A nice shop where you can find figures for fair prices, they also pack their products securely, I haven't yet had an experience where my figures would be damaged in transit. The only downside is that... Ver mais
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Veja o que dizem as avaliações
I've bought three times so far and will continue to buy from them. Their website is easy to navigate and there are many filters to help you find quickly what you want. They put great care in the deliv... Ver mais
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Took a little extra time because I asked for the inspection and extra package care and it was absolutely worth it. The big box crossed the world unharmed and the figured made it flawlessly. Support... Ver mais
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Ich musste woanders meine Figur estellen, da die Versandkosten bei dem Shop, bei dem ich sie ursprünglich vorbestellt hatte, mir leider über 140€ berechnet wurde. Meine Freundin hat mir sodann LapinN... Ver mais
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Detalhes da empresa
Escrito pela empresa
LapinNoir.JP is an online store that sells anime figures and goods loved by customers worldwide. Their collection includes popular characters and series such as Attack on Titan, Naruto, and One Piece. They offer high-quality products at competitive prices sourced from trusted suppliers and manufacturers, ensuring authenticity and quality. LapinNoir.JP caters to both seasoned collectors and those starting to explore the world of anime. They provide excellent customer service and fast shipping to customers worldwide, ensuring a seamless shopping experience. Shop now at LapinNoir.JP and discover the world of anime like never before! Certified as a partner shop of My Figure Collection in August 2023. (MFC PARTNER SHOP)
Informações de contato
4,9
Excelente
374 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da LapinNoir.JP
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you were satisfied with our quick service and the condition of your order. It’s always our goal to provide the best experience for our customers. We look forward to do business you again!!
Would recommend !
First time using them was nervous. Packaged was ordered on Nov. 26 and was shipped within the same day. Item arrived on Nov. 29! Was very easy and convenient ! Would recommend and shop again
27 de novembro de 2024
Resposta da LapinNoir.JP
Thank you so much for your wonderful review and recommendation! We completely understand the nerves of trying a shop for the first time, and we’re so glad we could exceed your expectations. It’s great to hear the shipping was quick and the process was convenient for you. We truly appreciate your support and look forward to serving you again in the future!!
Will buy from again!
Made my first ever order with them this week, they had created a shipping label within the same hour I placed the order and it was shipped the same day too. (The item was in stock in this case) Took only three days to arrive and it was packed well! I'm honestly blown away by the speed and service so I'm definitely ordering again next time
2 de dezembro de 2024
Avaliação não solicitada
Resposta da LapinNoir.JP
Thank you very much for purchasing from our store. We are honored that you are satisfied with our service. We usually ship within 1-5 business days after your order is placed. We are so glad your package was lucky enough to be shipped the same day!! (Our store ships from multiple warehouses.) We will continue to strive to provide better service in the future. Thank you so much again!!
So happy with purchase! Would recommend!
Fantastic company! I was questionable at first but my order arrived very quickly and it was exactly what I paid for. I look forward to buying from them again!
22 de novembro de 2024
Avaliação não solicitada
Resposta da LapinNoir.JP
Thank you so much for your kind words and high rating review! We’re delighted to hear that you were happy with your purchase and that everything met your expectations. Your trust means the world to us, and we’re so glad we could provide a smooth and reliable experience for you.
Thank you so much again!!
Exceptional Service and Fast Shipping
I am extremely happy with the professionalism of LapinNoir.JP staff. The store shipped my order on the very first business day after purchase, and it arrived in just over a week, which is impressively fast considering the distance it had to travel! The package was securely wrapped in bubble wrap, with an additional layer of cellophane and protected by air packets to ensure its safety. The store even included a cute postcard featuring the store's mascot.
LapinNoir.JP offers a wide selection of figurines, including some rare collectibles. I definitely plan to buy more figurines of my favorite characters from them in the future!
