to your order.
I'd love to look into this further, however I am unable to locate your order without your LS order number. If you'd be so kind as to email feedback@cmostores.com providing this, I shall be more than happy to investigate.
Apologies once again, and I hope to speak to you soon.
Kind regards,
Philip Morgan.
Great service
3 de abril de 2025
Great company, would use again
Excellent customer service when I called for product recommendations.
Fabulous range and price, and surprisingly prompt delivery.
Thank you!
20 de março de 2025
Ok quick delivery
27 de fevereiro de 2025
Looking for something different.
This sight certainly has items others don’t , we were very pleased with the product but the small print ie: all items to be checked as no liability accepted after delivery was a bit daunting, thank god the builders helped to check them quickly with us as the poor delivery driver would have been very late leaving. The cost of delivery is questionable also particularly when spending a lot of money with the company, hence only 4 stars.
23 de dezembro de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Deborah,
Thank you for your thoughtful review. I'm delighted you were pleased with the product! I understand your concerns about the delivery process and costs. If there’s anything more we can do, please don’t hesitate to reach out.
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
Very quick delivery
Had what I needed, the website had clear and accurate descriptions. I will use again.
23 de dezembro de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Kevin,
Thank you for your review! We're happy to hear you found what you needed and appreciated the website descriptions. We look forward to serving you again!
Kind regards,
Nicola Harman
Customer Services
Landscaping Superstore
A nice easy transaction
A nice easy transaction, ordered delivered and satisfied
16 de dezembro de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi David,
Thank you for your review! We're glad to hear everything went smoothly and that you're satisfied with your order. Let us know if we can help with anything else!
Warm regards,
Nicola Harman
Customer Services
Landscaping Superstore
Resposta da LANDSCAPING SUPERSTORE
Hi Michael,
Thank you for your review! We're pleased to hear you found our online ordering easy and delivery speedy. Let us know if you need anything else!
Kind regards,
Nicola Harman
Customer Services
Landscaping Superstore
Good overall experience
Good price, good communication with delivery and very prompt delivery
17 de dezembro de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Michael,
Thank you for your review! We're glad to hear you were happy with the price, communication, and prompt delivery. If you need anything else, just let us know.
Warm regards,
Nicola Harman
Customer Services
Landscaping Superstore
Made to measure pedestrian aluminium gate
Excellent quality gate was made to measure fitted perfectly will recommend landscape superstore
10 de dezembro de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Paul,
Thank you for your review! We're delighted to hear your made-to-measure gate fits perfectly and that you're happy with the quality. We appreciate your recommendation!
Kind regards,
Nicola Harman
Customer Services
Landscaping Superstore
Resposta da LANDSCAPING SUPERSTORE
Hi Richard,
Thank you for your review! We're glad to hear you found our service efficient and helpful. If you need anything else, feel free to reach out.
Kind regards,
Nicola Harman
Customer Services
Landscaping Superstore
Knowledgeable and friendly staff
Knowledgeable and friendly staff. A good experience from the first phone call to enquire about the product to it being delivered on site.
27 de novembro de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Brian,
Thank you for your review! We're happy to hear you had a great experience and found our staff helpful. If you need anything else, just let us know.
Kind regards,
Nicola Harman
Customer Services
Landscaping Superstore
Great price on aluminium furniture &…
Great price on aluminium furniture & very competitive price.
28 de novembro de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Mike,
Thank you for your review! We're glad to hear you were happy with the price of our aluminium furniture. If you need anything else, feel free to reach out.
Kind regards,
Nicola Harman
Customer Services
Landscaping Superstore
We are very pleased with the Shires…
We are very pleased with the Shires Abri Shed. It's all as advertised. Priced very reasonably. Delivered with a smile, bang on time by James Now fully erected and looks great. Many thanks.
26 de novembro de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Robert,
Thank you for your review! We're delighted to hear you're pleased with the Shire Shed and our service. If you need anything else, don't hesitate to reach out.
Kind regards,
Nicola Harman
Customer Services
Landscaping Superstore
Lovely product and very easy assemble
Lovely product and very easy to put together. Exactly as it was described and delivery was very quick & easy.
17 de novembro de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Suzanne,
Thank you for your review! We're glad to hear you're happy with the product and that assembly was easy. If you need anything else, feel free to reach out.
Warm regards,
Nicola Harman
Customer Services
Landscaping Superstore
Great all round in terms of Price, Service and Speed of Delivery.
Price, service and speed of delivery. all excellent and will use again👍
13 de novembro de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Barry,
Thank you for your review! We're thrilled to hear you were happy with the price, service, and delivery. We look forward to serving you again!
Kind regards,
Nicola Harman
Customer Services
Landscaping Superstore
From making the phone call to getting…
From making the phone call to getting my Summerhouse delivered it all went very smoothly
11 de novembro de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Amanda,
Thank you for your review! We're pleased to hear everything went smoothly from start to finish. If you need anything else, feel free to reach out.
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.