Lovely item but they put wrong address on the package. Thankfully I was at home to catch the delivery guy at my neighbours trying to deliver my parcel. Not happy with their service Edited after the... Ver mais
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Veja o que dizem as avaliações
I ordered a pair of boots, Larizia shipped it next day via DHL. It only took 3 days from UK to Australia. The boots are beautiful with careful parking, but unfortunately it run big, I had to return it... Ver mais
A empresa respondeu
I originally ordered my bag from Marc jacobs however, weeks past and my order didn’t ship. It was unavailable everywhere in the US.. so being skeptical I ordered from this site based in the UK.. my ba... Ver mais
A empresa respondeu
When I ordered the bag, the terms were indicated "Tax and duties included" for the region "rest of Europe". Nevertheless I had to pay to DHL more than CHF 70 for taxes and duties. I never received an... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The ultimate destination for designer shoes & bags. Free shipping on all orders of £150 and above.
Informações de contato
34 Enfield Terrace, LS7 1RG, Leeds, Reino Unido
- 07355000126
- customercare@larizia.com
- larizia.com
4,1
Muito Bom
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Such a great find!
Such a great find!! Amazing prices and speedy shipping
9 de julho de 2023
Avaliação não solicitada
Resposta da Larizia
Hi J Gallo,
Thank you for your review.
We're so glad you found us and have enjoyed shopping with Larizia.
-Rachel.
DO NOT BUY
DO NOT BUY. I bought Ganni shoes and wore them inside to brake them in for a few hours. I noticed there was a tear on the top of the shoe. I got in touch with Larzia and they did nothing to help. Will never buy from them again
12 de julho de 2023
Avaliação não solicitada
Resposta da Larizia
Hello Josie,
We're sorry that you feel this way.
As we have explained in multiple emails, the issue on the boots has not been caused by a manufacturing fault, and therefore does not qualify for a refund or replacement.
As the damage has been caused by the scuffing of the boot, this issue has been caused by wear and is not covered by our faulty policy.
-Rachel.
Quick delivery
Quick delivery, Kept me updated item true to description very happy with the service
5 de julho de 2023
Avaliação não solicitada
Resposta da Larizia
Hi Rashmi,
Thank you fo your review.
We're glad you have enjoyed shopping with us, and that you're happy with your new item!
-Rachel.
Excellent service
I got a great deal on a luxury purchase in the sale, they unfortunately didn’t fit well but the customer service in helping me exchange them was beyond excellent. The only problem I had was that both the first and second pair of shoes arrived with a black scuff mark on the satin which is unfortunate
17 de junho de 2023
Avaliação não solicitada
Resposta da Larizia
Hi Ella,
Thank you for your review.
We're happy to hear you've enjoyed shopping with Larizia.
-Rachel.
Madrid Pearl White Birkenstocks
Arrived quickly and really happy with my purchase, all round good service.
18 de junho de 2023
Avaliação não solicitada
Resposta da Larizia
Hi Michelle,
Thank you for the review.
We're very happy you've enjoyed shopping with us, and we hope you're enjoying your new sandals!
-Rachel.
Resposta da Larizia
Hi Jan,
Thank you for your review.
We're so glad you've enjoyed shopping with Larizia, and we hope you're enjoying your new trainers just as much!
-Rachel.
Fast delivery really impressed.
23 de junho de 2023
Resposta da Larizia
Hi Chantelle,
Thank you for your review.
We're happy you've enjoyed shopping with us, and we hope you're enjoying your new bag.
-Rachel.
Good trainers
25 de junho de 2023
Avaliação não solicitada
Resposta da Larizia
Hi Natalia,
Thank you for the review.
We're happy to hear you're enjoying your new Balenciaga trainers.
-Rachel.
Excellent service
Excellent service, quick delivery and very happy with my purchase. Thank you
30 de junho de 2023
Avaliação não solicitada
Resposta da Larizia
Hi ABA,
Thank you for the review.
We're so glad you've enjoyed shopping with us and that you're happy with your purchase.
-Rachel.
Perfect product and service.
Perfect product and service.
Thank you so much
16 de junho de 2023
Avaliação não solicitada
Resposta da Larizia
Hi Annice,
Thank you for your review.
We're so glad you've enjoyed shopping with Larizia and that you're enjoying your new sandals!
-Rachel.
Excelente servicio!!