28 de outubro de 2024
Resposta da LapinNoir.JP
Thank you for your purchase and taking the time to leave us this wonderful review!! All of us at LapinNoir.JP are very happy to hear that you were satisfied with our service and that your shopping experience at LapinNoir.JP was an enjoyable one. Thank you for your compliments regarding our fast shipping and careful packaging. We will continue to put our heart and soul into the delivery of your precious figurines. We are also happy to hear that you enjoyed the postcard.
We at “Lapin Noir JP” will continue to strive to provide you with rare and collectible items that will please you. We look forward to your next purchase. Thank you so much!!
So happy with my purchase
So happy with my purchase, super fast perfect experience.
1 de novembro de 2024
Resposta da LapinNoir.JP
Thank you for purchasing from our store!! We are very relieved that it has reached you safely.
10/10 PLUS ULTRA!
Fantastic service as always with this company.
They are my number one go to for My Hero Academia products, as I’m a big fan and here in the UK it’s virtually impossible to acquire some of the figures that are released in Japan.
Lapin Noir JP have always been great with communication of my orders through their Instagram page and even when I’ve asked questions in relation to them getting figures in - they’ve always gave me a swift response.
Thank you again to everyone at Lapin Noir JP!
1 de novembro de 2024
Resposta da LapinNoir.JP
Dear Darren Guise
Always, thank you very much for purchasing from our store!! We are very happy to hear that you are satisfied with our “My Hero Academia” products and our store's service. We will continue to strive to provide products that will please our customers.
We are also relieved to hear that you are satisfied with our quick response on Instagram. We will do our best to meet your expectations, no matter how trivial the question may seem, so please feel free to let us know if you have any further questions.
We look forward to your next visit to our website!!
Thank you so much!!
Excellent experience
Shipping was really fast. My package arrived in 4 days which is impressive. I'm also very happy with the care taken in packing since we had rain. The package was dry as a bone. The figurines are gorgeous. Very good price! Will continue shopping on Lapin Noir!
31 de outubro de 2024
Resposta da LapinNoir.JP
Thank you very much for purchasing from our store. We are very happy to hear that you like our service regarding the packaging and the price. We carefully pack each item with layers of cushioning material to protect it from shocks and rain during transportation. We are very relieved that it arrived to you safely. We look forward to doing business with you again.
High Quality Service
LapinNoir shipped my order out quickly and it arrived in two days. The figures were well-packaged and intact. Unfortunately, one of them was a different version of the character than I ordered. The friendly and helpful support staff gave the mistaken figure to me with the complements of LapinNoir then immediately shipped out the correct one. It arrived in three days. Anyone can make a mistake. It’s how a company addresses it that sets them apart. I am very impressed and pleased with the fine service of LapinNoir.
30 de outubro de 2024
Resposta da LapinNoir.JP
Thank you very much for visiting our store every time. We are very sorry for any inconvenience caused by our mistake. We will work to improve our operations to prevent this from happening in the future. We are very relieved that you liked our store's services overall. Please stay tuned for new and improved services and updates in the future.
Amazing
Packages arrived early and none of the boxes were damaged. The figures were exactly as shown. The boxes were wrapped in bubble wrap and very well protected. I refunded one item before it shipped and they refunded it with no problems. I will definitely buy from them again ( ≧∀≦)ノ
3 de novembro de 2024
Avaliação não solicitada
Resposta da LapinNoir.JP
Thank you very much for purchasing from our store. We are very happy that you like our service. Please stay tuned for more updates to our store in the future. We promise to make the site more useful and enjoyable. THANK YOU SO MUCH!!
Very Satisfied, Highly Recommended!
I had not heard of this site before, but they had a couple figures I had some trouble finding available elsewhere, so I gave them a try. The items were shipped and arrived on time, and they were really well packaged! I couldn't be happier with my experience!
1 de outubro de 2024
Resposta da LapinNoir.JP
Thank you very much for purchasing from our store. We are very happy that you like our service. Our store carries many rare figures. It will be updated from time to time, so please check our store in the future!!
Site Navigation is Simple
Ordering the figure on your website was easy to navigate through.
29 de julho de 2024
Resposta da LapinNoir.JP
Thank you very much for purchasing from our store. We are very happy that you find our store easy to use. Please stay tuned as we continue to update our site to make it even more convenient and easy to use.
Good packaging, prices, and delivery speed
The order shipped within 5 days of me ordering it and arrived at my country in 2 days which is extremely fast given that I live in Europe.
The prices are extremely low in comparison to other stores, though the shipping is expensive for me. The packaging came completely intact and was really solid, very well packaged with intact boxes.
Will definitely use LapinNoir again!!
7 de outubro de 2024
Resposta da LapinNoir.JP
Thank you very much for purchasing from our store. We are very relieved that it reached you safely. We are planning to negotiate with shipping companies to save shipping costs from Japan to Europe. We are planning numerous updates in the future, so please stay tuned!!
Toujours impeccable
Toujours impeccable, d'autant que les délais entre la commande et l'expédition effective se sont significativement raccourcis. Continuez !
30 de setembro de 2024
Resposta da LapinNoir.JP
Merci beaucoup d'avoir acheté dans notre magasin. C'est un honneur de recevoir un tel éloge de votre part. Nous continuerons à nous efforcer de fournir de meilleurs services à l'avenir.
Resposta da LapinNoir.JP
Thank you very much for purchasing from our store. We are honored that you are satisfied with our store's services. We look forward to doing business with you again. Thank you so much!!
Fantastic seller! highly recommend!!
This was my first experience with LapinNoir.JP and I can say with certainty that it won't be my last!! Lightning fast delivery to Australia and the figurines I purchased arrived in mint condition, were exactly as described, and packaged really well with lots of bubble wrap! THANKS SO MUCH!!
19 de setembro de 2024
Avaliação não solicitada
Resposta da LapinNoir.JP
Thank you very much for purchasing from our store. We are honored that you are satisfied with our store's services. And we were very relieved to hear that the goods had arrived safely. We will continue to do our best to provide even better service. THANK YOU SO MUCH!!
Resposta da LapinNoir.JP
Thank you very much for purchasing from our store. We were very relieved to hear that the items arrived safely at your address. We will continue to do our best to provide even better service in the future.
review
First time ordering from the site and the experience was great. I love how affordable the site it, and will definitely be back in the future. My only gripe was I wish tracking the order was easier (though, first time user, its not actually that confusing) and the timing of emails sent out was just a little confusing (e.g. asking for a review came much earlier than the package arriving), though nothing that dampened the experience at all. Customer support was fast to respond, helpful and easy to talk to. I have zero other concerns with my purchase, the quality is great and the shipping was fast!
28 de agosto de 2024
Resposta da LapinNoir.JP
Thank you very much for purchasing from our store. We are glad to hear that you are satisfied with our service. Thank you also for telling us what we need to improve. We will be making improvements in the future to make it easier for you to track your order. (In fact, this is one of the areas that has been raised within our company as an area for improvement.) We will continue to update the store to make it even more convenient, so please stay tuned!! We also need to review our settings regarding the timing of review requests. This can be addressed as soon as possible, and we have just changed the settings. (However, if you choose JP POST as your shipping method, you may receive a review request earlier than the product arrives, but unfortunately we are unable to respond due to our current systems. JP POST is a shipping method that takes longer to arrive to you, so we apologize for the inconvenience. Thank you for your understanding.) Because of the development costs involved in improving our services, we are often unable to make immediate improvements, but we promise to continue to update our store to make it more convenient and enjoyable. We all look forward to the day when we can do business with you again. THANK YOU SO MUCH!!
Great services
26 de agosto de 2024
Resposta da LapinNoir.JP
Thank you very much for purchasing from our store. We are honored that you like our service. We will do our best to provide you with even better service in the future.
Resposta da LapinNoir.JP
Thank you very much for purchasing from our store. We are honored that you like our service. We will do our best to provide you with even better service in the future.
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