Excelente servicio!!! Mis artículos llegaron rápido y en perfecto estado. No tuve que pagar impuestos a la entrega, porque los cobraron en el check out, sin embargo debo decir que el monto de los impuestos cambió, la primera vez que hice el check out para ver el total de mi compra y saber cuánto iba a ser, los impuestos eran de$890 pesos aproximadamente y unos días después que realicé la compra, los impuestos subieron a $1,200 pesos aproximadamente, así que no sé cuál fue la razón, pero el aumento no me pareció.
En general, mi experiencia de compra fue muy buena, porque encontré los artículos que yo quería a un buen precio, a pesar del aumento de los impuestos, llegaron rápido y en perfecto estado. Sí volvería a comprar en Larizia!!! 😉
26 de junho de 2023
Avaliação não solicitada
Resposta da Larizia
Hi Tannia,
Thank you for your review.
We're so glad you've enjoyed shopping with Larizia.
All taxes are subject to change, and it varies depending on currency exchange rates, date, time and parcel weight.
We look forward to seeing you online with us again soon.
-Rachel.
Hola Tannia,
Gracias por tu reseña.
Estamos muy contentos de que hayas disfrutado comprando con Larizia.
Todos los impuestos están sujetos a cambios y varían según las tasas de cambio de moneda, la fecha, la hora y el peso del paquete.
Esperamos verlo pronto en línea con nosotros nuevamente.
-Rachel.
Great service
Great service. Quick deliver. Amazing sale price on the product
21 de junho de 2023
Avaliação não solicitada
Resposta da Larizia
Hi,
Thank you for the review.
We're happy to hear you've enjoyed shopping with Larizia.
-Rachel.
Thank you so much everything is good 😊
9 de junho de 2023
Avaliação não solicitada
Resposta da Larizia
Hi Yuin,
Thank you for the review.
We're glad to hear you're happy with your new items! :)
-Rachel.
The size was confusing
The size was confusing, so I had to return. The process was fast and customer-friendly though.
7 de junho de 2023
Avaliação não solicitada
Resposta da Larizia
Hi Jae Eun,
Thank you for the review.
We're sorry to hear you found out sizing confusing, all items are listed in EUR sizing.
I'm happy you found our return process easy to follow.
-Rachel.
My shoe order was with me in two days…
My shoe order was with me in two days from the day of placing the order. Very pleased with them. Larizia kept me informed through the process
1 de junho de 2023
Avaliação não solicitada
Resposta da Larizia
Hi,
Thank you for the review.
We're so glad you've enjoyed shopping with us and that you've found our service informative.
-Rachel.
Great service but the item was too…
Great service but the item was too small so I had to return it. Shipping and returns process was very smooth, will definitely shop with you again!
26 de maio de 2023
Avaliação não solicitada
Resposta da Larizia
Hi Lauren,
Thank you for your review.
We're glad you have enjoyed shopping with Larizia, and that you found our services easy to use.
We look forward to seeing you online with us again!
-Rachel.
Great website and service
Super fast shipping. Great promo. Very happy with my purchase and online shopping experience.
25 de maio de 2023
Avaliação não solicitada
Resposta da Larizia
Hi Risa,
Thank you for the review.
We're happy to hear you've enjoyed shopping with us and that you found the process easy!
-Rachel.
Fast shipping.
20 de maio de 2023
Avaliação não solicitada
Resposta da Larizia
Hi Lilly,
Thank you for the review.
We're glad you were happy with our shipping times.
-Rachel.
Resposta da Larizia
Hi Nicola,
Thank you for your review.
We're happy to hear you've enjoyed shopping with Larizia and that you're happy with your new sandals!
-Rachel.
I ordered a coach bag for my birthday…
I ordered a coach bag for my birthday Wednesday around 5pm. And I got it the following morning 11am there wasn’t even time for a dispatching email I was so surprised. This company is trustworthy and the customer service is impeccable I had an issue with the way the courier delivered my item and I spoke to Rachel and she was very lovely the level of customer service again is what every company needs so thank you. Larizia never disappoints! Not to mention I am so in love with my bag despite how it was delivered.
1 de junho de 2023
Avaliação não solicitada
Resposta da Larizia
Hi Maureen,
Thank you for your review.
We're so glad we were able to give you a positive experience after the negative delivery of your item.
Your kind words really mean a lot to us!
-Rachel.
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